Customer Success Jobs

980,626 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Social Media Chat & Phone Sales

Company: Chat Assassins

Location: Latin America ONLY

Posted Nov 19, 2025

Becoming a Chat Assassin offers high-level English speakers in Latin America a stable USD income, remote work, and career growth opportunities. The role involves starting conversations, follow-ups, phone calls, and sales to sell coaching programs. Chat Assassins provides training, mentorship, and various benefits to support personal and professional development.

Games Reliability Manager

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking an experienced Game Reliability Manager to ensure their games meet high standards of quality and technical health. The role involves collaborating with various teams to uphold and advance reliability standards, manage incident response, and drive continuous improvement processes.

Marketing Manager

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The job description outlines a senior digital marketing role responsible for developing and executing comprehensive digital marketing strategies across various channels including social media, SEO, paid search, video advertising, email marketing, and influencer marketing. The position requires strong leadership skills to mentor a team, manage client presentations, and stay updated on industry trends and innovations.

Senior Research Engineer - Video Generative AI

Company: Canva

Location: Remote

Posted Nov 19, 2025

Canva is a company that values design and innovation. They offer a welcoming work environment with a focus on employee well-being. The Senior Research Machine Learning Engineer role involves developing advanced machine learning tools to enhance user experience and drive growth.

Sales Commercial Account Executive - Social Impact

Company: Blackbaud

Location: Remote

Posted Nov 19, 2025

This job posting highlights a sales role at Blackbaud with competitive compensation, remote-first work flexibility, comprehensive benefits, and opportunities for career growth. The company emphasizes diversity, equity, and a supportive work environment with clear performance expectations.

Application Security Engineer L4/L5

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Security Platforms Engineering team builds foundational security services and drives key Application Security initiatives. The role is for a Security Software Engineer with an Application Security focus, working remotely in Poland. The ideal candidate should have strong software development experience, deep application security expertise, and the ability to design scalable security solutions.

Expert Writer - Medical Content Development

Company: EVERSANA

Location: Remote

Posted Nov 20, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They serve clients ranging from biotech startups to established pharmaceutical companies. The company values diversity, inclusion, and patient-centricity, and is looking for team members who care deeply about EVERSANA, its people, clients, and patients.

Data Scientist (L5) - Ads (Forecasting)

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are creating a new lower-priced ads-supported tier and seeking founding members for this business area. The Ads Data Science and Engineering team aims to build the foundation of the ads business, conduct analyses, develop tools, and create predictive models to provide more choices for members and a better experience for advertisers.

Phone and Chat Sales Representative

Company: Chat Assassins

Location: Latin America ONLY

Posted Nov 19, 2025

The job posting is for a 100% remote work from home position in sales and cold calling. The role involves engaging with potential customers, qualifying prospects, converting them into long-term business relationships, and providing exceptional customer service. The company offers thorough sales training programs, mentorship, and a clear career path for growth. The position requires proven experience in cold calling or similar sales roles, excellent communication skills, and a positive attitude.

Business Acceleration Partner

Company: Odaia Intelligence Inc.

Location: Remote

Posted Nov 19, 2025

ODAIA is a remote-first organization that partners with pharma commercial teams to grow brands and engage healthcare professionals. Their AI platform turns complex data into personalized insights, enabling informed decisions. They value simplicity, innovation, and building an egofree business. The Business Acceleration Partner role leads customer experience, focusing on data strategy, project planning, and ROI.

Revenue Operations Senior Analyst

Company: Docplanner

Location: Remote

Posted Nov 19, 2025

Doctoralia, a large healthcare platform, seeks a detail-oriented analyst with business experience. The role involves data analysis and process optimization, offering competitive benefits like healthcare, flexible hours, and unique perks.

Sr Manager Construction Strategy

Company: Autodesk

Location: UK

Posted Nov 20, 2025

Autodesk is seeking a Senior Manager of Construction Strategy to help shape strategies and uncover opportunities for Autodesk Construction Cloud in the EMEA region. The role involves crafting strategies, building relationships, and collaborating with cross-functional teams to drive impact and help customers succeed.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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