Cutting-Edge Technologies Jobs in USA
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Staff Software Engineer
Company: Memora Health
Location: USA
Posted Apr 26, 2024
<p><span style=fontweight>Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible actionable and alwayson Our team is rapidly growing as we expand our programs to reach more health systems and patients and we are excited to bring on a Staff Software Engineer<span><p> <p><span style=fontweight>In this role you will have the critical responsibility of driving the enhancement and evolution of major product components that support and scale all product development efforts at Memora The ideal candidate will be able to collaborate with Memoras Product Management and Architecture teams to formulate and evolve technology roadmap that support Memoras business goals evangelize and drive internal alignment and guide scrum teams to execute and deliver Additionally this role will work closely with crossfunctional teams to understand customer pain points and identify prioritize and implement maintainable solutions Ideal candidates will be driven not only by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare looking to make a significant impact on healthcare delivery Were looking for someone with exceptional curiosity and enthusiasm for solving hard problems<span><p> <p><span style=fontweight> <span><strong>Primary Responsibilities<strong><p> <ul style=> <li style=><span style=fontweight>Work closely with engineering teams to tackle a wide variety of technical challenges in building efficient and scalable software delivering quality features and a great customer experience<span><li> <li style=><span style=fontweight>Lead the design development deployment and iterations of complex features collaborating with engineers Product Managers UX designers and leadership<span><li> <li style=><span style=fontweight>Enhance and evolve Memoras product architecture<span><li> <li style=><span style=fontweight>Work closely with crossfunctional teams to understand customer pain points and identify prioritize and implement maintainable solutions<span><li> <li style=><span style=fontweight>Promote product development best practices supportability and code quality both through leading by example and through mentoring other software engineers<span><li> <li style=><span style=fontweight>Keep current with emerging industry trends and technology to inform leadership and the Product Team<span><li> <ul> <p><strong>Qualifications Required<strong><p> <ul style=> <li style=>7+ years experience in shipping enterprisegrade software products<li> <li style=>Experience leading complex projects from start to finish and across multiple release cycles including conceptualization product integration deployment monitoring and upgrade<li> <li style=>Ability to write readable testable and supportable code in JavaScript TypeScript Nodejs Express or Python Flask Django or FastAPI<li> <li style=>Inclination toward testdriven development and test automation<li> <li style=>Ability to collaborate with Product Management to clarify requirements scope work and drive product deliverables<li> <li style=>Excels in mentoring junior engineers<li> <li style=>Advanced understanding of DevOps practices and technologies Docker Kubernetes CI CD release management<li> <li style=>Experience with security tooling in SDLC and Security by Design principles<li> <li style=>Experience with observability and APM tooling Sumo Logic Splunk Sentry New Relic Datadog etc<li> <li style=>BS MS or PhD in Computer Science or other quantitative fields or related work experience<li> <ul> <p><strong>Qualifications Bonus<strong><p> <ul style=> <li style=>Experience with event driven architecturetechnologies RabbitMQ Kafka BullMQ etc<li> <li style=>Experience with Nodejs build systems rush nx vite etc<li> <li style=>Experience with Mirth Connect integration framework<li> <li style=>Experience in health tech<li> <li style=>Experience working at a startup<li> <ul> <p> <p> <p>This position offers remote flexibility allowing employees to work from home in any of the following hubs <em>Seattle WA Bay Area CA New York City NY and Chicago IL <em><p> <p><strong>What You Get<strong><p> <ul style=> <li style=><span style=fontweight>An opportunity to work on a rapidly scaling care delivery platform engaging thousands of patients and care team members and growing 23x annually<span><li> <li style=><span style=fontweight>Enter a highly collaborative environment and work on the fun challenges of scaling a highgrowth startup<span><li> <li style=><span style=fontweight>Work alongside worldclass clinical operational and technical teams to build and scale Memora<span><li> <li style=><span style=fontweight>Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams<span><li> <li style=><span style=fontweight>Improve the way care is delivered for hundreds of thousands of patients<span><li> <li style=><span style=fontweight>Gain deep expertise about healthcare transformation and direct customer exposure with the countrys most innovative health systems and plans<span><li> <li style=><span