Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Backend Product Software Engineer
Company: Dropbox
Location: Poland
Posted Nov 28, 2025
The role of a Product Engineer at Dropbox involves shaping the future of collaboration and file sharing by developing and enhancing Dropbox products. The position requires collaborating with cross-functional teams, designing scalable software, and contributing to company culture. Dropbox is focused on expediting the creation and implementation of AI-enabled products.
Enterprise Solutions Engineer - PreSales
Company: Sanity
Location: Europe
Posted Nov 28, 2025
Sanity.io is an AI-powered content operating system that helps companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew automate and streamline their content operations. The company is seeking an Enterprise Solutions Engineer to lead complex product demonstrations, educate users, develop showcase implementations, and provide expert guidance on implementing Sanity across various complex verticals and advanced use cases.
Field & ABM Marketing Manager
Company: Tanium
Location: Canada
Posted Nov 28, 2025
The Field ABM Marketing Manager Canada role involves driving regional marketing initiatives, collaborating with sales, developing ABM programs, executing integrated campaigns, and supporting sales enablement. The ideal candidate has 3-5 years of B2B enterprise marketing experience, strategic thinking, project management skills, and proficiency in marketing technologies.
Account Manager - Collections
Company: Mogo Finance Technology Inc.
Location: USA
Posted Nov 28, 2025
This job posting highlights a collections role with opportunities for growth, remote work flexibility, and competitive commissions. The position emphasizes customer service, problem-solving, and financial empowerment, while offering benefits like health coverage, stock options, and a supportive team environment. The company focuses on innovation and making financial freedom accessible.
Field Marketing Manager
Company: One Model
Location: USA
Posted Nov 28, 2025
The Field Marketing Manager role at One Model involves driving field marketing execution for events and sales enablement, as well as managing the Evangelist Advocacy Program by connecting with industry influencers and coordinating partnerships. The role requires a mix of hands-on execution, team coordination, and strategic program management to ensure seamless event delivery, sales support, and influencer engagement.
Staff Fullstack Software Engineer - Smart Storage Management
Company: Dropbox
Location: Poland
Posted Nov 28, 2025
The role is a Staff Software Engineer position on the Smart Storage Management team at Dropbox. The responsibilities include defining and delivering a multi-team storage strategy, leading architecture with strong safeguards and observability, making high-judgment tradeoffs, raising reliability and quality bars, mentoring senior engineers, leading incident posture and prevention, and partnering with PM/Design to set and communicate goals. The requirements include 10+ years of experience building and operating distributed systems, 3+ years of leading multi-team initiatives at Staff scope, deep expertise in frontend and backend development, extensive experience with databases, expert system architecture design, proven cross-org influence and decision-making, operational excellence, high-altitude communication and stakeholder management, and responsible AI tool use. Preferred qualifications include leading multi-quarter strategies with measurable outcomes, comfort in partnering with engineering teams without being code-heavy, and data platform familiarity.
Cyber Enterprise Architect – Associate Director
Company: Guidehouse
Location: USA
Posted Nov 28, 2025
This job posting highlights a Cyber Enterprise Architect role with competitive compensation, comprehensive benefits, and opportunities to work on federal cybersecurity initiatives. The position requires advanced expertise and clearances but offers career growth and impactful work in cybersecurity architecture.
VP - Advisor Channel Consulting
Company: Sentinel Group
Location: USA
Posted Nov 28, 2025
This job posting highlights a remote sales role at Sentinel Group, focusing on developing new business in retirement plan services. The position requires strong sales skills, relationship-building, and familiarity with retirement plans. The company offers competitive compensation, benefits, and a supportive work environment.
Software Engineer III
Company: SpryPoint
Location: Canada
Posted Nov 28, 2025
SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to deliver comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.
Home Equity Sales Consultant
Company: Hometap
Location: USA
Posted Nov 28, 2025
Hometap is seeking ambitious and empathetic Home Equity Sale Consultants to join their sales team. The role involves connecting with homeowners considering a Hometap investment, educating them on the product, and guiding them through the application process. The company provides training, feedback, and coaching, and is looking for team members who want to contribute to the growth of a new financial product and company.
Financial Operations Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 28, 2025
The job description outlines the role of a Customer Service Financial Specialist at Liberty Mutual's Safeco Billing Operations Billing Team. The position involves providing customer service support to internal CSRs, handling billing inquiries, and performing calculations and data analysis. The role requires strong math, communication, and customer service skills, as well as proficiency in Microsoft tools and knowledge of Safeco Billing Systems.
Distributed Systems Engineer (L5) - Commerce Product Data Engineering
Company: Netflix
Location: USA
Posted Nov 28, 2025
Netflix promotes its global entertainment services and data-driven approach, highlighting job opportunities with competitive benefits and a focus on innovation and scalability.