Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Business Analyst - German speaking (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 16, 2025
This job description highlights a role at IBM Consulting involving collaboration with clients, technical expertise, and career growth opportunities. It emphasizes innovation, long-term relationships, and professional development, while outlining required skills and benefits like training and global project involvement.
Partner Manager - Automattic for Agencies
Company: Automattic Careers
Location: Australia
Posted Dec 15, 2025
This job description outlines a Partner Manager role at Automattic, focusing on driving growth through strategic partnerships with digital agencies. The position requires managing relationships, executing sales strategies, and collaborating across teams. It emphasizes skills in sales, analytics, and cross-functional collaboration, with competitive compensation and remote work flexibility.
Senior Software Developer - Marketing
Company: Jane App
Location: Canada
Posted Dec 15, 2025
This job posting highlights Jane's mission to simplify healthcare through technology, offering remote work flexibility, growth opportunities, and a collaborative culture. The role emphasizes impact on healthcare professionals' lives, with competitive compensation and a focus on innovation and inclusivity.
Lead Site Reliability Engineer
Company: Masabi
Location: Canada
Posted Dec 15, 2025
Masabi seeks a Lead Site Reliability Engineer to drive global infrastructure scalability, using AWS and cloud-native tools. The role emphasizes automation, reliability, and collaboration, with competitive benefits and a mission to simplify public transport.
Senior Backend Engineer - Intents API
Company: LI.FI
Location: EMEA
Posted Dec 15, 2025
LIFI is simplifying multichain DeFi for traditional institutions with a unified API for cross-chain liquidity. They seek a Senior Backend Engineer to build secure, high-throughput systems for their offchain coordination service, emphasizing security, performance, and trustless crosschain experiences. The company promotes a collaborative culture with benefits like remote work, equity, and global team offsites.
Staff Engineer - Site Reliability
Company: Zapier
Location: North America
Posted Dec 15, 2025
Zapier is hiring a Staff Site Reliability Engineer with expertise in observability and AI integration. The role emphasizes defining reliability strategies, mentoring teams, and fostering a culture of engineering excellence. The company promotes diversity, inclusion, and transparency in its hiring process while highlighting its commitment to automation and customer security.
Director of Education (EDU) Sales
Company: Guidebook
Location: USA
Posted Dec 15, 2025
Guidebook is a powerful event management platform used globally to create mobile apps for events, campuses, and training. The company emphasizes connecting people and values balance, togetherness, and fun. They seek a Director of Education Sales to drive revenue growth in higher education, offering competitive compensation, remote work flexibility, and a strong company culture.
Digital Security - Senior Managing Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 16, 2025
This job description outlines the role of a Digital Security Senior Managing Consultant focused on cloud security, identity and access management (IAM), and hybrid cloud transformations. The position requires expertise in cloud-native security, compliance standards, and delivering large-scale security solutions. Key responsibilities include consulting, leadership in solution delivery, and building trusted advisor relationships with clients.
Spark Cluster Admin
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
This job description highlights a senior role in Spark cluster administration with opportunities for growth and collaboration. The position emphasizes technical expertise in Apache Spark, OpenShift, and DevOps practices, along with career development through onboarding and continuous learning. IBM's focus on innovation and digital transformation is presented as a key driver for success.
Senior Data Engineer
Company: Zencore
Location: Latin America
Posted Dec 15, 2025
Zencore is a fast-growing company seeking experienced data engineers to help customers transition to Google Cloud. They emphasize collaboration, innovation, and offer competitive benefits in a remote environment.
Strategic Account Executive
Company: Synthesia
Location: USA
Posted Dec 15, 2025
Synthesia, an AI video platform, simplifies content creation and has achieved unicorn status. They seek experienced Strategic Account Executives to drive growth and expand their client base.
Application Consultant-EAI
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
This job description highlights a career in IBM Consulting focused on long-term client relationships, hybrid cloud and AI solutions, and collaborative innovation. The role involves software development using Agile methodologies, technical documentation, and problem-solving, with requirements emphasizing Dell Boomi integration expertise and cloud platform experience.