Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Lead AI Strategist
Company: phData
Location: USA
Posted Nov 24, 2025
The Lead AI Strategist role involves driving delivery excellence, growing the business, and ensuring customer success. The strategist will engage with senior executives, scope and shape AI strategy, and provide delivery oversight. They will manage multiple work streams, build executive relationships, and guide clients through complex AI challenges. The role requires 6+ years of AI strategy leadership experience, consulting leadership experience, and expertise in AI capabilities, industry verticals, and functional strategy leadership.
SVP - Strategic Planning
Company: EVERSANA
Location: USA
Posted Nov 24, 2025
EVERSANA INTOUCH® is a global marketing agency focused on improving patient lives through innovative solutions, emphasizing diversity, inclusion, and a commitment to employee growth and ethical practices.
Senior Software Engineer (Tech Lead, React/Next/Nest)
Company: RV LIFE
Location: Anywhere
Posted Nov 24, 2025
RV LIFE is seeking a Senior Software Engineer to lead the development of innovative applications for RVing technology. The role involves architecting and developing scalable, serverless solutions on AWS, leading greenfield development, and providing technical leadership. The company values innovation, collaboration, and continuous learning in a fully remote environment.
Account Executive - Enterprise
Company: Zapier
Location: North America
Posted Nov 24, 2025
Zapier is seeking an experienced Enterprise Account Executive to join their upmarket sales team. The role involves selling Zapier's automation platform to global customers, collaborating with cross-functional teams, and driving revenue. Zapier values diversity, remote work, and the use of AI tools responsibly.
Lead Technical Skills Enablement Program Manager - Customer Succes
Company: HubSpot
Location: Remote
Posted Nov 24, 2025
This job posting seeks a Technical Skills Enablement Program Manager to build technical expertise for Customer Success teams, focusing on troubleshooting, training, and scalable competency frameworks. The role involves collaborating with cross-functional teams, developing training content, managing vendor relationships, and measuring the impact of technical enablement initiatives. Key qualifications include 5+ years of experience in technical enablement, deep HubSpot product knowledge, and strong program management skills.
Engineering Manager - Growth
Company: Zapier
Location: North America
Posted Nov 24, 2025
Zapier is seeking an Engineering Manager for Growth Personalization to lead a team building and maintaining the company's personalization infrastructure. The role involves collaborating with cross-functional teams, defining technical strategy, and driving user engagement through personalized experiences. Zapier values responsible AI use and emphasizes remote work, diversity, and inclusivity.
Sr Data Solutions Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 24, 2025
The Sr Data Solutions Analyst role at Liberty Mutual involves standardizing financial data using their Financial Data platform. The position requires financial and insurance expertise, critical thinking, and the ability to craft sophisticated data solutions. The role includes working with stakeholders to define metrics, prioritize efforts, and ensure high-quality data deliverables.
Customer Success Manager - High Touch
Company: n8n
Location: USA
Posted Nov 24, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and significant funding from investors. n8n focuses on building strong customer relationships, driving adoption and retention, and fostering a passionate, inclusive culture.
Identity Security - Sr. Customer Success Manager
Company: Saviynt
Location: Remote
Posted Nov 24, 2025
Saviynt's AI-powered identity platform manages and governs access to an organization's applications, data, and business processes. The company is recognized as a leader in identity security, helping organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The job description outlines the role of a Customer Success Manager, who will drive customer loyalty, adoption, and expansion of Saviynt's Enterprise Identity Cloud, translating its power into measurable enterprise outcomes for Fortune 500 and Global 1000 clients.
Senior Recruiter
Company: MissionWired
Location: USA
Posted Nov 24, 2025
MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping partners create fundraising strategies and tell ambitious stories. They have converted over $45 billion in donations and work with various nonprofit organizations and political groups. The company values diversity, inclusion, and equitable hiring practices.
Senior Sales Engineer / Solutions Engineer
Company: Yubico
Location: Remote
Posted Nov 24, 2025
Yubico promotes secure login solutions globally, emphasizing strong company culture, employee benefits, and a mission to enhance internet security. They offer a comprehensive rewards package and a collaborative work environment.
Staff Frontend Software Engineer
Company: Circadence Corporation
Location: USA
Posted Nov 24, 2025
Circadence is hiring a Staff Front End Engineer to lead the development of the RangeGPT user interface, a cutting-edge cyber range design and analysis tool. The role involves architecting and evolving the frontend codebase using React, TypeScript, and modern libraries, as well as designing and implementing scalable component frameworks and UI state models. The ideal candidate should have 7+ years of professional experience in frontend or fullstack roles with a strong UI focus, expert-level proficiency in React + TypeScript, and proven experience owning frontend frameworks and design systems used by cross-functional teams.