Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Principal Product Manager - Search
Company: Mapbox
Location: USA
Posted Dec 12, 2025
Mapbox is a leading location platform offering tools for businesses and developers. They seek a Principal Product Manager to drive innovation in geospatial solutions, emphasizing collaboration and customer success.
Strategic Programs Director
Company: ConnectWise
Location: USA
Posted Dec 12, 2025
The Director of Strategic Programs role involves strategic alignment, operational governance, program leadership, and executive partnership. Key responsibilities include driving strategic priorities, managing cross-functional initiatives, and enabling data-driven decisions through governance frameworks and reporting.
Personal Injury Protection (PIP) Adjuster
Company: Reserv
Location: USA
Posted Dec 12, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a detail-oriented Personal Injury Protection Resolution Specialist. The role involves investigating claims, collaborating with teams, and improving processes while emphasizing growth, empathy, and tech-driven solutions. The company offers competitive benefits, remote work flexibility, and a focus on innovation, diversity, and reducing administrative burdens for adjusters.
Customer Support Manager
Company: Maven
Location: USA
Posted Dec 12, 2025
Maven is transforming postgraduate education with expert-led courses and high engagement rates, seeking a support manager to scale operations as they grow rapidly. The role offers ownership of customer operations, collaboration with key stakeholders, and opportunities to shape the company's future.
Account Executive - Government & Healthcare
Company: Canva
Location: UK
Posted Dec 12, 2025
This job description highlights a senior sales role at Canva focused on expanding enterprise solutions for UK government agencies. The position offers opportunities to work on impactful projects with a supportive team, along with benefits like equity packages, flexible leave, and a collaborative work environment.
Program Manager
Company: ReflexAI
Location: USA
Posted Dec 12, 2025
ReflexAI seeks a Program Manager to lead a global social impact initiative, offering competitive compensation, remote flexibility, and opportunities to drive innovation in AI-driven solutions. The role emphasizes cross-functional collaboration, strategic leadership, and alignment with core values of impact and inclusion.
Senior Agile Scrum Master
Company: Blackbaud
Location: India
Posted Dec 12, 2025
This job description outlines a Scrum Master role focused on agile project management and SAFe practices. The position emphasizes collaboration, continuous improvement, and delivering high-quality solutions. It highlights a supportive agile environment, flexible work arrangements, and opportunities for professional growth.
Talent Acquisition Partner - Technology
Company: Canva
Location: Australia
Posted Dec 12, 2025
This job description highlights a recruitment role focused on managing technology hiring processes, delivering exceptional candidate experiences, and building diverse talent pipelines. The position emphasizes working with Canva's Technology Talent Acquisition Team to shape inclusive hiring practices while offering opportunities to contribute to innovative projects and a supportive workplace culture.
Compliance & Legal Officer
Company: Gcore
Location: Poland,Lithuania,Cyprus
Posted Dec 12, 2025
Gcore seeks a Compliance and Legal Officer to manage regulatory compliance, data protection, and legal operations. The role involves working with global partners and ensuring adherence to EU, US, and UK regulations. Benefits include flexible work and global opportunities.
Vice President of Sales
Company: Alopex Powered by ShiFox
Location: USA
Posted Dec 12, 2025
This job posting highlights a leadership opportunity in a growing remote care management organization with competitive compensation, flexibility, and impactful roles. The position offers remote work flexibility, collaborative culture, and direct influence on company growth, attracting candidates with strong sales and leadership experience.
Senior Product Researcher / Senior UX Researcher
Company: ApprovalMax Limited
Location: Serbia
Posted Dec 12, 2025
ApprovalMax is growing with a £10 million investment, expanding its Money Out automation capabilities and seeking product research professionals. The company emphasizes automation, compliance, and scaling while offering competitive benefits and remote work flexibility.
SMB Customer Success Manager
Company: Newsela
Location: USA
Posted Dec 12, 2025
The role offers impactful work in education with opportunities for growth, data-driven strategies, and competitive compensation. Benefits include remote work, professional development, and a supportive environment.