Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Engineering Manager, Core Multi-Product Enablement
Company: Dropbox
Location: Canada
Posted Nov 20, 2025
The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate will have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.
Senior Product Marketing Manager
Company: Checkly
Location: USA
Posted Nov 20, 2025
Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing innovation in application reliability. The position involves strategic marketing, product launches, and global collaboration. Benefits include flexible work, competitive pay, and a transparent culture.
Senior Solutions Engineer
Company: Databricks
Location: Denmark
Posted Nov 20, 2025
Databricks is a company that aims to create a unified platform for data science and analytics, making it accessible to everyone. They provide a user-friendly and intuitive platform that fosters a culture of creativity, experimentation, and continuous improvement. The company is looking for a Solutions Architect to work with clients, demonstrate the platform's capabilities, and help customers solve their complex data challenges.
Senior Engineering Manager, Core Multi-Product Enablement
Company: Dropbox
Location: USA
Posted Nov 20, 2025
The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate should have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.
Account Executive - Small Business
Company: HubSpot
Location: USA
Posted Nov 20, 2025
HubSpot is seeking a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing new business opportunities in the small business space, using strong consultative selling skills. The ideal candidate should have at least 1 year of experience with self-sourced outbound leads, a positive outlook, and exceptional consultative selling and closing skills.
Senior Application Engineer - Zuora Billing & Revenue
Company: Twilio
Location: India
Posted Nov 20, 2025
The job posting is for a Senior Application Engineer position at Twilio, focusing on Zuora Billing and Revenue. The role involves design, configuration, development, and testing of Zuora solutions for key finance functions. The ideal candidate should be a self-starter with strong analytical skills, communication abilities, and experience in Zuora Billing and Revenue modules. The position is remote-based in India.
Associate Vice President - Digital (Political)
Company: MissionWired
Location: USA
Posted Nov 20, 2025
MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create revolutionary fundraising strategies and campaigns. They have a diverse team and are committed to social change and equality. The company is looking for an associate vice president with experience in digital fundraising and communications to lead client engagements and manage cross-functional teams.
Digital Insurance Agent
Company: Insurify
Location: USA
Posted Nov 20, 2025
The text warns about fraudulent job adverts related to Insurify while promoting the company as a fast-growing fintech startup with strong benefits and career opportunities. It outlines job requirements, company achievements, and work conditions.
Senior Product Manager - Personal Banking
Company: Mercury
Location: USA
Posted Nov 20, 2025
Mercury, a fintech company, is seeking a Senior Product Manager to join their Personal Banking team and help shape and scale their consumer banking offering. The role involves creating a holistic, high-scale consumer banking program, working on user-facing experiences, and collaborating with internal teams and external partners. The ideal candidate should have 7+ years of relevant product management experience in a financial technology company, be technically inclined, and have a deep understanding of user needs.
Global Head of Specialist Solutions Architecture - Money Management
Company: Stripe
Location: USA
Posted Nov 20, 2025
Stripe seeks a Global Head of Specialist SA for Money Management to lead a high-performing presales engineering team, drive strategic initiatives, and shape the future of financial services solutions. The role emphasizes leadership, technical expertise, and cross-functional collaboration to empower businesses and grow the global economy.
Intermediate Fullstack Engineer (Ruby/Vue.js) - Analytics Instrumentation
Company: GitLab
Location: Canada,EMEA,UK,Netherlands
Posted Nov 20, 2025
This job description highlights a role in developing data-driven analytics tools for GitLab, emphasizing collaboration with cross-functional teams, privacy-focused practices, and creating actionable insights through instrumentation frameworks.
Intermediate Backend Engineer (Go), Runner
Company: GitLab
Location: Canada,Netherlands,UK
Posted Nov 20, 2025
This Backend Engineer position for the Verify CI Functions Platform team at GitLab is fully remote. The role involves rearchitecting GitLab Runner to support ultra-scale CI/CD operations and building the foundational platform for CI Functions. The team focuses on developing the Step Runner component, integrating with GitLab Runner, and solving technical problems of medium scope and complexity. The ideal candidate should have professional experience with Go, scaling SaaS products, and proficiency in English. The team values clear communication, collaboration, and a solution-oriented mindset.