Customer Success Jobs
980,516 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Systems Architect - Filesystems / NFS
Company: Hammerspace
Location: Remote
Posted Dec 02, 2025
Hammerspace's Data Platform offers high-throughput, low-latency storage solutions for AI and high-performance computing, enabling faster data access and improved productivity. The company seeks a System Architect to lead next-generation filesystem and NFS development, emphasizing innovation, collaboration, and technical leadership in a fast-paced startup environment.
Software Engineering Manager - Sustaining Engineering
Company: Canonical
Location: Remote
Posted Dec 01, 2025
Canonical is a leading provider of open source software and operating systems. They are hiring an Engineering Manager for Sustaining Engineering to lead a distributed team and improve various open source software. The role offers a rewarding career working with the best people in technology.
Growth Product Manager - Loyalty
Company: Trafilea
Location: Remote
Posted Dec 01, 2025
Trafilea is a consumer tech platform with $1B+ revenue and 12M+ customers seeking a Growth Product Manager to lead loyalty initiatives. The role involves driving subscription growth through data-driven strategies, cross-functional collaboration, and innovative subscription models in a dynamic global team environment.
Head of Marketing
Company: Glitch Productions
Location: Remote
Posted Dec 01, 2025
Glitch Productions is a fast-growing independent animation studio based in Parramatta CBD with over 16 million YouTube subscribers and 4 billion views. They are seeking a dynamic Head of Marketing to lead and elevate their marketing efforts, focusing on strategy, creativity, analytics, and innovation to expand audience reach and strengthen fan engagement across Millennial, Gen Z, and Gen Alpha audiences.
Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon
Company: Canonical
Location: Remote
Posted Dec 01, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team. They are hiring engineering managers to lead teams and optimize Ubuntu for various hardware platforms, with a focus on open source technologies and cutting-edge hardware.
Bilingual Associate Operations Specialist
Company: First Advantage
Location: Remote
Posted Dec 01, 2025
First Advantage is a global tech company seeking a bilingual Associate Operations Specialist to perform background checks and collaborate with clients. The role requires excellent data entry skills, effective communication, and the ability to work in a multicultural team. The company offers career development opportunities and benefits such as health and wellbeing programs, personal financial planning, and career development initiatives.
Partnerships Account Executive
Company: Array
Location: Remote
Posted Dec 01, 2025
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs deliver consumer products faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace. The company is remote-first, focused on high-performing individuals, and seeks a seasoned Partnership Account Executive to drive revenue growth through strategic partnerships.
Staff DevOps Engineer
Company: Netwrix
Location: Remote
Posted Dec 02, 2025
The job posting is for a Senior DevOps Engineer Azure role. The position involves designing, automating, and maintaining Azure cloud infrastructure. The ideal candidate should have experience with Azure, Terraform, Helm, CICD pipelines, monitoring, logging, security, and compliance. The role requires on-call shifts and flexibility in working across different time zones.
Release Train Engineer - Manager
Company: Blackbaud
Location: Remote
Posted Dec 02, 2025
The Product & Technology Group at Blackbaud is seeking a Scaled Agile Framework Release Train Engineer with people management experience. The role involves overseeing delivery for Agile Release Trains, planning and facilitating SAFe events, managing backlog priorities, coaching teams, and leading a team of agile PMO professionals. The ideal candidate should have experience in cloud-based software development, people management, and leading large ARTs. Blackbaud offers a dynamic role, opportunities for growth, and a flexible remote work culture.
Analytics Engineer (L5) - Ads DSE, Privacy & Consent Analytics
Company: Netflix
Location: Remote
Posted Dec 02, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Ads Data Science and Engineering team aims to build the foundation of the ads business at Netflix by conducting analyses, developing tools, and creating predictive models to provide more choices and joy for members. The company is seeking a Senior Analytics Engineer to lead the development and optimization of consent analytics for Netflix's global Ads business, collaborating with various teams to drive success in analytics initiatives.
Lead Digital Marketing Analyst (Socials)
Company: Skyrocket Studios
Location: Remote
Posted Dec 01, 2025
The text outlines the responsibilities and requirements for a social media marketing role. It emphasizes the need for expertise in social media platforms, strategy development, campaign execution, data analysis, and team leadership. The role involves collaborating with cross-functional teams, staying updated on industry trends, and providing mentorship to team members.
Staff Data Scientist, Inference - Customer Support
Company: Airbnb
Location: Remote
Posted Dec 01, 2025
The text describes a Staff Data Scientist role at Airbnb's Customer Support team, focusing on causal inference and experimentation to improve customer support experiences. The role involves building segmentation models, determining allocation strategies, measuring long-term impact, guiding experimentation, and providing strategic insights. The ideal candidate should have 9+ years of experience, strong fluency in Python and SQL, familiarity with causal inference and experimentation, and excellent communication skills.