Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Account Manager
Company: Cloudbeds
Location: North America
Posted Nov 30, 2025
The job description outlines an Account Manager role with remote work, focusing on customer success, high-value portfolios, and competitive compensation between $60K-$70K. It emphasizes relationship-building, strategic advisory, and achieving net dollar retention goals in a global team environment.
Technical Customer Success Manager
Company: Masabi
Location: Remote
Posted Nov 30, 2025
Masabi is a company that drives the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company values customer success and offers a role as a Customer Success Manager to foster exceptional client experiences. Masabi provides a supportive and collaborative work environment with benefits such as competitive salary, paid vacation, private healthcare, and a focus on making a difference in the transportation technology ecosystem.
Customer Success
Company: ElevenLabs
Location: Mexico
Posted Nov 30, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to support enterprise clients in the Spanish LATAM region.
Engagement Associate
Company: Aleph
Location: USA
Posted Nov 30, 2025
Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and has gained traction with customers like Webflow, Turo, and Notion. Aleph is hiring for a customer success role that combines data analytics expertise with customer-facing responsibilities.
Sr. Systems Safety Engineer
Company: Reliable Robotics
Location: Remote
Posted Nov 30, 2025
Reliable Robotics is building safety-enhancing technology for aviation to save lives and make air transportation safer, more convenient, and transformative. They are hiring a Systems Safety Engineer to architect systems, establish development methodologies, and ensure compliance with federal regulations. The role involves collaborating with multidisciplinary teams, generating safety artifacts, and supporting flight operations.
Strategic Business Development Lead
Company: Aleph
Location: Remote
Posted Nov 30, 2025
Aleph is an AI-native platform for Financial Planning & Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and is backed by top VCs. Aleph is growing rapidly, with low churn and strong growth, and is hiring a Strategic Business Development Lead to run demos, manage proofs of concept, and engage with senior finance leaders.
Production Manager
Company: ElevenLabs
Location: USA
Posted Nov 30, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Production Manager to oversee language teams and ensure high-quality content creation.
Staff AI Engineer
Company: Apollo.io
Location: India
Posted Nov 30, 2025
The job posting describes a Staff AI Engineer role at Apollo, focusing on building and productionizing advanced AI systems powered by Large Language Models (LLMs) and intelligent agents. The role involves working on critical capabilities such as AI Assistant, Autonomous AI Agents, Deep Research Agents, Conversational Assistant, Semantic Search, Search Personalization, and AI Power Automation features. The mission is to leverage Apollo's massive scale data and cutting-edge AI to understand and predict user behaviors, personalize experiences, and optimize the customer journey through intelligent automation.
Senior Software Engineer, Cross-platform Toolchain
Company: Goodnotes
Location: Asia
Posted Nov 30, 2025
This job posting highlights a compiler engineer role at Goodnotes, emphasizing cross-platform development with Swift and LLVM. The position offers opportunities to contribute to web technology advancements, flexible work arrangements, and professional growth. Benefits include equity, remote work flexibility, and sponsored office visits.
Sales Development Representative (Outbound/Enterprise)
Company: Sanity
Location: Norway,Denmark,Sweden,Finland
Posted Nov 30, 2025
Sanity.io is an AI-powered content operating system that helps companies like SKIMS, Figma, and Nordstrom automate and streamline their content operations. The company is looking for a Sales Development Representative (SDR) to join their team in the Nordics region. The SDR will be responsible for engaging with prospects, qualifying leads, collaborating with cross-functional teams, and shaping the sales playbook. Sanity.io offers a competitive salary, stock options, and a positive work environment.
Senior Software Engineer
Company: Leonardo.Ai
Location: Australia
Posted Nov 30, 2025
LeonardoAi seeks a Senior Backend Engineer to join their innovative team, offering impactful work, flexible environments, and growth opportunities in a collaborative AI-driven environment.
Senior Observability Architect
Company: Grafana Labs
Location: Germany
Posted Nov 30, 2025
Grafana is seeking an Observability Architect to lead a new team focused on post-sales technical partnership and customer experience. The role involves driving customer adoption, providing expert guidance, and collaborating with internal teams to ensure customer success and product value.