Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Product Manager - Outage Management
Company: Kraken
Location: USA
Posted Dec 16, 2025
Kraken is seeking a Senior Product Manager to innovate outage management systems and enhance customer experiences in sustainable energy. The role involves shaping AI-powered solutions for utilities, collaborating across teams, and driving impactful outcomes. The company emphasizes work-life balance, equity, and a mission to transform global energy systems.
VP Product Platform
Company: Masabi
Location: Canada
Posted Dec 16, 2025
Masabi is revolutionizing fare payment systems globally with innovative platforms used in over 250 locations. The company seeks a VP Product Platform to scale their technology for enterprise-grade transit solutions, emphasizing innovation, commercial impact, and a collaborative culture focused on urban mobility and accessibility.
Sr. Manager, Sales - PubSec
Company: Twilio
Location: USA
Posted Dec 16, 2025
This role involves leading Twilio's public sector sales team to drive revenue and social impact, requiring strategic leadership and technical expertise. Compensation ranges from $155k to $216k based on location.
Litigated Claims Consultant | Public Entity
Company: Sedgwick
Location: USA
Posted Dec 16, 2025
Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and professional development. The job emphasizes a caring culture, work-life balance, and recognition as a top workplace. It highlights responsibilities in handling complex claims and collaborating with teams to achieve satisfactory resolutions.
Staff Software Engineer - Structure
Company: Webflow
Location: USA
Posted Dec 16, 2025
Webflow seeks a Staff Software Engineer to contribute to their innovative platform, offering equity, comprehensive benefits, and a remote-first culture focused on empowerment and inclusivity.
Sales Development Representative (Outbound)
Company: Hostaway
Location: UK
Posted Dec 16, 2025
Hostaway, a successful SaaS startup, seeks a remote Sales Development Representative in the UK. The role offers competitive pay, equity, and growth opportunities in a dynamic, remote-friendly environment.
Senior Machine Learning Engineer - AI Platform Enablement
Company: Canva
Location: Australia
Posted Dec 16, 2025
This job description highlights a flexible remote role at Canva with opportunities to work on AI innovation, collaborate with global teams, and contribute to impactful projects. The company emphasizes flexibility, equity, and a supportive work environment with benefits like parental leave and wellness allowances.
Corporate Marketing Events Analyst
Company: InvGate
Location: Argentina
Posted Dec 16, 2025
InvGate seeks a Corporate Marketing Events Analyst to support growth through event planning, stakeholder collaboration, and brand initiatives. The role involves coordinating global events, supporting sales/HR, and enhancing employer branding. Benefits include career development, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.
Senior PSIRT Security Engineer
Company: GitLab
Location: EMEA
Posted Dec 16, 2025
This job description outlines a role within GitLab's Product Security Incident Response Team (PSIRT), focusing on vulnerability analysis, collaboration with engineering teams, and managing coordinated vulnerability disclosure programs. It details responsibilities like vulnerability validation, remediation support, and security improvement initiatives, along with required skills in security research, programming, and communication.
Senior Product Designer
Company: Docplanner
Location: Poland
Posted Dec 16, 2025
Docplanner promotes a positive vision of healthcare innovation, emphasizing patient empowerment, global impact, and a supportive work culture. The job description highlights opportunities for skilled designers to contribute to impactful projects with competitive benefits and flexibility.
Solution Architect - Ecosystems
Company: GitLab
Location: Asia,Australia
Posted Dec 16, 2025
This job description outlines the role of an Ecosystem Solutions Architect at GitLab, focusing on guiding partners through technical activation, collaboration with cross-functional teams, and driving partner-led growth while maintaining expertise in GitLab technologies.
Analytics Project Manager
Company: Blackbaud
Location: India
Posted Dec 16, 2025
This text describes a Project Manager role at Blackbaud, outlining responsibilities such as project management, client care, and cross-functional collaboration. It highlights required experience, including Salesforce skills and a focus on customer satisfaction, while emphasizing the company's commitment to inclusive hiring practices and flexible work arrangements.