Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Channel Manager
Company: Yubico
Location: USA
Posted Dec 16, 2025
Yubico promotes secure login solutions globally, offering competitive benefits and a collaborative culture. They seek a Channel Manager to expand cybersecurity partnerships.
People Operations Associate
Company: Kraken
Location: UK,Canada,Portugal,Ireland,Cyprus
Posted Dec 16, 2025
Kraken promotes its mission to advance crypto adoption through a global, diverse team committed to innovation and financial inclusion. The company emphasizes its industry-leading security, education, and client support while offering remote job opportunities with a focus on HR operations and cultural values.
Customer Support Specialist
Company: HubSpot
Location: Colombia
Posted Dec 16, 2025
This job description outlines the role of a Customer Support Specialist at HubSpot, including responsibilities like resolving customer issues, collaborating with teams, and providing technical support. It highlights required skills such as fluency in English and Spanish, a growth mindset, and technical curiosity. The onboarding process is detailed, emphasizing training and development opportunities.
Senior Manager - Developer Advocacy
Company: GitLab
Location: Remote
Posted Dec 16, 2025
This role as Senior Manager Developer Advocacy at GitLab combines team leadership with technical advocacy, focusing on creating content, engaging communities, and shaping product strategy. The position emphasizes driving adoption through technical content, deepening community engagement, and influencing product direction with a global team.
Lead Software Engineer - ICHRA
Company: Gravie
Location: USA
Posted Dec 16, 2025
Gravie seeks a Lead Software Engineer to innovate healthcare solutions. The role involves leading engineering teams, mentoring, and improving CICD processes. The company offers competitive salaries, unique benefits, and a mission-driven environment.
Senior Product Manager
Company: MariaDB plc
Location: Bulgaria
Posted Dec 16, 2025
MariaDB is making a significant impact globally, powering applications used by billions. The role seeks a Product Manager to drive strategy for distributed databases and high-availability solutions, emphasizing technical expertise and community collaboration. The company values diversity and innovation while offering hybrid work arrangements.
Paid Search Manager
Company: Hostaway
Location: North America
Posted Dec 16, 2025
This job posting highlights Hostaway's growth opportunities, remote work flexibility, competitive compensation, equity options, and a dynamic work environment. The role offers significant impact in a fast-growing SaaS company with benefits like professional development and global team collaboration.
Senior Enterprise Account Executive - Health Plans
Company: H1
Location: Remote
Posted Dec 16, 2025
H1's mission is to provide equitable healthcare through data and AI, offering roles like Enterprise Account Executive with competitive compensation and a focus on diversity. The company emphasizes innovation and impactful work in healthcare.
Senior Contract Support Specialist
Company: Blue Water Thinking
Location: USA
Posted Dec 16, 2025
Blue Water Thinking emphasizes values like integrity and customer service, supporting federal clients with innovative solutions. They seek Senior Contract Support Specialists for acquisition roles, highlighting teamwork and mission-driven goals.
Senior Product Manager
Company: MariaDB plc
Location: Croatia
Posted Dec 16, 2025
MariaDB is making a significant global impact with its database solutions. The role of a Product Manager is crucial for driving innovation in distributed systems and high availability solutions, requiring technical expertise and collaboration with communities and partners.
Customer Success Manager
Company: Elicit
Location: USA
Posted Dec 16, 2025
Elicit is an AI research assistant with a mission to enhance reasoning and decision-making across multiple fields. The company has achieved strong product-market fit and seeks experienced professionals to drive enterprise growth. The role involves customer success, onboarding programs, and collaboration with sales teams. Benefits include competitive compensation, flexible work arrangements, and professional development opportunities.
Vice President Customer Support
Company: Vultr
Location: Remote
Posted Dec 16, 2025
Vultr is a leading cloud infrastructure company with global reach, offering scalable solutions and robust employee benefits.