style=fontweight>Ownership over your success and the ability to significantly impact the growth of our company<span><li> <li style=><span style=fontweight>Competitive salary and equity compensation with benefits including health dental and vision coverage flexible work hours paid maternitypaternity leave biannual retreats Macbook and a 401k plan<span><li> <ul> <p> <p><div class=contentpaytransparency><div class=payinput><div class=description><span style=fontweight>Memora is committed to the principle of pay equity and regularly assesses compensation across our US work locations resulting in a standard pay range typically updated each year The applicable base pay will depend on various factors such as complexity and responsibility of role job duties and responsibilities and relevant experience and skills Certain roles have the opportunity to participate in revenue or utilizationbased sales incentives depending on the terms of the compensation plan and the employees role <span><div><div class=title>Remote US Pay Range<div><div class=payrange><span>$180000<span><span class=divider><span><span>$220000 USD<span><div><div><div><div class=contentconclusion><p><strong>About Memora Health<strong><p> <p>Memora Health the leading intelligent care enablement platform helps clinicians focus on topoflicense practice while proactively engaging patients along complex care journeys Memora partners with leading health systems health plans and digital health companies to transform the care delivery process for care teams and patients Our platform digitizes and automates hightouch clinical workflows supercharging care teams by intelligently triaging patientreported concerns and data to appropriate care team members and providing patients with proactive twoway communication and support Memora Health is headquartered in San Francisco CA with clients and team members across the country and is backed by Andreessen Horowitz Transformation Capital General Catalyst AlleyCorp Frist Cressey Ventures Martin Ventures Kevin Durant and Rich Kleimans Thirty Five Ventures Sachin Jain and several other strategic healthcare groups<p> <p> <p> <p> <p> <p><em><span style=fontweight>Applicants must be currently authorized to work in the United States on a fulltime basis Memora Health participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US<span><em><p><div><img src=httpsremotivecomjobtrack1908994blankgifsource=publicapi alt=>
Technical Product Manager
Company: PayNearMe
Location: USA
Posted Apr 26, 2024
<br><br><div class=h3>Company Description<div><p>PayNearMe develops awardwinning technology to facilitate the endtoend customer payment experience making it easy for businesses to manage and accept payments The company enables more ways to pay by offering all major payment types and channels in a single platform PayNearMe is the technology company thats changing how payments are made<p><p>We are a diverse and collaborative company that loves to delight its customers clients consumers etc with simple useful and practical productservice offerings PayNearMe has over 200 employees closed a $45M Series D round in June 2023 and is processing over $1B in payments monthly Were headquartered in Silicon Valley with our employees distributed all across the US Help us reimagine payments<p><p>Were looking to add a dynamic Senior Product Manager to our PayNearMe team reporting to the Senior Director of Product Management Help us reimagine payments<p><p><strong>Role Overview<strong><p><p>The Technical Product Manager Payment Solutions will play a critical role in shaping the future of our payment platforms focusing on executing our product strategy through the integrations and management across our payment systems This role demands a profound understanding of the payments ecosystem particularly in bill payment processes and technologies with a specialized emphasis on settlement reconciliation and money movement The ideal candidate will possess a unique blend of technical expertise payments experience and product management skills to drive the development and optimization of our payment solutions<p><br><br><div class=h3>Job Description<div><ul style=><li style=>Drive the strategy and development for money movement solutions with a focus on backend settlement and reconciliation solutions emphasizing robust and scalable architectures<li><li style=>Lead the endtoend management of backend technical processes including design implementation and documentation<li><li style=>Act as a subject matter expert SME for all technical aspects of payment channels focusing on services APIbased integrations and other technologies used to optimize money flow across systems<li><li style=>Collaborate with engineering teams to deliver detailed technical product requirements owning the backlog and ensure must have features are released to support the business<li><li style=>Work closely with crossfunctional teams to develop product enhancements that meet both business goals and customer needs with a keen focus accounting scalability<li><li style=>Partner with internal stakeholders to understand the teams needs and then translate the