Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Technical Product Manager Cloud Pak for Business Automation
Company: IBM
Location: Austin, US
Posted Dec 15, 2025
This job description outlines a Lead Technical Product Manager role for IBM's Cloud Pak for Business Automation, emphasizing strategic leadership, cross-portfolio collaboration, and expertise in AI, DevOps, and product management. Key responsibilities include defining roadmaps, conducting competitive analysis, and fostering Agile teams. Required skills include product management experience, technical knowledge of modern architectures, and financial acumen.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description outlines an SAP Consultant role at IBM Consulting, emphasizing collaboration on innovative projects, skill development, and global customer success. Responsibilities include leading SAP solutions, integrating technologies, and working with cross-functional teams. Requirements highlight expertise in SAP integration and cloud platforms, with preferred qualifications in Agile methodologies and project management.
Business Transformation Consultant
Company: IBM
Location: Dublin, IE
Posted Dec 15, 2025
This job posting seeks a Business Change and Training Consultant to lead transformation initiatives, manage stakeholder engagement, and deliver training programs for a major client's digital transformation efforts. The role emphasizes change management, training strategy, and collaboration with cross-functional teams to ensure successful adoption of new systems.
ServiceNow Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers global client collaboration and innovation opportunities, focusing on hybrid cloud and AI solutions with a culture of growth and technical expertise.
Python Data Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers global career opportunities focusing on hybrid cloud and AI innovation, requiring technical expertise in data platforms and collaboration with clients for impactful solutions.
Business Transformation Consultant - Commerce Transformation
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Consultant role at IBM Consulting focused on customer and commerce transformation, emphasizing strategic programs, digital innovation, and cross-functional collaboration. It highlights responsibilities like designing customer journeys, assessing platform maturity, and delivering scalable solutions while requiring expertise in commerce platforms and agile methodologies.
Data Engineer
Company: IBM
Location: Heredia, CR
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and professional growth opportunities. The role requires data engineering expertise and involves working with advanced technologies to deliver impactful results.
Data Engineer-Data Integration
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a Data Engineer role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and career growth opportunities. Responsibilities include ETL support, problem-solving, and data governance, with qualifications focusing on technical expertise and cloud platforms.
Package Consultant - SuccessFactors Core HR
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers roles focused on client collaboration, innovation in hybrid cloud and AI, and career growth through technical expertise and strategic problem-solving.
Collections Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a job role for an Accounts Receivable Collections Specialist, outlining responsibilities such as handling customer transactions, credit management, and dispute resolution. It emphasizes technical skills, teamwork, and meeting business metrics while balancing routine tasks with opportunities to solve complex problems. The role requires experience in finance, ERP systems, and customer relationship management.
WR - C2M Functional Consultant
Company: IBM
Location: Dallas, US
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on collaborative client work, hybrid cloud and AI innovation, and system design expertise. It outlines responsibilities like requirements gathering, gap analysis, and technical configuration while emphasizing strategic partnerships and impactful change.
Internship: Developer Java & Web
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This text promotes an internship at IBM Consulting, highlighting opportunities for career growth, technical expertise, and professional development through collaborative projects and mentorship programs.