Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Supervisor Global Customer Care - PAM
Company: First Advantage
Location: Remote
Posted Nov 29, 2025
The job posting is for a Supervisor Global Customer Care Premier Accounts role at First Advantage. The role involves leading a team of 10-15 Customer Account Specialists, driving performance, ensuring quality and compliance, and fostering engagement. The ideal candidate should have proven leadership experience, strong communication and coaching skills, a customer-first mindset, and the ability to thrive in a fast-paced environment.
Associate Customer Experience Specialist (Japanese-English Bilingual)
Company: First Advantage
Location: Remote
Posted Nov 29, 2025
The job posting is for an Associate Customer Experience Specialist role that requires fluency in Japanese and English. The role involves providing empathetic, high-quality support to clients and candidates via voice, chat, and email. The position offers opportunities for career growth, skill development, and being part of a global team that values excellence, collaboration, and continuous learning.
Senior Full Stack Software Engineer
Company: Tillster, Inc.
Location: Remote
Posted Nov 29, 2025
The job posting is for a Senior FullStack Software Engineer position at Tillster, a global leader in digital ordering and customer engagement solutions. The role involves contributing to the design, development, and support of scalable integrated business systems across web, cloud, and enterprise platforms. The position offers a competitive salary range of $135,000 to $165,000, along with comprehensive benefits including health, holidays, PTO, retirement, and education assistance programs.
Software Engineering Manager - Accounts
Company: Visa
Location: Remote
Posted Nov 29, 2025
Pismo is a technology company providing banking solutions, collaborating with Visa to address technological challenges. The Accounts team manages customer data and enhances platform experiences. The role involves leading technical teams, ensuring security, and maintaining high standards in a remote position.
Senior Product Designer
Company: Automattic Careers
Location: Remote
Posted Nov 30, 2025
Automattic, the company behind WordPress, Jetpack, Tumblr, WooCommerce, and Simplenote, is seeking experienced Product Designers to help design exceptional products for millions of users. The role involves designing from start to finish, collaborating with engineers, marketers, and support teams, and contributing to open-source and design communities. The company values remote work, diversity, and global collaboration.
Senior Property Acquisition Analyst
Company: InvestorKit
Location: Remote
Posted Nov 29, 2025
The role of a Senior Property Acquisitions Analyst at InvestorKit involves leading acquisition efforts, sourcing and negotiating high-quality properties, conducting due diligence, collaborating with various teams, and ensuring a smooth client experience. The position requires attention to detail, negotiation skills, property knowledge, and execution discipline. The company values include trust, data-driven decisions, and improving clients' lives through successful property investments.
Senior Technical Project Manager - Mobile
Company: iRhythm
Location: Remote
Posted Nov 29, 2025
iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is shaping a future where everyone can access the best possible cardiac health solutions. The company values collaboration, innovation, and putting patients first.
Finance Systems Manager
Company: Xplor
Location: Remote
Posted Nov 29, 2025
Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. They offer a unified platform for payments, financial systems, and integrations, with a focus on simplicity, purpose, and creating lasting communities. The company values diversity and inclusion, and offers benefits such as parental leave, volunteer days, and mental health support.
Enterprise Account Executive
Company: Lumivero
Location: Remote
Posted Nov 30, 2025
Lumivero is seeking a Senior Enterprise Account Executive to lead sales efforts in ANZ and APAC government departments and commercial enterprise clients. The role involves owning and growing strategic accounts, leading stakeholder engagement, developing account strategies, and collaborating with internal teams to deliver high-value deals. The company offers a competitive salary, tech stipend, flexible remote work, and opportunities for career advancement.
Product Director - Security
Company: Gcore
Location: Remote
Posted Nov 29, 2025
Gcore is an international cloud and edge leader seeking an experienced Product Director for Security to lead their growing suite of security products. The role involves owning the strategy, roadmap, and P&L for the Security business line, driving growth and innovation through collaboration with engineering, sales, marketing, and operations. Gcore offers a competitive benefits package and values its employees.
Content Enrichment Specialist
Company: 1021 Creative
Location: Remote
Posted Nov 30, 2025
The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires excellent communication skills, adaptability, and a deep understanding of pop culture and social media trends. The role offers remote work, flexible hours, and the opportunity to work with a multicultural team.
Customer Success - Strategic
Company: ElevenLabs
Location: Remote
Posted Nov 30, 2025
ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible technology through advanced AI models and offer impactful opportunities for talented professionals. The company emphasizes excellence, global collaboration, and customer success while showcasing achievements like a $33 billion valuation and expanding product offerings.