requirements into technical requirements for engineering teams<li><li style=>Define and analyze KPIs specific to performance reliability and usage to inform strategic decisions and product improvements<li><li style=>Engage with external developers customers and partners to gather feedback and requirements that influence the development roadmap<li><li style=>Ensure the creation of toptier documentation and developer portals that facilitate easy integration and foster a vibrant developer community<li><ul><br><br><div class=h3>Qualifications<div><ul style=><li style=>Minimum of 5 years of experience in technical product management with a significant focus on services API and other technical systems<li><li style=>Deep knowledge of payment processing mechanisms eg PayPalVenmo ACH CashRetailers network and card processing and the technical challenges associated with their integrations<li><li style=>Strong technical analytical and problemsolving skills with demonstrated ability to leverage data in making informed product decisions<li><li style=>Exceptional communication and leadership capabilities with experience guiding development teams and managing crossfunctional stakeholder relationships<li><li style=>Must be detailoriented with a commitment to highquality product documentation and the enhancement of the developer experience<li><li style=>Agile practitioner with working knowledge of JIRA and Confluence<li><ul><br><br><div class=h3>Additional Information<div><p><strong>Benefits<strong><p><ul style=><li style=>Base salary per year paid semimonthly<li><li style=>Fast paced and professional work culture<li><li style=>Stock options with standard startup vesting 1 year cliff 4 years total<li><li style=>$50 monthly communication expense stipend to go towards your phoneinternet bill<li><li style=>$250 stipend to enhance your WFH setup<li><li style=>Reimbursement for peripheral equipment monitor up to $400 keyboard and mouse up to $200<li><li style=>Premium medical benefits including vision and dental 100 coverage for employees<li><li style=>Companysponsored life and disability insurance<li><li style=>Paid parental bonding leave<li><li style=>Paid sick leave jury duty bereavement<li><li style=>401k plan<li><li style=>Flexible Time Off our team members typically take off ~34 weeks per year<li><li style=>Volunteer Time Off<li><li style=>13 scheduled holidays<li><li style=>2x year inperson team meetups 23 days company paid<li><ul><p><strong>Salary Range <strong>$160000190000<p><p><br> PayNearMe strives to create a workplace where all employees thrive Our <a href=httpshomepaynearmecomaboutcareers rel=nofollow>core values<a> represent who we are today and we take pride in the way we work with each other as well as with our stakeholders<p><p>Were in this <strong>together <strong>to <strong>do the right thing<strong> We deliver <strong>real results <strong>we are proud of while remaining <strong>respectful<strong> <strong>transparent<strong> and <strong>flexible<strong><p><p><em>PayNearMe is an equal opportunity employer We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn enhances our products and services for the communities we serve Applicants who represent all backgrounds are strongly encouraged to apply<em><p><p><p><p>Candidate information will be treated in accordance with our job applicant privacy notice found at <a href=httpshomepaynearmecomccpaprivacynoticejobsemployees rel=nofollow>httpshomepaynearmecomccpaprivacynoticejobsemployees<a><p><p><strong>Assistance for Disabled Applicants<strong><p><p>Alternative formats of this Notice are available to individuals with a disability Please let us know if you need assistance<p><p>All your information will be kept confidential according to EEO guidelines<p><img src=httpsremotivecomjobtrack1907804blankgifsource=publicapi alt=>
Senior Field Marketing Manager
Company: Gomotive
Location: USA
Posted Apr 26, 2024
<div class=contentintro><p><strong>Who we are<strong><p> <p>Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks<p> <p>Motive serves more than 120000 customers from Fortune 500 enterprises to small businesses across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector<p> <p>Visit <a href=22httpgomotivecom22 rel=nofollow>gomotivecom<a> to learn more<p><div><div> <div class=h3><strong>About the Role<strong><div> <div> <p>Motive is looking for a Senior Field Marketing Manager to help create and execute our regional field marketing programs and events for our Enterprise Sales Org This person must have a passion for fostering field initiatives possess a strong marketing sensibility and be an adept communicator This position requires collaboration with the crossfunctional team that includes sales product marketing public relations and global marketing<p> <div class=h3><strong>What Youll Do<strong><div> <ul style=> <li style=>Create and execute targeted regional marketing plans and campaigns to bring together corporate programs and regional opportunities including but not limited to field events executive programs tradeshows industry associations partner programs and telemarketing<li> <li style=>Provide support through