Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Customer Account Specialist
Company: First Advantage
Location: Remote
Posted Nov 27, 2025
The Customer Account Specialist role at First Advantage involves building and maintaining strong relationships with small business accounts, providing timely support, and collaborating with various internal departments to ensure customer satisfaction and loyalty. The position requires excellent communication skills, Salesforce proficiency, and the ability to manage multiple tasks effectively.
Customer Success Architect
Company: GitLab
Location: USA
Posted Nov 28, 2025
The role of a Customer Success Architect at GitLab involves being a strategic advisor to important customers, helping them connect the DevSecOps platform to their business goals and achieve long-term outcomes. The role requires partnering with customers, guiding them on using the GitLab platform, owning a book of customers, building success plans, and collaborating with various teams to address customer needs and challenges.
Sales Enterprise Account Executive - Social Impact
Company: Blackbaud
Location: Remote
Posted Nov 27, 2025
This job posting outlines the role of an Account Executive for Blackbaud's Enterprise Sales Team, detailing responsibilities such as managing sales activities, collaborating with partners, and building client relationships. It emphasizes qualifications like 8+ years of experience in SaaS sales and highlights Blackbaud's commitment to diversity, remote work flexibility, and comprehensive benefits.
Sales Strategy & Operations Business Partner
Company: Stripe
Location: USA
Posted Nov 28, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Global GTM Operations team is responsible for the productivity and effectiveness of the sales organization, partnering closely with sales teams to drive initiatives. The Americas Sales Strategy and Operations team plays an integral role in shaping and executing GTM strategies, with responsibilities including go-to-market design, resource planning, target setting, and business analytics.
Platform Engineer - Staff
Company: Blackbaud
Location: Remote
Posted Nov 27, 2025
The platform engineer role involves supporting Windows systems infrastructure, automating tasks, using IaC tools, collaborating with teams, and staying updated on industry trends. The ideal candidate should have 2+ years of experience with Windows systems, knowledge of cloud platforms, experience with IaC tools, and proficiency in programming languages like Python and PowerShell.
Senior Business Development Representative
Company: Pricefx
Location: USA
Posted Nov 28, 2025
Pricefx is a leading SaaS pricing, price optimization, and management provider with consistent annual growth. The company values flexibility, diversity, and a warm, welcoming environment. The Senior Business Development Representative role involves driving strategies to engage with businesses globally, shaping the company's future, and growing the market in a Greenfield territory.
Senior Product Manager I, Flywheel - Sales
Company: HubSpot
Location: USA
Posted Nov 27, 2025
HubSpot's Flywheel Product team is spearheading GTM transformations by building and integrating AI and new products for internal teams, partners, and customers. The vision is to pioneer an AI-driven future where HubSpot's GTM engine operates with unparalleled intelligence and efficiency, empowering unprecedented growth. The role involves creating a shared vision, driving alignment, guiding new product ideas, understanding customer journeys, using data to improve experiences, building AI experiences, and collaborating with cross-functional teams.
AE/Sr AE - New Logo
Company: EDB
Location: USA
Posted Nov 27, 2025
This role involves expanding enterprise accounts, driving growth, and leading sales initiatives in a dynamic environment. It requires expertise in market research, customized sales pitches, and strategic prospecting to achieve revenue targets.
Lead IT Project Manager - GTM
Company: Webflow
Location: USA
Posted Nov 28, 2025
Webflow is building an AI-native Digital Experience Platform and seeking a Lead IT Project Manager GTM to lead high-impact initiatives across the GTM ecosystem. The role involves leading cross-functional programs, establishing program governance, developing executive-level PMO materials, and driving process improvement. Webflow offers a remote-first work environment, equity, comprehensive benefits, and a culture that values trust, reinvention, and delivering with speed, quality, and craft.
Business Development Representative - Russian Speaking
Company: GitLab
Location: UK,Netherlands,Germany,Ireland
Posted Nov 28, 2025
GitLab is seeking an enthusiastic and strategic Business Development Representative (BDR) to join their growing sales team. The role involves leading initial outreach to targeted enterprise and mid-market accounts, generating qualified meetings and pipeline, and collaborating with various teams. The ideal candidate should have fluency in Russian, positive phone skills, and experience in sales development or marketing.
Field and Events Marketing Manager
Company: NavVis
Location: USA
Posted Nov 27, 2025
NavVis is a global leader in reality capture and digital factory solutions, empowering people to build a better future by bridging the physical and digital worlds. The company is looking for an organizational talent to scale their event strategy and help fuel further growth, offering a competitive compensation package and a flexible work environment.
Senior Account Executive - Public Sector
Company: EDB
Location: USA
Posted Nov 27, 2025
The Senior Account Executive role focuses on formulating and executing a strategy within the DoD market to drive revenue growth through outbound and inbound leads, building relationships with prospects and partners, establishing value propositions, developing account plans, and coordinating team efforts to close business.