Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Global Lead - Financial Consulting & Advisory
Company: Teach For All
Location: Remote
Posted Nov 16, 2025
This job posting seeks a Global Lead Financial Consulting & Advisory role to support early-stage entrepreneurs and network partners globally. The position focuses on financial sustainability, strategic guidance, and building collaborative communities. It emphasizes leadership coaching, knowledge development, and cross-functional collaboration while offering professional growth and a competitive compensation package.
Senior Software Engineer - Firefox Desktop Integrations
Company: Mozilla
Location: Canada,UK
Posted Nov 16, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. The role of a Senior Software Engineer involves contributing to the development and improvement of Firefox features related to installs, updates, and OS integrations, as well as tackling platform-specific challenges in low-level operating system integration on Windows and/or macOS.
Digital Sales Representative
Company: Twilio
Location: Ireland
Posted Nov 16, 2025
Twilio is seeking a German-speaking Digital Sales Representative to drive net new revenue and expand their presence in the DACH region. The role involves customer acquisition, value-based selling, and closing deals across all segments. The ideal candidate should have at least 2 years of sales experience in a tech space, native or fluent German language skills, and a strong understanding of the cloud computing and communications business model.
Machine Learning Manager - Ads Marketplace Quality
Company: Reddit
Location: Canada
Posted Nov 16, 2025
Reddit Ads is a fast-growing platform with an ambitious goal to become a massive business. The Manager of Ads Marketplace Quality will play a leading role in shaping Reddit's ads auctions to ensure a great user experience and help the business grow. The role requires management experience and experience executing complex ads projects involving math, auctions, bidding, optimization, and serving infrastructure.
Regional Sales Director
Company: Finite State
Location: EMEA
Posted Nov 16, 2025
The job posting is for a Regional Sales Director RSD EMEA position at Finite State. The role involves engaging, expanding, and executing sales operations across the EMEA region, focusing on software-defined product sectors and industries affected by modern device security and compliance pressures. The ideal candidate should have deep knowledge of the regional business landscape, proven track record in enterprise software or B2B technology sales, and exceptional solution selling capabilities. The position requires managing complex consultative sales cycles, cultivating relationships with C-level executives, and maintaining strong postsale relationships with customers. The company offers comprehensive benefits, equity, and the opportunity to work fully remotely while building the leading platform for connected device cybersecurity.
Production Manager - Direct Mail
Company: MissionWired
Location: USA
Posted Nov 16, 2025
MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is looking for a production manager to join their direct mail team.
Customer Growth Manager
Company: Cloudbeds
Location: Latin America
Posted Nov 16, 2025
This job description outlines the role of a Customer Growth Manager, focusing on upselling and crossselling to existing customers through outbound initiatives. The position requires building high-quality sales pipelines, maintaining stakeholder relationships, and demonstrating expertise in hospitality tech. Key qualifications include a proven sales track record, industry knowledge, and proficiency with CRM tools.
Assessment Content Creator - Middle School Math (6-8)
Company: Khan Academy
Location: USA
Posted Nov 16, 2025
Khan Academy promotes free worldclass education globally, emphasizes diversity and innovation, and offers competitive roles with impactful missions and benefits. The text highlights their commitment to equitable learning and professional growth.
Senior Product Design Director
Company: Webflow
Location: USA
Posted Nov 16, 2025
Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development tools, AI-driven personalization, and seamless hosting. The Senior Product Design Director role involves leading product design strategy, managing core product groups, and shaping the future of Webflow's product experience. The company offers competitive compensation, benefits, and a remote-first work environment.
Customer Success Manager
Company: GitLab
Location: USA
Posted Nov 16, 2025
The Customer Success Management (CSM) team is responsible for customer adoption, measurable outcomes, satisfaction, and advocacy. They act as liaisons between customers and the GitLab ecosystem, collaborating with various teams. The role requires experience in customer advocacy, knowledge of Git and software development lifecycle, and continuous integration/continuous deployment.
Data Services Manager
Company: MissionWired
Location: USA
Posted Nov 16, 2025
MissionWired emphasizes its impactful work in fundraising for nonprofits and political campaigns, highlighting successful donations and commitment to social change. The company promotes diversity, equity, and inclusive practices while offering competitive benefits and remote work opportunities for a data services manager role.
Senior Product Manager - Journey Experience
Company: Apollo.io
Location: USA
Posted Nov 16, 2025
The role is for a Senior Product Manager to lead the Journey Experience group at Apollo, focusing on user onboarding, engagement, and growth through personalized automation, AI guidance, and lifecycle reengagement. The position involves defining vision and strategy, designing learning loops, scaling systems, and driving evidence-based impact. The ideal candidate should have 7+ years of B2B SaaS product management experience, lifecycle automation fluency, cross-team operation skills, usability-driven thinking, strategic storytelling, and customer-centric empathy.