sales tools training and market expertise to the sales force to ensure their ability to consultatively sell our software solutions<li> <li style=>Build and maintain ongoing communications with the regional sales VPs and directors field marketing peers account executives and inside sales<li> <li style=>Help drive demand creation and lead generation activities to develop qualified sales leads and create brand awareness with in the regions<li> <li style=>Forecast measure and analyze impact of programs on sales cycles produce and utilize reports and dashboards to demonstrate campaign progress and region success<li> <li style=>Assist sales in developing regional and campaign specific target lists through the CRM database<li> <li style=>Communicate with sales in order to gain buyin understanding and participation in marketing programs<li> <li style=>Manage the marketing budget for the region<li> <ul> <div class=h3><strong>What Were Looking For<strong><div> <ul style=> <li style=>Bachelors degree in Marketing or related field is required<li> <li style=>Must be willing to travel between 2530<li> <li style=>A minimum of 4+ years of experience in high technology B2B enterprise software field marketing required SaaSondemand software experience highly desired<li> <li style=>Proven marketing success in the creation and execution of effective demand generation marketing campaigns<li> <li style=>Experience working in complex buyingselling processes involving multiple decisionmakers for software and services purchases<li> <li style=>Experience with sales operations reporting marketing amp campaign dashboards and KPIs<li> <li style=>Proficient in MS Office applications including Word PowerPoint and Excel<li> <li style=>CRM <a class=clink href=22httpsalesforcecom22 rel=nofollow target=blank>Salesforcecom<a> and Marketing Automation experience required<li> <li style=>Excellent project management and organizational skills<li> <li style=>Must possess excellent written verbal and visual communication skills<li> <li style=>Working in or with a high technology sales department with an understanding of sales cycles and large deal complexity<li> <li style=>Strong ability to influence others and work collaboratively with other departments<li> <li style=>Ability to manage large detailed project to tight timelines Responds under pressures of time and uncertainty<li> <li style=>Strong interpersonal skills and ability to earn trust and respect from management<li> <li style=>Outstanding presentationcommunication skills<li> <li style=>Demonstrated ability to take initiative lead by example and achieve extraordinary results<li> <li style=>High energy selfdirected team player<li> <ul> <p> <p><div class=contentpaytransparency><div class=payinput><div class=description><em><span style=fontweight><strong>Pay Transparency<strong><br>Your compensation may be based on several factors including education work experience and certifications For certain roles total compensation may include restricted stock units Motive offers benefits including health pharmacy optical and dental care benefits paid time off sick time off short term and long term disability coverage life insurance as well as 401k contribution all benefits are subject to eligibility requirements Learn more about our benefits by visiting<span><em><a href=22httpswwwcomparablycomcompaniesmotiveperksandbenefits22 rel=nofollow><em><span style=fontweight> <span><em><em><span style=fontweight>Motive Perks amp Benefits<span><em><a><div><div class=title>The base compensation range for this role is<div><div class=payrange><span>$98000<span><span class=divider><span><span>$151000 USD<span><div><div><div><div class=contentconclusion><p><em>Creating a diverse and inclusive workplace is one of Motives core values We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives <em><p> <p><em>Please review our Candidate Privacy Notice <a class=ProsemirrorEditorlink href=22httpsdrivegooglecomfiled1jXrQjmRxWBTx5Zkpv3YHRYe4gU6eB7jpviewusp=sharing22 rel=nofollow target=blank>here<a><em><p> <p><em><span id=m8012333603671085849gmaildocsinternalguid8821a3567fff42cb93dfe4c910033371>The applicant must be authorized to receive and access those commodities and technologies controlled under US Export Administration Regulations <span>It is Motives policy to require that employees be authorized to receive access to Motive products and technology <em><p> <p><span style=color>LIRemote<span><p><div><img src=httpsremotivecomjobtrack1908846blankgifsource=publicapi alt=>
Manager, Marketing Technology - AI
Company: HubSpot
