Customer Success Jobs

980,626 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Account Executive

Company: Telnyx

Location: USA

Posted Nov 19, 2025

The job posting is for experienced Account Executives to sell SaaS products to enterprise companies in the US. The role involves sourcing and closing opportunities, managing a sales funnel, articulating value propositions, and working closely with sales engineering teams. The ideal candidate should have proven success in SaaS sales, experience selling into enterprises, and strong communication skills.

Senior Data Engineer (Azure)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers a supportive global network, flexible remote full-time jobs, and a commitment to members' success. They are seeking a Senior Data Engineer with deep expertise in Microsoft Azure to join their fast-growing network.

Senior Golang Developer

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify connects developers globally with opportunities, offering flexible work arrangements, competitive pay, and career growth. The job posting highlights a Senior Golang Developer role with benefits like predictable hours, remote work, and exclusive company opportunities.

Staff Data Scientist - Forecasting

Company: Pinterest

Location: USA

Posted Nov 19, 2025

The job description outlines the role of a technical lead for the forecasting team, responsible for owning the strategy and implementation of forecasting models for key company metrics. The role involves leading the full modeling lifecycle, setting the forecasting technical vision, translating forecasts into decisions, driving broader time-series impact, embedding forecasting into the business, and leading and mentoring a team of data scientists. The ideal candidate should have 8+ years of experience building and shipping production time-series forecasting models with web-scale data, a strong background in time-series modeling and applied statistics/econometrics, expertise in at least one scripting language (preferably Python), strong SQL skills, business acumen, excellent communication skills, and proven technical leadership experience.

Big Data Manager - Professional Services

Company: Databricks

Location: Remote

Posted Nov 19, 2025

The job posting is for a Big Data Manager position in the Professional Services team. The role involves working with clients on big data challenges using the Databricks platform, providing data engineering, data science, and cloud technology projects. The ideal candidate should have extensive experience with Big Data technologies, people management skills, and experience working across multiple cloud platforms.

Security Analyst

Company: Cloudbeds

Location: Latin America,North America

Posted Nov 19, 2025

The job description highlights the role of a Security Analyst at Cloudbeds, focusing on delivering secure product experiences, collaborating cross-functionally, and driving security initiatives. The Security team values open communication, trust, and work-life balance. The position requires incident response, application security, compliance management, and technical expertise in security tools and cloud infrastructure.

KCS (Knowledge-Centered Service) Enablement Consultant

Company: MariaDB plc

Location: Canada

Posted Nov 19, 2025

MariaDB is a widely used open-source database that powers applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a KCS Enablement Specialist to champion knowledge sharing and technical enablement across its support organization, with a focus on improving issue resolution, customer experience, and user community empowerment.

Senior Mobile/Full Stack Engineer - React Native

Company: Zepz

Location: USA

Posted Nov 19, 2025

Zepz seeks passionate engineers committed to customer experience, with expertise in multiple tech stacks and a focus on collaboration and quality code.

Senior Fullstack Developer (.NET)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a network of 5000+ talented developers. Proxify is looking for a Senior Fullstack .NET Developer to join their fast-growing network and help design and implement backend services and APIs using .NET technologies.

NOC Engineer

Company: Cloudbeds

Location: Europe,Latin America

Posted Nov 19, 2025

The job description outlines the role of a NOC Engineer responsible for monitoring and supporting a global AWS-based infrastructure. The position offers opportunities to work with senior engineers, collaborate across teams, and gain experience in cloud operations and incident management. The role is part of a new team at a growing company, providing a chance to shape SaaS operations and build influence.

Senior ML Engineer (Python)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a global network connecting top developers with remote full-time opportunities. They have successfully worked with 1200+ clients and have 5000+ developers in their network. Proxify offers career-accelerating positions, flexible working hours, and predictable project hours. They are looking for Machine Learning Engineers with strong Python experience to join their fast-growing network.

Senior Software Engineer - Data Infrastructure

Company: Found

Location: USA

Posted Nov 19, 2025

Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for experienced data engineers to join their team and help scale their data infrastructure, optimize data pipelines, and establish data governance. The Data team is responsible for researching, training, and deploying ML models to detect and stop fraud in real time, as well as using data to inform product direction. The company values diversity, equity, and inclusion, and offers a generous benefits package to all employees.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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