Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Manager - Support Engineering
Company: GitLab
Location: North America,Latin America
Posted Dec 14, 2025
This role involves leading a Support Engineering team, improving customer support processes, and fostering team growth. The position offers competitive salaries and opportunities for technical development.
Senior Full Stack Developer
Company: Guidehouse
Location: USA
Posted Dec 14, 2025
This job posting seeks a FullStack Developer with expertise in cloud technologies and Agile practices for a role involving modernization projects and AWS cloud solutions. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive work environment.
Account Executive - Large Enterprise
Company: Zapier
Location: North America
Posted Dec 14, 2025
Zapier is seeking a Large Enterprise Account Executive to drive strategic adoption of automation and AI solutions for large organizations. The role involves collaborating with executives and technical teams, navigating complex sales cycles, and contributing to product strategy. The company emphasizes a remote work culture, diversity, and growth opportunities while promoting responsible AI use.
Lead Full-Stack Developer (NextJS/Expo)
Company: Talent Hackers
Location: Latin America
Posted Dec 14, 2025
This job description outlines a Lead FullStack Developer role requiring proactive leadership, technical expertise in NextJS/Expo, and experience with AWS. It emphasizes mentoring, client collaboration, and delivering scalable solutions while highlighting cultural fit values like organization and communication.
Customer Success Director (Technology Vertical)
Company: First Advantage
Location: USA
Posted Dec 14, 2025
This job posting highlights a Customer Success Director role at First Advantage, emphasizing strategic account management, revenue growth, and collaboration with global clients. The position offers remote work flexibility, competitive compensation, and comprehensive benefits, positioning it as a rewarding career opportunity within a forward-thinking company committed to innovation and employee growth.
Staff AI Innovation Engineer - Employee Experience
Company: Airbnb
Location: USA
Posted Dec 14, 2025
This role involves developing AI-powered solutions for employee experience, collaborating with cross-functional teams, and creating innovative tools to enhance workflows and data-driven decisions.
Data Analyst
Company: Form Health
Location: USA
Posted Dec 14, 2025
Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek a Data Analyst to drive data-driven decisions across product development and operations, with a focus on improving healthcare outcomes. The role includes building dashboards, collaborating with cross-functional teams, and working remotely. The company emphasizes patient-centric care, innovation, and a diverse, inclusive workplace with competitive benefits.
Customer Success Architect
Company: GitLab
Location: Japan
Posted Dec 14, 2025
This job description outlines the role of a Customer Success Architect at GitLab, emphasizing alignment with customer goals, technical enablement, and long-term relationship building. The position requires expertise in DevSecOps practices, strong communication skills, and collaboration across teams to drive product adoption and customer satisfaction.
Personal Injury Protection (PIP) Adjuster
Company: Reserv
Location: USA
Posted Dec 14, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking detail-oriented professionals for a PIP Resolution Specialist role with competitive benefits and flexible work arrangements. The position emphasizes innovation, customer service, and collaboration while offering opportunities for growth and professional development.
Director of Product - Develop
Company: Webflow
Location: USA
Posted Dec 14, 2025
Webflow is seeking a Director of Product to lead their Develop pillar, focusing on AI-powered tools and developer experiences. The role involves shaping strategy, collaborating with engineering, and driving innovation while offering competitive compensation and benefits.
Social Media Manager
Company: Gratitude Driven LLC
Location: Anywhere
Posted Dec 13, 2025
This job description seeks a Social Media Manager to build a creator brand focused on mindset and productivity content. The role involves strategy development, content creation, analytics, and community engagement across platforms like TikTok, Instagram, and YouTube. The employer emphasizes growth potential, flexibility, and collaboration while valuing creativity, punctuality, and detail-oriented work.
Software Development Engineer II - API
Company: Mapbox
Location: USA
Posted Dec 14, 2025
Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The company seeks innovative Software Development Engineers to join their teams, emphasizing collaboration, technical excellence, and diverse growth opportunities.