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> POS24188 <strong> <p> <p> HubSpots mission is to help millions of organizations grow better Our marketing team plays a critical role in accomplishing this mission by attracting engaging and delighting our customers at every step of their journey <p> <p> We believe that AI will play a critical role in helping us accomplish our mission In particular we believe <p> <ul> <li> <p> AI benefits SMBs more than Enterprises <p> <li> <li> <p> AI drives effectiveness more then efficiency <p> <li> <li> <p> AI helps buyers more than sellers <p> <li> <ul> <p> And were looking for people with a passion for AI who want to make that a reality Were seeking someone to fill a leadership role on our Marketing Technology team to manage the strategic development and implementation of AI solutions This role will be highly crossfunctional both coaching a team of specialists working with executive leadership on our AI strategy and partnering with teams across the business to realize the vision <p> <h3> <strong> Responsibilities <strong> <h3> <p> Responsibilities for this role will entail <p> <ul> <li> <p> Manage a team of four to six AI Experience Engineers working to incorporate AI into different aspects of HubSpots Marketing strategy <p> <li> <li> <p> Be responsible for thinking through and planning AI projects This will cross many different tools and departments both within and external to Marketing <p> <li> <li> <p> Intake and prioritize ideas from across the business to identify the most potentially impactful solutions These will include infrastructure for Marketers to take advantage of as well as customerfacing programs <p> <li> <li> <p> Use knowledge of web services APIs AI tools automation tools and some light coding to coach and train a team that can effectively insert AI into different aspects of our customer journey <p> <li> <ul> <ul> <li> <p> Work with senior leadership to ideate capture trends and insights and report on progress Manage executive communications about the advancements the program makes <p> <li> <ul> <h3> <strong> Skills <strong> <h3> <p> We value having a diverse skill set in our Analysts and are constantly on the lookout for people from new and exciting backgrounds Some specific things we look for are people who <p> <ul> <li> <p> Have experience in a people management role <p> <li> <li> <p> Have experience in automation tools eg HubSpot Workflows Workato Zapier other iPaaS tools and CRMs eg CRM layout data transfer etc <p> <li> <li> <p> Have experience with web services and APIs <p> <li> <li> <p> Have light coding experience no formal developer training required but this role will be required to create code snippets to transact against APIs <p> <li> <li> <p> Have interest and experience in AI tooling such as LLMs vector databases and transformers <p> <li> <li> <p> Strong project management and communication skills You must be able to effectively communicate technical topics and areas of progressblockage to both functional and technical audiences switching between context and modes of communication as appropriate Is able to keep contributors on task <p> <li> <li> <p> Have a growth mindset a love for learning figuring out how things work and evolving what exists today and a passion for AI that drives them to stay on the cutting edge of thought leadership in the space <p> <li> <li> <p> Are detailedoriented and take pride in thorough testing and documentation Demonstrate a logical and scalable solutioning mindset <p> <li> <li> <p> Are a great collaborator able to manage relationships with many stakeholders across the business <p> <li> <ul> <p> <strong> Cash compensation range <strong> 120000180000 USD Annually <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1C1TGMkG5mos30bkgmNIapsSzrlCOWFviewusp=sharing rel=noopener noreferrer nofollow target=blank> This resource <a> will help guide how we recommend thinking about the range you see Learn more about HubSpots <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersblogcompensationphilosophy rel=noopener noreferrer nofollow target=blank> compensation philosophy <a> from Katie Burke HubSpots Chief People Officer The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units RSUs Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons We know that benefits are also an important piece of your total compensation package To learn more about whats included in total compensation check out some of the <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersbenefits rel=noopener noreferrer nofollow target=blank> benefits and perks HubSpot offers <a> to help employees grow better At HubSpot fair compensation practices isnt just about checking off the box for legal compliance Its about living out our value of transparency with our employees candidates and community <p><p>
Staff Software Engineer, Client Experience - Integrations Lead
Company: Two Chairs
Location: USA
Posted Apr 26, 2024
