Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Learning Experience Designer
Company: GitLab
Location: USA
Posted Nov 24, 2025
GitLab is seeking a Senior Learning Experience Designer to join their Professional Services team. The role involves creating engaging, outcome-driven learning experiences for customers using instructional design expertise and technical knowledge. The ideal candidate will have experience in creating various learning materials and be passionate about simplifying complex technical topics.
Senior Sofware Engineer (Localization)
Company: Mozilla
Location: Netherlands
Posted Nov 24, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Lead Infrastructure Engineer
Company: Builder.io
Location: North America
Posted Nov 24, 2025
The role of Lead Infrastructure Engineer on the Fusion team involves shaping the future of the production platform Fusion Cloud. The responsibilities include VPC architecture, Kubernetes scaling, networking, Infrastructure-as-Code, observability, and tooling. The requirements include 7+ years of experience in SRE/DevOps/Infrastructure Engineering, deep expertise in a major cloud provider, proficiency in managing production environments, adaptability, customer focus, and IaC/scripting skills.
Full-Stack Web Development Manager– Adobe AEM / Marketing Integrations
Company: iRhythm
Location: Remote
Posted Nov 23, 2025
iRhythm is a digital healthcare company seeking a manager-level Full Stack Web Developer to lead and evolve their global digital experience. The role involves technical leadership, full-stack development, managerial responsibilities, security compliance, documentation, collaboration, and communication. The company offers competitive compensation, benefits, and a focus on diversity and inclusion.
Webflow Lead Solutions Architect - Strategic Accounts
Company: Webflow
Location: USA
Posted Nov 24, 2025
Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites. The company is looking for a Lead Solutions Architect with extensive experience in web development and enterprise consulting to drive long-term strategy and influence product direction.
Account Manager
Company: Trafilea
Location: USA
Posted Nov 24, 2025
Trafilea is a consumer tech platform that builds and scales brands through AI technology and data-driven excellence. The company is seeking an Account Manager Wholesale to expand its retail footprint across North America and beyond, managing relationships with major retailers and driving multimillion-dollar sales growth. The role involves collaborating cross-functionally, analyzing sales trends, and leading key initiatives to support brand expansion.
Technology Account Lead - USDA
Company: Guidehouse
Location: Remote
Posted Nov 23, 2025
The job description outlines a senior technology consulting role focused on driving growth, building client relationships, and leading technology initiatives for the USDA account. Key responsibilities include owning sales targets, shaping technology pipelines, collaborating with account leads, representing Guidehouse's technology capabilities, engaging with partners, ensuring delivery excellence, and securing positive customer satisfaction. The ideal candidate should have extensive experience in technology consulting, deep understanding of enterprise IT domains, strong communication skills, and US citizenship with the ability to obtain Public Trust clearance.
Senior Solutions Architect
Company: Degreed
Location: USA
Posted Nov 24, 2025
The job description highlights a Senior Solutions Architect role at Degreed, emphasizing opportunities to shape AI initiatives, bridge technology and strategy, and deliver impactful solutions for global clients. It outlines key skills, responsibilities, and the company's commitment to innovation and meaningful outcomes.
Sr. Product Designer - Assessments
Company: Khan Academy
Location: USA
Posted Nov 24, 2025
Khan Academy seeks a Senior Product Designer to innovate K12 solutions, focusing on equitable education. The role emphasizes accessibility, collaboration, and impactful design within a mission-driven nonprofit. The text highlights their commitment to diverse communities, learning outcomes, and transformative educational tools.
Test Architect (Performance, Scale & Reliability)
Company: Netwrix
Location: Remote
Posted Nov 23, 2025
The job posting is for a Test Architect specializing in Performance Scale and Reliability Engineering. The role involves defining and leading the strategy for performance testing, designing benchmark environments, developing test harnesses, and collaborating with engineering, product management, and customer success teams. The position requires 8+ years of experience in performance engineering, strong analytical skills, and excellent communication abilities.
Sr. Program Manager - Transformation
Company: iRhythm
Location: Remote
Posted Nov 23, 2025
iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company is seeking a Senior Program Manager to work within the Transformation Management Office (TMO) and drive organizational initiatives, foster a culture of change, and ensure programs deliver value and meet their intended goals. The role requires at least 12 years of related experience, proficiency in Microsoft Office Suite and project management tools, and strong verbal and written communication skills.
Senior Sofware Engineer (Localization)
Company: Mozilla
Location: Finland
Posted Nov 24, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.