Customer Success Jobs

980,626 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Compliance Analyst - BSA/AML

Company: Found

Location: Remote

Posted Nov 27, 2025

Found is a company that provides banking services for self-employed individuals, offering tools to automate taxes and expense tracking. They are looking for kind, resourceful, and passionate people to join their team and build a safety net for self-employment. The Compliance Lead role involves assisting with tracking and responding to Requests for Information, preparing monthly reports, conducting BSA/AML transaction monitoring, and performing KYC customer due diligence reviews.

Senior Backend Engineer

Company: Mozilla

Location: Remote

Posted Nov 27, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and are focused on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Workflow Automation Engineer

Company: Trafilea

Location: Remote

Posted Nov 27, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Lead Software Engineer - AI Content Intelligence Platform (Storypilot)

Company: Storyteller

Location: Bulgaria

Posted Nov 27, 2025

The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that enables companies to add Instagram-style stories to their apps and sites. The role involves leading a team of engineers to build production systems, architect NET services, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.

Team Lead Customer Success Manager - Health Plans

Company: H1

Location: USA

Posted Nov 27, 2025

H1 is a company that believes access to the best healthcare information is a basic human right. They aim to provide a platform that optimally informs every doctor interaction globally, promoting health equity and building trust in healthcare systems. H1 uses data and AI technology to unlock medical insights and convert them into action for optimal patient outcomes and an equitable drug development lifecycle. The company values customer success and relationship building, offering a range of benefits and a commitment to diversity and inclusion.

Sr. Director, Market Access – Payer Value & Access Strategies

Company: Abbott

Location: USA

Posted Nov 27, 2025

Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers career development opportunities, excellent benefits, and a positive work environment. The job description highlights the opportunity to work in the diabetes technology space and the need for a strategic leader in market access and payer value proposition development.

Linux Desktop & Devices Support Engineer

Company: Canonical

Location: Remote

Posted Nov 27, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on customer success and technical support. The company offers a globally remote role for a Linux Engineer/Administrator to support customers using Ubuntu and open source products. The role involves investigating and resolving customer issues, participating in training sessions, and contributing to knowledge base articles.

Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)

Company: Storyteller

Location: Bulgaria

Posted Nov 27, 2025

The job posting describes a full-time contractor role for a software engineering position at Storyteller, a fast-growing B2B SaaS platform. The role focuses on developing and maintaining a high-performance, AI-native multiproduct platform that powers mobile and web SDKs for leading global sports brands. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience, practical problem-solving skills, clear communication, and a learning mindset. The recruitment process involves an intro call, a paid take-home task, and a review with pairing and interviews.

Senior Full-Stack Engineer PHP/JS - Innovation Team

Company: InnoCraft

Location: Germany

Posted Nov 27, 2025

Matomo seeks a Senior Full Stack Engineer to innovate in privacy-first analytics. Benefits include remote work, global collaboration, and career growth. Apply to join an ethical tech mission.

Real Manager

Company: Magnet Forensics

Location: Singapore

Posted Nov 27, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Renewal Manager to drive customer retention through the renewal process. The role requires relevant job experience, strong numbers skills, and the ability to multitask in a fast-paced environment. Magnet Forensics offers competitive compensation, generous time off policies, and a commitment to continuous learning and diversity.

Regulatory Specialist - Product Compliance (French, Italian or German Speakers)

Company: Assent

Location: Europe

Posted Nov 27, 2025

Assent, a leading supply chain sustainability solution, celebrates reaching a $100M ARR milestone and Centaur Status. The company emphasizes its mission to support sustainability-driven manufacturers while offering a hybrid work model, competitive benefits, and opportunities for growth. The Regulatory Specialist role highlights collaboration, compliance expertise, and innovation in sustainability practices.

Wordpress Developer

Company: PLACE Corporate Careers

Location: Philippines

Posted Nov 27, 2025

PLACE is a real estate technology platform offering comprehensive services to agents and consumers, seeking skilled WordPress developers with competitive compensation and a rigorous hiring process emphasizing cultural fit and professional growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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