Customer Success Jobs

980,626 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Settlement Support Coordinator

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Settlement Support Coordinator at InvestorKit is critical in delivering an exceptional client experience from the moment a property goes unconditional to the successful completion of settlement. The coordinator is the primary point of contact, responsible for coordinating all aspects of the settlement journey, including liaising with internal teams and external stakeholders. The role allows Senior Property Acquisitions Analysts to focus on sourcing and securing properties while the coordinator takes ownership of the post-purchase experience. The coordinator's dedication, systems discipline, and communication skills directly impact InvestorKit's reputation and the long-term satisfaction of its clients.

Web Developer (Web SDK)

Company: Storyteller

Location: South Africa

Posted Nov 29, 2025

The job posting is for a full-time remote developer position in South Africa with a high-growth B2B SaaS company called Storyteller. The role involves evolving their Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, benefits, and the opportunity to work with the latest hardware tech stack and tools. They are looking for proactive developers with experience in TypeScript/JavaScript, React, Node.js, and modern frontend frameworks.

Web Developer (Web SDK)

Company: Storyteller

Location: Romania

Posted Nov 29, 2025

The job posting offers a fully remote position with a salary up to RON 180000 for a full-time permanent role. The company, Storyteller, is a high-growth B2B SaaS platform that enables companies to integrate stories into their apps and websites. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and improving developer experience. The company values proactive developers who embrace new technologies, especially AI-assisted development.

Fullstack Developer- Java + React, Angular or Vue

Company: MAS Global Consulting

Location: Colombia,Argentina,Latin America

Posted Nov 29, 2025

MAS Global is a Hispanic and women-owned tech company based in Tampa, Florida, with a strong presence in Latin America. They provide tech talent solutions to North American clients and have been recognized for their diversity, growth, and client value. The ideal candidate is a detail-oriented individual with 5+ years of Java fullstack experience, experience working in Agile environments, and a passion for continuous learning.

Web Developer (Web SDK)

Company: Storyteller

Location: Hungary

Posted Nov 29, 2025

The job posting is for a full-time remote developer position at Storyteller, a high-growth B2B SaaS platform. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, 33 days of paid leave, and the opportunity to work with the latest hardware tech stack and tools. They are looking for proactive developers with experience in TypeScript/JavaScript, React, Node.js, and AI-assisted development.

Support Specialist

Company: ImageTrend

Location: USA

Posted Nov 29, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response communities. They are seeking a dynamic application support professional to join their team, with a focus on excellent customer service and troubleshooting. The company values innovation, collaboration, and community involvement.

Director of Analytics - Marvel Strike Force

Company: Scopely

Location: Remote

Posted Nov 29, 2025

Scopely is seeking a Director of Analytics to lead analytics for Marvel Strike Force, a top mobile RPG. The role involves setting strategic direction, managing a team, performing hands-on analytics, and collaborating cross-functionally to drive player experience and financial success.

Implementation Engineer - Medical Imaging

Company: PaxeraHealth

Location: Remote

Posted Nov 29, 2025

This job posting promotes a remote position at PaxeraHealth Corp in the healthcare IT field, highlighting opportunities for technical support, collaboration with cross-functional teams, and benefits like competitive salary, health insurance, and a friendly work environment. The company emphasizes innovation, excellence, and growth potential.

Web Developer (Web SDK)

Company: Storyteller

Location: Bulgaria

Posted Nov 29, 2025

The job posting is for a full-time, fully remote developer position with a high-growth B2B SaaS platform. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, benefits, and the opportunity to work with the latest hardware tech stack and tools.

Global Pet Relocation Manager

Company: PetRelocation

Location: USA

Posted Nov 29, 2025

The job posting is for a Global Pet Relocation Manager position at PetRelocation, a company that has been helping pets move around the world since 2004. The role involves managing end-to-end pet relocations, building client relationships, and ensuring successful relocations. The company offers a competitive compensation package, including a base salary, performance-based raises, and a quarterly bonus. PetRelocation values diversity, work-life balance, and employee learning and development.

Associate Technical Customer Support

Company: Fortive

Location: Brazil

Posted Nov 29, 2025

The job description outlines the role of an Associate Support Analyst at Intelex, focusing on providing technical assistance to customers, troubleshooting issues, collaborating with the Product team, and maintaining knowledge of Intelex products. The position requires strong problem-solving skills, excellent communication abilities, attention to detail, and a positive attitude towards delivering outstanding customer service.

Digital Marketing Project Manager

Company: Finalsite

Location: USA

Posted Nov 29, 2025

Finalsite is a leading website communications, enrollment, and marketing platform for schools and school districts worldwide. The company offers a comprehensive suite of products and services to help schools connect with their community, recruit students and staff, and fundraise while ensuring data privacy, accessibility, hosting, and security. Finalsite is headquartered in Glastonbury, CT, USA, with a remote workforce across the US, Europe, South America, and Asia.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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