Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Community & Customer Marketer (Viator)
Company: Tripadvisor
Location: UK
Posted Nov 16, 2025
Bókun, a subsidiary of Tripadvisor, is a rapidly growing travel technology company that offers cutting-edge solutions to the Tours and Experiences industry. They are seeking a passionate and results-oriented Community & Customer Marketer to join their team. The ideal candidate will focus on building and nurturing a vibrant community around the Bókun brand, driving customer success, engagement, and referrals through various marketing initiatives.
Solutions Engineer
Company: Finalsite
Location: USA
Posted Nov 16, 2025
Finalsite is a community relationship management platform for K12 schools, helping schools attract students, engage families, build community, and thrive. They offer an integrated platform for websites, communications, mobile apps, enrollment, and marketing services. Finalsite is looking for a Solutions Engineer to support the growth of their sales and client success teams, serving as a technical resource and trusted advisor to customers and prospects.
Senior/Lead 2D Animator
Company: Innovecs
Location: Ukraine,Poland
Posted Nov 16, 2025
Innovecs Play seeks a Senior 2D Animator to join their creative team. The role offers flexible hours, competitive pay, and a supportive work environment with opportunities for growth. Applicants should submit their CV.
Software Development Engineer III - Maps API
Company: Mapbox
Location: Germany
Posted Nov 16, 2025
Mapbox is a leading real-time location platform for businesses, providing tools for navigation, mapping, and location-aware applications. The company values high-performing individuals, diversity, and a culture of teaching and learning. The Maps API team builds and maintains mapping services, with a focus on scalability, reliability, and performance.
Engineer - Full Stack (Revenue Zone)
Company: Zapier
Location: North America
Posted Nov 16, 2025
Zapier seeks a Full Stack Engineer to build and evolve infrastructure for their Revenue Zone, focusing on payments, subscriptions, and customer experiences. The role involves modernizing systems, collaborating across teams, and contributing to scalable solutions that impact millions of users.
Senior Backend Engineer
Company: Checkly
Location: Spain,Poland,Ukraine,UK,Germany,France
Posted Nov 16, 2025
Checkly is a fully remote SaaS company that provides a DevTool for developers to ensure application performance and reliability. They are looking for a Senior Backend Engineer to join their team and work on expanding their backend infrastructure, implementing new features, and scaling their platform. Checkly offers a transparent salary, flexible work hours, and a remote-first culture.
Cloud Care Specialist
Company: Myriad360
Location: USA
Posted Nov 16, 2025
The job posting is for a Cloud Care Specialist to join a team and provide expert guidance, proactive management, and strategic solutions for clients using Microsoft 365, Google Workspace, Azure, and AWS. The role involves licensing assessments, cloud solutions, ongoing platform support, staying updated on changes, cloud billing and cost management, and client relationship management. The ideal candidate should have experience in cloud services, knowledge of Microsoft 365 and Google Workspace licensing, familiarity with Azure and AWS billing, strong analytical skills, and excellent communication abilities.
Senior Software Engineer II - Messaging Platform
Company: HubSpot
Location: UK
Posted Nov 16, 2025
The text describes HubSpot's messaging infrastructure team and their critical role in maintaining reliable, scalable email systems. It highlights the team's responsibilities, technical challenges, and the importance of their work in supporting customer communication and business success.
Support Agent
Company: Airtm
Location: Latin America
Posted Nov 16, 2025
Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. The company aims to build the necessary infrastructure for the online work economy, giving individuals, communities, and countries the tools to control their financial destinies.
Senior Customer Success Manager
Company: Tines
Location: USA
Posted Nov 16, 2025
The Senior Customer Success Manager role at Tines is a remote position based in EST or CST. The role involves driving strategic success planning and engagement across enterprise accounts, fostering champions, and supporting customers throughout their journey. The position requires 8+ years of experience in technical account management or customer success at a technology company, with a focus on SaaS solutions for technical teams. The role partners with various internal teams to drive deeper partnerships and successful customer outcomes.
QA Engineer - Zaps
Company: LI.FI
Location: EMEA
Posted Nov 16, 2025
The job posting is for a cryptonative Quality Assurance Engineer to test and validate the Zaps product, a B2B new product suite. The role involves reviewing DeFi protocol documentation, validating Zap VM executions, designing testing strategies, collaborating with the QA team, and ensuring high-quality releases. The ideal candidate has 5+ years of QA experience, deep cryptonative understanding, and strong communication skills.
Account Executive - Commercial Install Base
Company: Vercel
Location: USA
Posted Nov 16, 2025
The role is for a Sales Executive at Vercel, a fast-growing company that helps customers in the developer, operations, marketing, product, and IT fields. The position involves driving revenue growth, building relationships with key stakeholders, and partnering with other teams to deliver customer outcomes. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a WFH budget.