Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Lead Software Engineer - AI Video Platform (ClipCrop)
Company: Storyteller
Location: Bulgaria
Posted Nov 27, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development and adoption.
Principal Data Scientist – Product
Company: Gusto, Inc.
Location: Canada
Posted Nov 27, 2025
Gusto is seeking a highly skilled Principal Data Scientist with 10+ years of experience to drive strategic decision-making through experimentation, statistical inference, and causal analysis. The role involves shaping analytical strategy, executing on analytical roadmaps, driving scaled impact, thought partnership, analytical innovation, and mentorship. The ideal candidate will have strong SQL and Python skills, experience applying statistical methods and causal inference, and a passion for mentoring others.
Lead Software Engineer - AI Video Platform (ClipCrop)
Company: Storyteller
Location: Hungary
Posted Nov 27, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style Stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI effectively. The company values capability, trajectory, and a learning mindset.
Trading Operations Associate
Company: Kraken
Location: USA
Posted Nov 27, 2025
Kraken is a mission-focused crypto company that aims to accelerate global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are committed to security, education, and client support. The Operations & Trade Support Associate role is critical for smooth daily functioning, trade execution, operational processes, settlements, reconciliations, and regulatory compliance.
People Analytics & Data Consultant
Company: Netwrix
Location: USA
Posted Nov 27, 2025
The job description highlights a strategic role in HR analytics and data storytelling, emphasizing global compensation strategies and a culture of innovation and excellence. It outlines key responsibilities like transforming HR data into actionable insights, leading compensation programs, and collaborating with executives. The company promotes values such as customer focus, transparency, and continuous learning, while offering competitive benefits and career growth opportunities.
Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)
Company: Storyteller
Location: Hungary
Posted Nov 27, 2025
The job posting describes a full-time remote contractor position for a fast-growing B2B SaaS platform called Storyteller. The role focuses on developing and maintaining a high-performance API and media processing platform that powers mobile and web SDKs for leading global sports brands. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset. They offer a competitive salary of up to HUF 32750000 per year and are looking for candidates with experience in fast-moving startup environments.
Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)
Company: Storyteller
Location: Romania
Posted Nov 27, 2025
The job posting describes a full-time remote contractor position with Storyteller, a fast-growing B2B SaaS platform. The role focuses on developing and maintaining a high-performance API and media processing platform for a multitenant SaaS product used by leading global sports brands. The position offers a competitive salary, opportunities to work with the latest hardware and tech stack, and the chance to be part of a high-growth startup environment.
Consultant - SmartRecruiters Implementation (2nd Shift)
Company: Cielo
Location: India
Posted Nov 27, 2025
This job posting highlights Cielo's commitment to career growth, working with industry experts, and fostering a positive work environment. The role involves implementing talent acquisition technologies and requires skills in SmartRecruiters and Paradox. The company emphasizes ethical behavior, team collaboration, and professional development opportunities.
Lead Software Engineer - AI Content Intelligence Platform (Storypilot)
Company: Storyteller
Location: Hungary
Posted Nov 27, 2025
The job posting describes a fully remote, high-growth position at Storypilot, a content intelligence platform for sports and media teams. The role involves leading a team of engineers to build production systems, architect APIs, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.
Senior Software Engineer - Detection & Response Engineering
Company: Grafana Labs
Location: Spain
Posted Nov 27, 2025
This is a remote Senior Software Security Engineer position in Spain. The role involves building advanced security tools and processes, collaborating with teams, and contributing to the security community. The ideal candidate has significant experience in software engineering, security concepts, and cloud systems.
Lead Software Engineer - AI Content Intelligence Platform (Storypilot)
Company: Storyteller
Location: Romania
Posted Nov 27, 2025
The job posting describes a full-time remote contractor position with Storypilot, a fast-growing B2B SaaS platform for sports and media teams. The role involves leading a team of 24 engineers to deliver measurable product impact, designing and building production systems, and leveraging AI effectively. The company values technical leadership, problem-solving, clear communication, ownership, flexibility, and a learning mindset. The recruitment process includes an intro call, a paid take-home task, and a review with pairing and interviews.
Senior AI Engineer - Poe
Company: Quora
Location: USA
Posted Nov 27, 2025
Quora is a remote-first company with a mission to grow the world's collective intelligence. They have two platforms: Quora, a global knowledge sharing platform, and Poe, a platform providing access to various AI language models. They are seeking a talented AI Engineer to join the Poe team and work on cutting-edge applied LLM projects.