Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Brand Designer
Company: Webflow
Location: Argentina
Posted Dec 12, 2025
Webflow is seeking a Senior Brand Designer to shape and scale their brand across campaigns, events, and experiences. The role emphasizes brand design excellence, collaboration with cross-functional teams, and creating scalable visual systems. The company highlights innovation, creativity, and benefits like equity, flexible work, and comprehensive health coverage.
Customer Support Specialist
Company: Clear Capital | CubiCasa
Location: USA
Posted Dec 12, 2025
This job posting highlights a Customer Support Specialist role at Clear Capital, emphasizing opportunities to improve customer experiences, build relationships, and contribute to real estate analytics. The position offers competitive compensation, comprehensive benefits, career development resources, and a mission-driven environment focused on excellence and community impact.
Director of Performance Marketing
Company: MrBeast
Location: USA
Posted Dec 12, 2025
This job description outlines a leadership role in performance marketing with focus on growth strategy, media management, and cross-functional collaboration. The position requires expertise in paid media, analytics, and agency management, with success measured by scalable campaigns, efficient budget optimization, and revenue growth. Qualifications emphasize experience in ecommerce, data-driven decision making, and team alignment.
Director, Medical Science Liaison (MSL) Team Lead – Women’s Health, US
Company: Viatris
Location: USA
Posted Dec 12, 2025
Viatris seeks a Medical Science Liaison Team Lead to drive innovation and patient health through nonpromotional education, with competitive compensation and inclusive opportunities.
Director - Quality Engineering
Company: Magnet Forensics
Location: USA
Posted Dec 12, 2025
Magnet Forensics promotes itself as a global leader in digital forensics with innovative solutions for digital investigations. The job posting highlights opportunities for a Director of Quality Engineering, emphasizing strategic leadership, automation, and quality culture. The company emphasizes competitive compensation, diversity, and a mission-driven culture.
New Business Account Executive
Company: GitLab
Location: France
Posted Dec 12, 2025
This role involves driving net-new customer acquisition and expanding GitLab's market presence through strategic sales efforts, requiring expertise in B2B SaaS sales and collaboration with cross-functional teams.
E-commerce Product Manager
Company: MrBeast
Location: USA
Posted Dec 12, 2025
The Ecommerce Product Manager role focuses on optimizing Shopify storefronts, enhancing conversion rates, and ensuring brand consistency through cross-functional collaboration and data-driven strategies.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: Sweden
Posted Dec 12, 2025
This job description outlines a remote position in Sweden for a Platform InfraSec role focusing on security automation and tools. The role emphasizes collaboration, growth opportunities, and technical expertise in areas like CSP, Kubernetes, and Terraform. The company highlights shared ownership through RSUs and a supportive team environment.
Staff Backend Product Software Engineer, Multi-Product Experience
Company: Dropbox
Location: USA
Posted Dec 12, 2025
This job description highlights a Staff Engineer role at Dropbox with opportunities for technical leadership, cross-functional collaboration, and impactful system design. The position emphasizes innovation in product integration and offers competitive compensation across different US zones.
Software Engineer - Community Support Engineering (AI Products)
Company: Airbnb
Location: China
Posted Dec 12, 2025
This job posting highlights a Software Engineer role at Airbnb, focusing on enhancing customer experiences through innovative solutions. The position offers opportunities to work with diverse teams and contribute to scalable systems, emphasizing inclusion and growth.
Staff Backend Product Software Engineer, Multi-Product Experience
Company: Dropbox
Location: Canada
Posted Dec 12, 2025
This job description outlines a Staff Engineer role at Dropbox focused on designing systems for multi-product experiences. The position requires 12+ years of experience in large-scale systems and collaboration across teams. Responsibilities include architecture, technical strategy, and mentoring, while oncall rotations and compensation details are also mentioned.
Data Architect
Company: Magnet Forensics
Location: USA
Posted Dec 12, 2025
Magnet Forensics promotes itself as a global leader in digital forensics with innovative solutions for crime fighting and national security. The job posting for a Data Architect emphasizes strategic leadership, technical expertise, and collaboration across platforms. The company highlights competitive compensation, inclusive values, and opportunities for growth while maintaining a strong commitment to diversity and operational excellence.