Customer Success Jobs

980,516 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Principal Product Designer

Company: Nova Talent

Location: Remote

Posted Dec 02, 2025

The text describes a venture studio seeking a product designer to join their team, focusing on innovation, user-centric design, and equity opportunities. It highlights the role's responsibilities, qualifications, and benefits, emphasizing collaboration and growth.

Associate Product Support Specialist

Company: Buildout

Location: Remote

Posted Dec 02, 2025

Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company's core belief is that successful commercial real estate is broker-led but tech-enabled. Buildout has become the not-so-secret weapon for over 150,000 brokers and investors, serving the entire CRE industry. The Product Support team takes pride in providing timely, efficient, and thorough assistance to customers, collaborating with other departments to resolve issues and improve the product.

Implementation Manager - Healthcare

Company: Aidoc

Location: USA

Posted Dec 02, 2025

Aidoc seeks Implementation Managers to drive healthcare innovation. The role involves leading customer onboarding, technical integrations, and optimizing solutions. The company offers competitive benefits and a mission-driven environment.

Manager - Customer Onboarding

Company: SQUIRE

Location: Remote

Posted Dec 02, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company is trusted by over 4000 shops globally and aims to support barbers in unlocking their full potential as artists and entrepreneurs. The Manager Customer Onboarding role involves leading a team of onboarding specialists, collaborating with cross-functional partners, and driving operational improvements to ensure a seamless customer experience.

Senior Full Stack Developer

Company: Blanc Labs

Location: Remote

Posted Dec 02, 2025

Blanc Labs is a premier digital transformation partner seeking a Senior Software Developer with expertise in microservices, cloud development, and financial systems. The role emphasizes building scalable solutions for high-impact financial services, with opportunities for innovation and professional growth. The company highlights its commitment to diversity and digital leadership in a collaborative, enterprise-focused environment.

2026 Program Communications Director

Company: Empower Project

Location: USA

Posted Dec 02, 2025

Empower Project is a national leader in relational organizing, helping to boost voter turnout, especially for BIPOC communities. They provide software and expertise to leverage personal relationships for building power and expanding the electorate. The company is growing rapidly and seeks a Program Communications Director to manage paid relational organizing programs in up to 22 states.

Affiliate & Influencer Marketing

Company: ElevenLabs

Location: Remote

Posted Dec 02, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are hiring an Affiliate & Influencer Marketing Manager to build and scale affiliate and creator programs.

Technical Support Representative I

Company: Seagull Software

Location: USA

Posted Dec 02, 2025

Seagull Software LLC is a global leader in real-time item-level visibility and label management solutions. They provide innovative tools for traceability, authentication, and automated inventory management. The company offers a BarTender platform for designing, managing, printing, and automating the production of labels, barcodes, and RFID tags. Seagull Software is a growing, profitable midsize business with a 40-year history, headquartered in Redmond, Washington, with offices across the US, Europe, and Asia.

Manager - Client Operations (Talent Acquisition)

Company: Cielo

Location: Philippines

Posted Dec 02, 2025

Cielo is a leading strategic Recruitment Process Outsourcing (RPO) partner that creates careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. The company offers a Client Operations Manager role that focuses on increasing client satisfaction and service by reviewing service delivery metrics, driving process improvement changes, and building progressive talent acquisition solutions.

Business Development Representative

Company: Lumivero

Location: Remote

Posted Dec 02, 2025

Lumivero is a global team developing powerful data intelligence software that empowers users to make informed decisions. The company is seeking a Business Development Representative to lead outbound demand generation efforts and build relationships with academic institutions and Fortune 1000 companies. The role offers opportunities for career advancement and a competitive compensation package.

Senior Manager Market Access Pricing and Analytics

Company: Abbott

Location: Remote

Posted Dec 02, 2025

Abbott promotes a positive work environment with extensive benefits, career growth, and global healthcare innovation opportunities.

Media Supervisor - Paid Social

Company: EVERSANA

Location: USA

Posted Dec 02, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, and data analytics services for clients. The company values diversity, inclusion, and patient-centricity. They are looking for a Media Supervisor Paid Social to lead and manage paid social campaigns for health and life sciences clients.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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