Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Account Executive
Company: Xplor
Location: USA
Posted Nov 21, 2025
Xplor offers a positive work environment with flexible remote options, competitive compensation, and a focus on customer success. The role involves sales and relationship building with B2B clients, aligned with core values of simplicity and purpose.
Senior Engineering Manager - Navigation SDK & Apps
Company: Mapbox
Location: Remote
Posted Nov 21, 2025
Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware applications. The company has over 4 million registered developers and offers flexible, secure, and privacy-compliant solutions. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals, and is revolutionizing in-car experiences with technology.
Market Access Communications Content and Copy Specialist
Company: Blue Matter
Location: USA
Posted Nov 21, 2025
Blue Matter is a rapidly growing management consultancy specializing in strategy and execution in the biopharmaceutical industry. They partner with clients to achieve commercial success across product lifecycles and offer services like new product planning, launch strategy, portfolio planning, communications, and disease area strategy. The company has a unique entrepreneurial culture and seeks a Market Access Communications Content and Copy Specialist to join their growing creative agency.
Senior Meeting Planner (pharma agency exp required)
Company: EVERSANA
Location: USA
Posted Nov 21, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Senior Meeting Planner with experience in pharmaceutical meetings, strong organizational skills, and proficiency in CVENT and virtual meeting platforms.
Payments Business Development Manager
Company: Blackbaud
Location: USA
Posted Nov 21, 2025
Blackbaud is seeking a Payments Business Development Manager to promote their integrated payment solutions to third-party platforms, expand market share, and drive revenue growth. The role involves developing a go-to-market strategy, identifying potential partners, negotiating deals, and supporting partner onboarding and success.
Senior Manager - Community and Social Engagement
Company: Monarch Money
Location: Remote
Posted Nov 21, 2025
Monarch is a personal finance platform aiming to simplify financial complexity, offering a remote work environment with competitive benefits and a focus on community engagement. They seek a Sr Manager to drive growth through social media and community strategies.
Senior Software Engineer - Webflow Cloud
Company: Webflow
Location: Remote
Posted Nov 21, 2025
Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites and web apps. The company is looking for a Senior Software Engineer to join their Webflow Cloud team, which is responsible for a new product that allows customers to deploy fully operational web apps on their Webflow-hosted domains.
Senior Software Engineer - Automation
Company: Canva
Location: Australia
Posted Nov 21, 2025
The job description is for a senior engineer role at Canva's Technology Experience group, focusing on leading complex transformation initiatives, driving automation projects, architecting scalable solutions, and integrating AI technologies. The role involves technical leadership, mentoring, stakeholder management, and shaping team direction. Canva offers a flexible work environment, equity packages, inclusive parental leave, and a focus on AI as a powerful amplifier of creativity.
Design Director
Company: Metalab
Location: Remote
Posted Nov 21, 2025
The text is a job description for a Design Director role at Metalab, a company that partners with clients to create impactful products. The role involves leading design teams, collaborating with cross-functional partners, and driving design excellence. The ideal candidate should have strong technical expertise in UX design, visual design, product strategy, and research, as well as leadership skills to mentor and develop design teams.
Staff Frontend Software Engineer - Reddit Answers
Company: Reddit
Location: Remote
Posted Nov 21, 2025
Reddit is expanding its teams and seeking talented individuals for a remote-friendly role in the Reddit Answers product space. The role involves ideating, designing, building, and scaling products with a focus on the web platform. The company offers comprehensive benefits and a competitive pay range.
Manager/Director of Strategic Partnerships
Company: Aria Systems
Location: USA
Posted Nov 21, 2025
Aria Systems is seeking a full-time Manager/Director of Strategic Partnerships to drive channel sales and revenues with existing strategic partners like ServiceNow and Salesforce. The role involves building and maintaining strong partner relationships, managing partner accounts, collaborating with internal teams, and developing strategic plans to expand the company's partnership ecosystem. Aria offers a flexible, rewarding work environment with competitive salaries, benefits, and stock options.
Senior Customer Success Manager (Full Cycle)
Company: Vidyard
Location: Remote
Posted Nov 21, 2025
Vidyard is a leading provider of AI-powered video solutions for modern revenue teams. The company is looking for a Senior Customer Success Manager to join their team and focus on stabilizing at-risk accounts, driving renewals, and transitioning healthy accounts to the growth team. The role involves building a derisking motion, creating success plans, and collaborating with various teams to remove friction and drive revenue outcomes.