Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Product Operations Lead - MetaMask
Company: Consensys
Location: Remote
Posted Nov 29, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. They have been at the forefront of innovation since 2014, pioneering technological developments within the web3 ecosystem. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on. Their mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
Staff Software Engineer - Backend
Company: HubSpot
Location: Remote
Posted Nov 29, 2025
HubSpot is seeking a Staff Engineer to lead a team of 35 engineers in developing and operating their load balancing and CDN infrastructure. The role involves hands-on technical contributions, technical leadership, and mentoring. The ideal candidate should have experience in designing and delivering complex, performant, reliable, and scalable distributed systems in a cloud environment, with proficiency in Java, C, Go, C++, or Rust. The company offers a competitive compensation package and benefits.
Digital Growth Marketing Manager
Company: Pipe17
Location: Remote
Posted Nov 29, 2025
Pipe17 is seeking a versatile and results-driven Digital Growth Marketing Manager to lead integrated campaigns, manage content and web assets, partner with external vendors, and drive measurable pipeline growth. The role requires experience in B2B marketing, AI fluency, and the ability to thrive in a fast-paced startup environment.
Senior Director, Sales - Microsoft Partnership
Company: Tanium
Location: Remote
Posted Nov 29, 2025
The Senior Director of Sales for the Microsoft Partnership at Tanium is responsible for driving Microsoft Sourced and Influenced New Annual Recurring Revenue. The role involves expanding and deepening Tanium's strategic relationship with Microsoft, collaborating with Microsoft's Sales Partner Security and Azure organizations, and driving cross-functional alignment on go-to-market execution. The ideal candidate has 10-15+ years of sales experience, a strong track record of quota overachievement, and established relationships with mid-level and senior leaders in Microsoft's sales organization.
Customer Success Manager
Company: Tines
Location: Remote
Posted Nov 29, 2025
The Customer Success Manager role at Tines is a critical position in the company's growth trajectory. The role involves driving adoption, expanding usage across the customer base, and ensuring customers realize the full potential of the platform. The CSM will work closely with various teams, including Sales, Support, Marketing, and internal resources, to support customers from onboarding to renewals. The ideal candidate will have 3-5 years of experience in a technical account management, customer success, or post-sales role at a technology company, experience with SaaS solutions for technical teams, and knowledge of APIs.
Strategic Finance Associate
Company: Consensys
Location: Remote
Posted Nov 29, 2025
Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. Their mission focuses on making decentralized web accessible, with products like MetaMask and Infura. The finance team seeks a Strategic Finance Associate to drive financial insights and support growth, emphasizing blockchain expertise and collaborative problem-solving in a dynamic startup environment.
Operations Specialist - Vendor Management
Company: Myriad360
Location: Remote
Posted Nov 29, 2025
The job description outlines the role of an Operations Specialist in Vendor Management Subcontract within the Service Operations team. The role involves strengthening operational efficiency, driving profitability, managing subcontractors, bid and proposal handling, documentation oversight, schedule management, performance reporting, vendor assessments, compliance management, and identifying opportunities to expand and optimize the vendor ecosystem. The ideal candidate should have 2-4 years of experience in strategic operations, project coordination, or vendor/subcontractor management, strong analytical and organizational skills, and experience in vendor assessment systems, contract negotiation, and compliance management.
Enterprise Account Manager
Company: Immersive
Location: Remote
Posted Nov 29, 2025
Immersive is a leader in people-centric cyber resilience, partnering with enterprise organizations to build cyber resilience and tackle cyber threats. They offer a SaaS platform that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations. The company is hiring for a Senior Enterprise Account Manager role, seeking a senior sales person with experience in the cybersecurity sector. The role involves building relationships with CISOs, winning large-scale enterprise business, and educating the market on their groundbreaking cybersecurity solution.
Product Designer
Company: CareMessage
Location: Remote
Posted Nov 29, 2025
The job posting is for a Product Designer role at a health technology company. The role involves designing solutions for vulnerable patients, collaborating with cross-functional teams, and owning the end-to-end user experience. The company values empathy, collaboration, and a data-driven approach to design.
Senior Manager - Google Cloud
Company: Myriad360
Location: Remote
Posted Nov 29, 2025
The role of Google Practice Leader at Myriad360 involves strategic leadership, sales enablement, operational excellence, and partnership development to drive growth and success of the Google Cloud business. The ideal candidate should have extensive experience in technology sales, leadership, and practice management within the Google or cloud ecosystem.
Federal Contracts Administrator
Company: GuidePoint Security
Location: Remote
Posted Nov 29, 2025
The Federal Contracts Administrator role involves reviewing and negotiating contracts to achieve business objectives while mitigating risk. Responsibilities include managing the contract lifecycle, ensuring compliance with company standards, and working with the management team to implement long-term processes. The role requires a bachelor's degree or equivalent experience, 12 years of experience in legal and federal contracts, and excellent communication and negotiation skills.
Senior Payments Operations Manager
Company: Airbnb
Location: Remote
Posted Nov 29, 2025
The role of Senior Payments Operations Manager for Procedures Standards & GTM Readiness at Airbnb involves leading the development, standardization, and execution of global payments procedures and standards. The position focuses on operationalizing the payments platform, building policies and processes, and ensuring seamless, transparent, and trusted payment experiences for guests and hosts. The role requires 12+ years of experience in payments, fintech, or financial services, with a strong understanding of payins, payouts, operational workflows, forecasting, and exception management.