Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Customer Success Manager - Enterprise
Company: Muck Rack
Location: Remote
Posted Nov 22, 2025
The role of an Enterprise Customer Success Manager at Muck Rack involves driving growth and securing renewals within the enterprise customer segment. The position requires a focus on customer retention, revenue generation, and strategic account management. Success will be measured through customer health scores, revenue goals, and key performance indicators.
Performance Marketing Manager
Company: Jane App
Location: Canada
Posted Nov 22, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for their practices. They value collaboration, growth mindset, and flexibility. The company is looking for a Performance Marketing Manager to drive growth in paid media channels and optimize acquisition funnels.
Enterprise Account Director - Department of Defense (DoD)
Company: Yubico
Location: USA
Posted Nov 22, 2025
Yubico promotes secure authentication solutions with a global presence, emphasizing employee benefits, company culture, and cybersecurity innovations. The text highlights their mission to enhance internet security, philanthropy efforts, and opportunities in the US Public Sector.
Sr. Manager - Product Growth, Strategy & Operations
Company: ExtraHop
Location: Remote
Posted Nov 22, 2025
The Sr Manager of Product Growth Strategy & Operations role at ExtraHop involves driving growth initiatives, supporting product strategy, and improving operational efficiency. The role requires collaboration with product, engineering, GTM, and customer success teams to identify high-leverage product growth opportunities, build product line views, and measure success. The ideal candidate has 6+ years of experience in management consulting, investment banking, or technology product management, a strong background in networking and cybersecurity, and an advanced degree from a top-tier institution.
Technical Support Engineer III
Company: Mapbox
Location: UK
Posted Nov 22, 2025
Mapbox is a leading real-time location platform that provides tools for navigation and location-aware businesses. Their support team offers comprehensive documentation, email support, and technical assistance to help customers succeed. They value high-performing individuals, diversity, and a customer-first approach.
Engineering Manager - Accounting
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.
Staff Fullstack Engineer
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Staff Fullstack Engineer to lead the evolution of their Booking Engine. The role involves working across the stack, collaborating with product and design, driving architectural improvements, and mentoring engineers. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.
Senior Staff Machine Learning Engineer - AI Safety and Guardrail
Company: Airbnb
Location: USA
Posted Nov 22, 2025
This job posting highlights a role in AI safety engineering at Airbnb, emphasizing responsibilities like ensuring AI systems are reliable and safe, collaborating across teams, and developing guardrails. It outlines required expertise in machine learning and AI safety, along with company commitments to inclusion and diversity.
Account Manager - Medical Billing - Urgent Care
Company: Phoenix Healthcare Services
Location: USA
Posted Nov 22, 2025
Phoenix Healthcare Services is a leader in reliable customer service based revenue cycle management services. They have a strong track record of client satisfaction, a 98% clean claim rate, and are looking for an Account Manager to join their remote team.
Engineering Manager
Company: Makersite GmbH
Location: Germany
Posted Nov 22, 2025
Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking an Engineering Manager to lead a team of 5-8 engineers, focusing on backend development, professional growth, and hiring. The role offers competitive salary, remote flexibility, learning budget, and purpose-driven work.
Desktop Sync Software Engineer
Company: Dropbox
Location: Canada
Posted Nov 22, 2025
The role involves working on Dropbox's Core Sync team, which owns the Sync Engine that moves files to the cloud and back to devices reliably. The team is investing in Nucleus, written in Rust, to improve Dropbox's sync capabilities. The mission is to keep content seamlessly in sync and build new sync features quickly and confidently. The role requires designing and building software for millions of users, partnering with product managers, developing roadmaps, improving the team and company culture, and supporting fellow engineers.
Desktop Sync Software Engineer
Company: Dropbox
Location: USA
Posted Nov 22, 2025
This job description outlines a software engineering role at Dropbox focused on developing scalable sync features and improving the Sync Engine. The position requires experience with large-scale applications, proficiency in Rust/C++, and willingness to participate in oncall rotations. It emphasizes building reliable systems that millions of users rely on, with competitive compensation in specific US zones.