Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Global Head R&D
Company: Cerba Research
Location: Netherlands,UK
Posted Nov 23, 2025
The role involves leading global R&D strategy, managing teams, and ensuring regulatory compliance. It emphasizes innovation, leadership development, and client-focused solutions.
Data Science Lead - Guest Funnel Science
Company: Airbnb
Location: USA
Posted Nov 23, 2025
The Community You Will Join is a Senior Staff Data Scientist role at Airbnb, focusing on using AI and causal inference to understand user behavior and build data products for a personalized experience. The role involves leading innovation efforts, shaping data strategy, collaborating with product teams, and demonstrating expertise in user behavior and sequence datasets in a marketplace setting.
Senior/Associate Fire Engineer – Expert Witness
Company: Jensen Hughes
Location: UK,Ireland
Posted Nov 23, 2025
Jensen Hughes is a global leader in fire protection engineering, risk analysis, and related security fields. They have a strong commitment to employee growth, trust, and integrity. The company offers a wide range of services and collaborates with clients to solve complex safety and security challenges.
Manager, Software Engineering - Expressive AI
Company: Figma
Location: Remote
Posted Nov 23, 2025
The Expressive AI team at Figma is responsible for applying generative AI models to design problems. The manager will lead a team of engineers to integrate AI techniques into creative workflows, partner with cross-functional teams, and hire/manage a team of engineers. The role requires experience in engineering management, AI advancements, and cross-functional collaboration.
Business Development Representative - Backstage
Company: Spotify
Location: USA
Posted Nov 23, 2025
Spotify's Backstage platform is a leading open-source solution for developer portals, offering opportunities to enhance microservices and infrastructure. The company seeks a Business Development Representative to expand its customer base, with a focus on B2B sales and technology-driven growth. Benefits include competitive compensation, equity, and a strong emphasis on inclusivity and innovation.
Platform Accounting Analyst
Company: Kraken
Location: Remote
Posted Nov 23, 2025
Kraken promotes crypto adoption with a global team, offering roles in finance and accounting. The company emphasizes innovation, collaboration, and mission-driven work in blockchain technology.
Enterprise Sales Development Representative
Company: Avive
Location: USA
Posted Nov 23, 2025
Avive Solutions Inc is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, sudden cardiac arrest, by innovating AED technology coupled with a first-of-its-kind software platform solution. The Enterprise SDR role is responsible for pipeline growth by identifying and developing new business opportunities with large enterprises, conducting high-volume outbound outreach, and setting qualified meetings.
Platform Accounting Analyst
Company: Kraken
Location: Remote
Posted Nov 23, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are seeking a Platform Accounting Analyst to support month-end close and reporting, digital asset reconciliations, and financial reporting compliance.
Field Marketing Manager
Company: Zendesk
Location: Netherlands
Posted Nov 23, 2025
The job description is for a Field Marketing Manager position in the BENELUX region. The role involves developing and executing a comprehensive marketing strategy, collaborating with sales teams, and driving demand generation initiatives. The ideal candidate should have experience in B2B and SaaS environments, be a native Dutch speaker, and have a creative vision for marketing campaigns.
Sr Customer Data Analyst
Company: n8n
Location: Europe
Posted Nov 23, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n is focused on developing reliable usage tracking foundations, turning data into actionable insights, and enabling teams through dashboards and frameworks to drive product-led growth and optimize pricing and GTM strategies.
Customer Support Specialist I
Company: SQUIRE
Location: USA
Posted Nov 23, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a Customer Support Specialist I position to assist customers and their clients, with a focus on providing timely assistance and troubleshooting issues. SQUIRE values diversity and provides equal employment opportunities.
Marketing Manager - Incentives
Company: CALSTART
Location: USA
Posted Nov 23, 2025
CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. The Marketing Manager Incentives role involves developing and implementing marketing strategies to promote zero-emission vehicle initiatives and incentive programs. The position requires strong marketing skills, project management experience, and a passion for sustainability.