Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Frontend Engineer - React Native
Company: Zepz
Location: South Africa
Posted Nov 21, 2025
Zepz is seeking passionate, customer-focused engineers to work in cross-functional teams, contributing to product development and improving customer experience. The role involves working with various tech stacks, collaborating with other engineers, and owning larger pieces of work.
Associate Onboarding Manager
Company: Comply
Location: USA
Posted Nov 21, 2025
Comply is a leading provider of compliance SaaS and consulting services for the global financial services sector. They are seeking an Associate Onboarding Manager to join their post-sales organization and help lead clients through the successful implementation of the Comply platforms. The role involves managing the onboarding process, establishing relationships with stakeholders, becoming a product expert, monitoring progress, driving escalations, training clients, and transitioning clients to the Customer Success team.
Senior Platform Engineer
Company: Cytora
Location: USA
Posted Nov 21, 2025
Cytora, part of Applied Systems, is seeking a collaborative engineer to help build AI-powered insurance solutions with opportunities for innovation, remote work, and competitive compensation in a mission-driven culture.
Platform Engineer
Company: Megaport
Location: North America
Posted Nov 21, 2025
Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun work environment. They are seeking an experienced Platform Engineer to join the Edge Services Development team and work on the platform that powers the Megaport Cloud Router and Megaport Virtual Edge products.
Strategic Sourcing Manager - Corporate
Company: Airbnb
Location: USA
Posted Nov 21, 2025
The Strategic Sourcing team at Airbnb plays a key role in enabling the company to operate efficiently and scale sustainably. The team partners closely with internal stakeholders to design and deliver sourcing strategies that align with Airbnb's business priorities while driving innovation, value, and stakeholder success. The Strategic Sourcing Manager for Professional Services will lead end-to-end sourcing and supplier relationship management across key spend areas, acting as a trusted advisor to influence decisions, mitigate risks, and drive supplier performance.
AirCover UX Enablement Manager
Company: Airbnb
Location: USA
Posted Nov 21, 2025
The AirCover team at Airbnb is responsible for managing the AirCover business and delivering best-in-class services to their community of hosts and guests. The role involves driving innovative user-centered design, leading the organization's operating rhythm, and leveraging AI-driven tools to elevate user experiences. The ideal candidate is passionate about understanding users, leveraging data-driven insights, and shaping the future of agentic AI-driven UX.
Mid/Senior Smart Contract Engineer
Company: LI.FI
Location: EMEA,APAC
Posted Nov 21, 2025
LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a mid-level Smart Contract Engineer with experience in Solidity, TypeScript, and YUL/Assembly to join their API Expansion Team.
Claims Team Lead | Auto Liability Bodily Injury
Company: Sedgwick
Location: USA
Posted Nov 21, 2025
This job posting highlights Sedgwick's commitment to career growth, work-life balance, and a supportive culture. The role offers remote flexibility, professional development opportunities, and recognition as a top workplace. It emphasizes leadership in claims management with clear responsibilities and qualifications.
Account Manager
Company: Reserv
Location: USA
Posted Nov 21, 2025
Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking an Account Manager to build client relationships, provide strategic insights, and drive growth. The role requires strong communication skills, insurance knowledge, and a client-focused approach.
Claims Team Lead | Auto Property Damage
Company: Sedgwick
Location: USA
Posted Nov 21, 2025
Sedgwick is a global company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. The company is recognized as one of the best workplaces in the financial services and insurance industry. The job description for a Claims Team Lead position is provided, highlighting the responsibilities, qualifications, and benefits of the role.
B2B Growth Marketing Strategist
Company: Canva
Location: Australia
Posted Nov 21, 2025
This job description highlights a Growth Strategist role at Canva, focusing on scaling enterprise solutions through data-driven strategies, cross-functional collaboration, and innovative experiments. The position offers remote flexibility and aligns with Canva's mission to redefine design experiences globally.
Scale Customer Success Manager
Company: Comply
Location: USA
Posted Nov 21, 2025
Comply is a leading provider of compliance SaaS and consulting services for the global financial services sector. They serve thousands of clients and empower Chief Compliance Officers to manage regulatory obligations, mitigate risk, and scale efficiently. The Scale Customer Success Manager role involves building excellent customer experiences, driving adoption, and leveraging data-driven programs to support customers.