Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Data Scientist
Company: Khan Academy
Location: USA
Posted Nov 23, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.
Ad Operations / Paid Media Specialist
Company: Skyrocket Studios
Location: Remote
Posted Nov 23, 2025
The text outlines the responsibilities and requirements for a role in advertising operations, focusing on search, social media, and general digital marketing. It emphasizes collaboration, data analysis, campaign optimization, and staying updated on industry trends. The role requires strong interpersonal skills, analytical abilities, and proficiency with digital marketing tools and platforms.
Director of Sales and Customer Success (Tektronix SSO)
Company: Ralliant
Location: Remote
Posted Nov 23, 2025
The text outlines the responsibilities and requirements for a leadership role in the Americas Service Solutions Organization, focusing on sales, customer success, and service delivery. It emphasizes achieving revenue targets, building strategic partnerships, optimizing processes, developing teams, and leveraging customer feedback to drive business growth and enhance service excellence.
Staff SW Engineer - Accounts
Company: Visa
Location: Remote
Posted Nov 23, 2025
Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.
Enterprise Sales Director
Company: Lumos
Location: USA
Posted Nov 23, 2025
The role of Enterprise Sales Director Central US at Lumos involves leading the strategic enterprise segment across the Central region for companies with 2000+ employees. The responsibilities include managing a team of quota-carrying Enterprise AEs, setting clear activity and quality standards, owning the regional business plan, running a tight operating cadence, ensuring world-class execution of the sales process, leading pipeline generation strategy, partnering with SE leadership, building a partner co-sell motion, using data to diagnose gaps and implement corrective plays, and fostering an accountable and performance-based culture. The ideal candidate should have 5+ years of experience leading enterprise account executives, a consistent record of team overattainment in complex multistakeholder enterprise deals, deep understanding of SaaS/Cloud GTM identity security or enterprise IT domain, mastery of MEDDPICC, forecast discipline, strong cross-functional influence, and executive presence.
Senior Product Manager
Company: Litify
Location: USA
Posted Nov 23, 2025
Litify is revolutionizing the legal industry with innovative technology, recognized for its growth and awards. They seek a Senior Product Manager to lead key initiatives, offering competitive salaries and benefits.
Analytics Engineer
Company: Cloudbeds
Location: Remote
Posted Nov 23, 2025
The job description outlines the role of an Analytics Engineer within the Business Intelligence team. The position involves designing and optimizing data pipelines, building business-friendly datasets, and ensuring data quality and consistency. The ideal candidate should have experience in analytics engineering, strong SQL skills, familiarity with Python, and experience with modern data warehouses like Snowflake.
GM - Andela Learning Solutions
Company: Andela
Location: Remote
Posted Nov 23, 2025
Andela is a global talent marketplace that connects companies with top remote technical talent from emerging markets. They are launching Andela Academy, a new business line to help enterprises reskill and redeploy their workforce at scale. The company is seeking a General Manager to lead this fast-growing revenue stream, focusing on building, scaling, and commercializing enterprise learning offerings across AI, Cloud, Data, and other high-demand domains.
Public Relations & Communications Manager
Company: Kraken
Location: Remote
Posted Nov 23, 2025
Kraken promotes its mission-driven approach to advancing crypto adoption, highlighting a global team dedicated to innovation and financial inclusion. The company emphasizes its commitment to security, education, and client support while seeking passionate candidates to join their remote workforce.
Solutions Architect
Company: Grafana Labs
Location: USA
Posted Nov 23, 2025
Grafana Labs is seeking a Solution Architect to join their Packaged Services team. The role involves driving customer onboarding, providing training and support, and ensuring successful adoption of Grafana and related technologies. The ideal candidate should have strong technical expertise, project management skills, and a passion for helping customers succeed with leading-edge technologies.
Intermediate Backend Engineer (RoR) - Security Risk Management: Platform Management
Company: GitLab
Location: Remote
Posted Nov 23, 2025
The role is for an Intermediate Backend Engineer to join the Security Platform Management team at GitLab. The team is building enterprise security solutions from the ground up, including a new Security Manager role system, assets inventory capabilities, logical asset gathering, and a unified configuration mechanism for GitLab security tools. The role involves designing and developing next-generation Security Platform Management capabilities, building scalable backend systems, creating robust APIs, and collaborating with cross-functional teams.
Senior Acquisition & Performance Marketing Manager
Company: Green Dot Corporation
Location: Remote
Posted Nov 23, 2025
Green Dot is seeking a Senior Acquisition & Performance Marketing Manager to lead digital acquisition efforts, with a focus on remote work flexibility, growth strategies, and competitive compensation in the U.S.