Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Software Engineer
Company: Podium
Location: Remote
Posted Nov 29, 2025
Podium is seeking a FullStack Software Engineer in Brazil to develop scalable AI-driven systems that modernize dealership communication and transactions. The role involves collaborating across teams, continuously improving the platform, and contributing to a culture of learning and innovation. The company offers a remote-first work environment, generous benefits, and an equal opportunity employer policy.
Project Supervisor - Integrated Marketing
Company: Finn Partners
Location: USA
Posted Nov 29, 2025
FINN Partners seeks a Project Supervisor for a remote/hybrid role with competitive salary, career growth, and a collaborative culture. Apply with resume and cover letter.
Senior Software Development Engineer (Storefront)
Company: Recharge
Location: Remote
Posted Nov 29, 2025
The Storefront Team at Recharge is responsible for high-performance storefront widgets and backend services. They handle 25M+ sessions per day and require high performance and stability. The team works with a modern tech stack including Python, React, GCP, and more. They value remote work, collaboration, rapid iteration, and engineering excellence.
Sales Development Representative - Twilio.org
Company: Twilio
Location: Remote
Posted Nov 29, 2025
Twilio is seeking a Sales Development Representative to join their team and play a key role in growing their social impact. The role involves lead qualification, net new customer acquisition, and solution selling within nonprofit SMB accounts. The ideal candidate should have experience in selling and closing in the cloud communications platform market, and a deep personal interest in the social impact market.
Staff Applied AI/ML Engineer - Growth
Company: Gusto, Inc.
Location: Remote
Posted Nov 29, 2025
The role is for a technical leader to drive customer-facing upsell motions at Gusto. The responsibilities include improving a model-driven recommendation platform, building lead scoring, and predicting customer preferences. The ideal candidate should have 7+ years of experience in building and deploying end-to-end ML/AI systems, deep expertise in advanced ML methods, and strong programming skills in Python.
Staff Data Scientist - Ads
Company: Reddit
Location: Remote
Posted Nov 29, 2025
Reddit's job posting highlights a remote-friendly, data science role focused on advertiser growth and innovation. The position offers high impact and autonomy, with competitive benefits and a collaborative team environment.
Principal Software Engineer - Video - Design Experience
Company: Canva
Location: New Zealand
Posted Nov 29, 2025
Canva is seeking a Principal Video Engineer to lead the technical direction for video technology that powers millions of daily exports. The role involves architecting scalable, high-performance rendering systems and pioneering AI-powered video features. The team is focused on building the future of video creation, democratizing video creation through world-class rendering engines, scalable infrastructure, and AI-powered creativity.
Test Analyst / Senior Test Analyst - Penetration Testing OWASP, Burp Suite
Company: NECSWS
Location: India
Posted Nov 29, 2025
NEC Software Solutions India is a leading provider of end-to-end IT services with 30+ years of experience. They work with diverse industry verticals and have a strong reputation for exceeding customer expectations. The company is seeking a talented Application Penetration Tester to join their growing security team.
Staff Product Designer - Dashboard
Company: Stripe
Location: Remote
Posted Nov 29, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Product Design team, including the Dashboard team, focuses on creating user-friendly experiences. The role involves designing and prototyping dashboard experiences, collaborating with cross-functional teams, and presenting work to leadership.
Specialist - Community Support
Company: Kickstarter PBC
Location: Remote
Posted Nov 29, 2025
The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.
Customer Experience Lead (Operations Support)
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform focused on transformative brand growth. They build and scale their own digitally native brands using AI, automation, and operational excellence. The company is looking for a Customer Experience Team Leader to improve the shopping experience for their apparel store customers.
Product Manager - Open Source Software
Company: DataHub
Location: Remote
Posted Nov 29, 2025
The job description for a Product Manager at DataHub highlights the role's focus on guiding products from ideation to launch, working cross-functionally with various teams, and building a roadmap for the company's Open Source Software project. The role involves advocating for the OSS community, understanding user needs, and studying the data ecosystem. The ideal candidate should have experience in product management, working with OSS software, and a deep understanding of the data space.