Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Staff Content Designer - Evidence and Messaging Systems
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The role involves ensuring members have the right information to discover and decide on content. Success is measured by members effortlessly understanding if a title is right for them and seamlessly planning for and engaging with timely content.
Market Development Executive III
Company: Insight
Location: USA
Posted Nov 19, 2025
The job posting is for a Market Development Executive role at a Fortune 500 Solutions Integrator. The role involves identifying new opportunities within the manufacturing and mobility industry client base, introducing customized data solutions to large enterprise clients, and managing the sales process. The company values people-first approach, unlocking the power of people and technology, and achieving extraordinary results. The role requires significant consulting services sales experience, deep technical expertise in UIUX application modernization, cloud data AI cybersecurity, or intelligent edge, and the ability to build trust with Microsoft counterparties.
Commercial Solutions Engineer
Company: Grafana Labs
Location: UK
Posted Nov 19, 2025
The Solutions Engineering team at Grafana Labs is a customer-facing product expert team that enables the company's worldwide growth by educating potential and existing customers. They work closely with the Sales team to help qualify and close opportunities, and serve as a primary communication route between customers and the Product Management and Engineering teams. The role requires strong technical presales experience, excellent communication skills, and a desire to grow technically.
Manager - Data Protection
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding globally and into new products like games. Netflix is committed to fostering user trust and transparency while balancing business needs. The Privacy & Data Protection Engineering team ensures responsible data use and provides confidence that privacy and security risks are managed across the company.
Data Scientist (L5) - Performance Marketing
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix promotes its growth as a global entertainment leader with 300 million members, emphasizing original content and data-driven strategies. The job description highlights opportunities for senior data scientists to impact marketing decisions through analytics and innovation.
Support Solutions Engineer - Big Data (L5)
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Engineering Support Organization empowers Data Platform Engineering to scale customer support effectively. The role is a Support Solutions Engineer position based in Warsaw, requiring experience in big data technologies and customer-facing engineering support.
Customer Success - Team Manager
Company: Canonical
Location: Remote
Posted Nov 19, 2025
Canonical promotes itself as a leading open-source provider with global impact, offering a remote role in Customer Success Team Management. The position emphasizes growth, collaboration, and innovation in a distributed work environment with opportunities for travel and professional development.
Senior Software Engineer
Company: Snapsheet
Location: USA
Posted Nov 19, 2025
Snapsheet is an industry-leading tech company seeking a Senior Software Engineer to join one of two core teams. The company offers a modern, scalable platform for claims processing and is looking for a candidate with 5+ years of full-stack web development experience, proficiency in Ruby on Rails and React, and a commitment to quality and technology.
Billing Invoice Product Manager
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix provides a flexible and consumer-friendly billing experience, ensuring transparency, compliance with local regulations, and adaptability to evolving business models. The Billing Invoice Product Manager role is crucial in enhancing Netflix's billing and invoicing systems, collaborating with cross-functional teams to ensure compliance and effective integration with other consumer platforms.
Assessment Content Creator - Algebra II
Company: Khan Academy
Location: USA
Posted Nov 19, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality supplemental learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.
Digital Associate
Company: MissionWired
Location: USA
Posted Nov 19, 2025
MissionWired is a digital marketing agency that helps nonprofits and Democratic organizations create effective fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is seeking a full-time Digital Associate to join their team.
Sales Representative (Debt Collections)
Company: TrueML
Location: USA
Posted Nov 19, 2025
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a comprehensive benefits package.