<p><em>At Two Chairs were building a world where everyone has access to exceptional mental health care Weve brought together a remarkable team at the intersection of clinical care design and technology to change the way people find therapists who can help them Were united by our personal experiences with the mental health care system and a desire to build a better one for everyone With that were excited and honored to have been recognized as a<em><a href=22httpswwwgreatplacetoworkcomcertifiedcompany7078655~text=Company Culture at Two Chairsamptext=8825 of employees at Twoa typical US2Dbased company22 rel=nofollow><em> <em><em>2024 Great Place to Work<em><a><em> and one of the 2023 Bay Area Best Places to Work<em><p> <p><em>Diversity equity and inclusion are the principles guiding how we build our business and teams We encourage interested candidates from diverse backgrounds to apply even if they dont think they meet every expectation of the role<em><em><br><br><em><p> <p><strong>Our Perks and Benefits<strong><p> <p>To support you at work we offer some fantastic perks and benefits that reflect our mission of selfcare and support including<p> <ul style=> <li style=>Equity in a highgrowth startup <li> <li style=>PTO program including a Winter Office Closing Christmas Day Observed through New Years Day<li> <li style=>Comprehensive medical dental and vision coverage<li> <li style=>Onetime $200 Work from Home reimbursement <li> <li style=>Annual $500 professional development stipend to support your professional development<li> <li style=>Annual $500 subsidized company contribution to your healthcare FSA<li> <li style=>Annual $500 wellness stipend to encourage and support a wellrounded and healthy lifestyle<li> <li style=>Paid parental leave<li> <ul> <p><br><strong><em>About the role<em><strong><p> <p>As a Staff Software Engineer on the Client Experience team you play a pivotal role in advancing our mission to deliver unparalleled mental health care accessible to all Joining forces with a dynamic team of skilled engineers your contributions will span the entire spectrum of Two Chairs applicationsfrom conception and design to maintenance and enhancement Your expertise will be pivotal in developing crucial features that underpin our business operations<p> <p>In this multifaceted role youll engage in crossfunctional collaboration with key stakeholders including Product Care Coordination RCM marketing and operations The impact of your work extends far beyond coding it actively shapes the trajectory of Two Chairs and holds the potential to revolutionize fundamental aspects of the mental health landscape Seize the opportunity to make a significant mark on the future of Two Chairs and contribute to transformative changes in mental health care<p> <p> <p> <p><strong>Youll be responsible for <strong>ensuring Two Chairs code is delivered accurately and efficiently<br><br><strong><em>Core Areas of Responsibility<em><strong><p> <ul style=> <li style=>Being a key player in building highperformance secure scalable and delightful client and internal user facing applications<li> <li style=>Building and integrating new architecture frameworks technologies and everything that makes for great software<li> <li style=>Collaborating with teammates across the stack to enhance and optimize our current systems with new features and increased stability<li> <li style=>Collaborating with our various stakeholders understanding their workflows and translating their needs into seamless applications<li> <li style=>Understanding our clients journey through care and building software that enables a bestinclass therapeutic experience<li> <li style=>Build innovative products to fundamentally transform the mental health space by combining the best of humans and technology<li> <li style=>Planning implementing and maintaining integrations with thirdparty providers in the RCM and marketing<li> <ul> <p> <p> <p><strong><em>Impact and Success Indicators <em><strong><p> <p><strong>Where youll make an impact in the first 90 days<strong><p> <ul style=> <li style=>Gain an understanding of the code base and the inner workings of our application<li> <li style=>Bring fresh ideas and suggestions for improvements<li> <li style=>Participate in sprint planning standups and retrospective meetings Helping spec out scope and technical details<li> <li style=>Tackle tickets that contribute to a better application<li> <ul> <p> <strong>Where youll make an impact in the first year<strong><p> <ul style=> <li style=>Own and deliver several large crossfunctional projects<li> <li style=>Take on a technical leadership role mentoring junior developers and driving architecture and technical planning decisions<li> <li style=>Become the goto for architecture design code reviews and testing <li> <li style=>Translating product ideas and specifications into actionable work and scope<li> <ul> <p> <strong>Youll be successful if you have<strong><p> <ul style=> <li style=>Experience working in a startup environment think ownership agility and innovation<li> <li style=>Selfmotivation and a selfstarting attitude with an ability to mentor more junior engineers<li> <li style=>Experience working with our stack NodeExpress PythonDjango or similar<li> <li style=>Experience with containerization Docker or otherwise Kubernetes or similar is a plus<li> <li style=>Experience building performant scalable softwareAt Two Chairs were building a world where everyone has access to exceptional mental health car<li> <li style=>Low ego and strong orientation to crossfunctional work and stakeholder collaboration<li> <li style=>Strong experience with thirdparty integrations from initial vendor consideration to technical planning and implementation<li> <li style=>6+ years of engineering experience<li> <ul> <p> <p> <p>Please stay alert to protect yourself from sophisticated job