Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Commercial Counsel
Company: ElevenLabs
Location: Remote
Posted Nov 16, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved rapid growth, with a mission to make information accessible in any voice, language, or sound. The company offers a Creative Platform and Agents Platform powered by proprietary AI models.
Presales Solutions Architect
Company: Moveworks
Location: Remote
Posted Nov 16, 2025
The job posting is for a PreSales Solution Architect role in the USA, preferably in California. The role involves collaborating with sales and presales teams, building innovative solutions, conducting workshops, leading proof-of-concepts, and developing materials to support the presales team. The ideal candidate should have over 6 years of experience in presales or post-sales technical roles, expertise in enterprise systems, programming languages, and APIs, and excellent communication and presentation skills.
Operations Associate - Workforce Scheduling & Systems Admin
Company: Grow Therapy
Location: USA
Posted Nov 16, 2025
The job posting is for an experienced Workforce Scheduling and Systems Admin to manage the Assembled WFM tool. The role involves setting up, maintaining, and optimizing the tool to enhance customer satisfaction and support operations efficiency. The ideal candidate should have strong project management skills, understanding of customer support metrics, and experience with the Assembled WFM software.
Machine Learning Manager - PF&O (Recommendations & Forecasting)
Company: Reddit
Location: Canada
Posted Nov 16, 2025
Reddit is building a first-class ads platform with new products to connect advertisers with engaged communities. The Advertiser Optimization org is driving this by building autobidding and conversion-based products. The PFampO team is building advertiser and sales tools, including ML systems and data-driven recommendations to teach advertisers how to use Reddit campaigns effectively.
Customer Growth Manager
Company: Cloudbeds
Location: APAC
Posted Nov 16, 2025
The role of Customer Growth Manager focuses on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. The ideal candidate should be dynamic, results-driven, and able to build strong relationships with key stakeholders. They will identify upselling opportunities, understand customer needs, and collaborate with other teams to ensure smooth implementation of upsold products.
Verifications Analyst
Company: Airtm
Location: Remote
Posted Nov 16, 2025
Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. They aim to build the necessary infrastructure for the online work economy to thrive, giving individuals, communities, and countries the tools to control their financial destinies.
Vice President - Insurance Product
Company: Gravie
Location: Remote
Posted Nov 16, 2025
Gravie is a company focused on improving healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Vice President of Insurance Product to lead product strategy development and management for their insurance products, with a focus on financial growth and member experience. The role requires 10+ years of experience in healthcare strategy and execution, 5+ years in insurance product design and management, and strong leadership skills. Gravie offers a unique benefits package and a mission-driven work environment.
Associate Account Manager
Company: PadSplit
Location: Remote
Posted Nov 16, 2025
PadSplit is hiring an Associate Account Manager to provide scalable, high-impact support to their growing community of hosts. The role involves engaging hosts through group channels, ensuring clear communication, and empowering hosts with resources to succeed on the platform. The ideal candidate is a proactive communicator with a customer-first mindset, able to simplify complex ideas, analyze data, and build engaging webinars and email programs at scale.
Senior Manager, Solution Architect Quote-to-Cash
Company: GitLab
Location: North America
Posted Nov 16, 2025
GitLab is seeking an experienced Solution Architect Manager to lead Quote to Cash transformation initiatives. The role involves designing and implementing end-to-end QuotetoCash solutions, leading transformation efforts, optimizing CPQ and Salesforce integration, and managing a team of engineers and analysts. The ideal candidate should have 10+ years of experience in enterprise B2B SaaS QuotetoCash solutions, expert-level knowledge of CPQ systems, and a proven track record in digital transformation initiatives.
Professional Services Engineer - P4
Company: Perforce
Location: Remote
Posted Nov 16, 2025
Perforce is a global company that values collaboration, creativity, and employee wellness. They offer a rewarding career with opportunities to work with top brands and develop expertise in enterprise version control solutions. The company provides comprehensive P4 availability management, security, performance optimization, and development workflow design services.
Senior Product Designer II - Segments
Company: HubSpot
Location: Remote
Posted Nov 16, 2025
HubSpot is seeking a Senior Product Designer II to reimagine segmentation and transform their Lists product into an AI-enabled audiences platform. The role involves tackling cross-product problems, shaping design systems, leveraging AI features, collaborating across functions, measuring impact, and fostering an inclusive culture. The ideal candidate should have proven product design expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI curiosity, and a growth mindset.
Customer Growth Manager
Company: Cloudbeds
Location: North America
Posted Nov 16, 2025
The role of Customer Growth Manager involves focusing on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. The ideal candidate should be dynamic, results-driven, and able to build and manage a customer pipeline to achieve above-quota sales performance. Strong relationship-building, problem-solving, and communication skills are essential, along with proficiency in relevant tools and a willingness to travel.