scams during the recruiting process<p> <p>Only emails that come from twochairscareerscom or twochairscom are legitimate recruiting messages Our People Team will not send emails from other domains or message you using WhatsApp or text messaging in the initial stages We conduct all interviews by phone or Google Video and we will never ask you for money or to download software<p> <p>More tips from the FTC to avoid job scams<a href=22httpswwwconsumeraffairscomnewsftcofferstipsonavoidingjobscams041321html22 rel=nofollow> httpswwwconsumeraffairscomnewsftcofferstipsonavoidingjobscams041321html<a><p> <p>LIRemote LIAS1 <p> <p><strong>All applicants must be authorized to work for ANY employer in the US We are unable to sponsor or take over sponsorship of an employment Visa at this time<strong><p><img src=httpsremotivecomjobtrack1908251blankgifsource=publicapi alt=>
Director of Client Services
Company: Businessolver
Location: USA
Posted Apr 26, 2024
<div class=contentintro><p>Since 1998 Businessolver has delivered marketchanging benefits technology and services supported by an intrinsic responsiveness to client needs The company creates client programs that maximize benefits program investment minimize risk exposure and engage employees with easytouse solutions and communication tools to assist them in making wise and costefficient benefits selections Founded by HR professionals Businessolvers unwavering serviceoriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight<p><div><p style=textalign><p> <p> <p> <p><strong><em><em><strong><p> <p>At Businessolver you have opportunities for individual development through our common language <strong><em>Respond Readily<em><strong><strong><em> Trust through transparency Assume positive intent Be real Live a growth attitude Embrace the reverse golden rule<em> <strong><p> <p><em><strong>The Director of Client Services is a driver of execution This role is accountable for delivering a consistent high quality client experience You are responsible for proactive management driving accountability and operational execution at all touch points for your clients The ideal candidate supports all client related activities as well as the needs of the team in order to deliver client delight<strong><em><p> <p><strong><u>The Gig<u><strong><p> <ul style=> <li style=>Partner with Project Management and Production Planning team members daily to review capacity team deliverables and performance<li> <li style=>Provide direction on documentation of work requests participating in discussions to define and assign work to appropriate resources<li> <li style=>Review and analyze performance on client health scorecard weekly reviewing risk areas with team members as needed<li> <li style=>Act as client escalation point for service delivery concerns to provide oversight and drive delivery of key initiatives ensuring all items are documented and addressed<li> <li style=>Provide operational performance reports to client leadership team identifying successes risks and needs weekly<li> <li style=>Conduct regular strategy meetings with Customer Success team to review client activity needs and performance<li> <li style=>Lead daily standup meetings with team members to communicate business initiatives and review deliverables such as open cases file activity and other related client maintenance tasks<li> <li style=>Manage team members by conducting regular 11s reviewing work processes and other team member needs in order to ensure successful execution of assigned tasks<li> <li style=>Conduct new team member training and support overall learning paths for all team members aligning resources as needed<li> <li style=>Ensure team is executing against Annual Enrollment related activities and proactively engage the clients and internal teams as needed on open items<li> <li style=>Participate in sales finalist meetings and partner with the sales team on prospect visits and scope of services presentations<li> <li style=>Engage in ongoing educational opportunities on product releases updates and system functionality<li> <ul> <p><strong><u>What you need to make the cut<u><strong><p> <ul style=> <li style=>8+ years progressive experience working with brokers carriers and clients in the Benefit Administration arena<li> <li style=>Bachelors Degree in Management Communication or similar field preferred<li> <li style=>Experience with Technology Health amp Welfare Benefits Human Resources or Health Care strongly preferred<li> <li style=>Highly motivated confident energetic and must possess a positive attitude<li> <li style=>Strong relationship management and project management expertise analytical skills and the ability to engage and motivate multiple stakeholders across the organization<li> <li style=>Excellent communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients company personnel and team members <li> <li style=>You must be a resourceful and creative problem solver constructively working with team members to find solutions<li> <li style=>Tech savvy must have a comfort level with learning new technology and being able to communicate effectively when discussing with clients<li> <li style=>Desire to learn about the newest cutting edge technology and passion for continuous learning<li> <li style=>Availability to travel up to 15<li> <ul> <p><em>The pay range for this position is 80K to 135K per year pay to be determined by the applicants education experience knowledge skills and abilities as well as internal equity and alignment with market data<em><em> <em><p> <p><em>Other Compensation This role will be eligible to participate in the annual bonus plan<em><p> <p><strong><em><em><strong><p><div class=contentconclusion><p><strong>The Businessolver Way<strong><p> <p>Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game and have fun doing it If you desire to use your skills and experience in an environment where you can make a difference we want to hear from you<p> <p><em>Businessolver is committed to maintaining an environment that protects client data We train our employees to maintain leading class security practices and expect all employees to adhere to policy procedures and controls<em><p> <p><strong><em>Applicable to all roles at an AVP DIR VP or SVP and above level<em><strong><p> <p><em>Serve as a security contact for the business unit Responsible for driving adoption and compliance with information security and privacy practices Serve as a liaison with the information security team on security and privacy matters<em><p> <p><strong>Equal Opportunity at Businessolver<strong><p> <p>Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status and more We also consider qualified applicants regardless of criminal histories consistent with legal requirements<p><div><img src=httpsremotivecomjobtrack1908853blankgifsource=publicapi alt=>
Senior Machine Learning Engineer
Company: phData
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> Machine Learning Engineers are the Swiss army knives of machine learning Theyre ready for anything and they bring all the tools to ensure that data science models see the light of day They own the infrastructure and deployment planfrom making sure data science models can actually be built using customer data to deploying them into a production environment and everything in between They provide thought leadership by recommending the right technologies and solutions for a given use case from the application layer to infrastructure Machine Learning Engineers have the team leadership and coding skills eg Python Java and Scala to get their solutions into production and to help ensure performance security scalability and robust data integration <p> <p> <strong> What youll do in this role <strong> <p> <ul> <li> <p> Design and create environments for data scientists to build models and manipulate data <p> <li> <li> <p> Work within customer systems to extract data and place it within an analytical environment <p> <li> <li> <p> Learn and understand customer technology environments and systems <p> <li> <li> <p> Define the deployment approach and infrastructure for models and be responsible for ensuring that businesses can use the models we develop <p> <li> <li> <p> Reveal the true value of data by working with data scientists to manipulate and transform data into appropriate formats in order to deploy actionable machine learning models <p> <li> <li> <p> Partner with data scientists to ensure solution deployabilityat scale in harmony with existing business systems and pipelines and such that the solution can be maintained throughout its life cycle <p> <li> <li> <p> Create operational testing strategies validate and test the model in QA and implementation testing and deployment <p> <li> <li> <p> Ensure the quality of the delivered product <p> <li> <ul> <p> <strong> Required Experience <strong> <p> <ul> <li> <p> At least 4 years experience as a Machine Learning Engineer Software Engineer or Data Engineer <p> <li> <li> <p> 4year Bachelors degree in Computer Engineering or a related field <p> <li> <li> <p> Experience deploying data science models in a production setting <p> <li> <li> <p> Expertise in Python Scala Java or another modern programming language <p> <li> <li> <p> The ability to build and operate robust data pipelines using a variety of data sources programming languages and toolsets <p> <li> <li> <p> Strong working knowledge of SQL and the ability to write debug and optimize distributed SQL queries <p> <li> <li> <p> Experience working with Data ScienceMachine Learning software and libraries such as h2o TensorFlow Keras scikitlearn etc <p> <li> <li> <p> Experience with Docker Kubernetes or some other containerization technology <p> <li> <li> <p> Familiarity with multiple data source systems eg JMS Kafka RDBMS DWH MySQL Oracle SAP <p> <li> <li> <p> Systemslevel knowledge in networkcloud architecture operating systems eg Linux storage systems eg AWS Databricks Cloudera <p> <li> <li> <p> Production experience in core data technologies eg Spark Pandas <p> <li> <li> <p> Development of APIs and web server applications eg Flask Django Spring <p> <li> <li> <p> Complete software development lifecycle experience including design documentation ong analytical abilities ability to translate business requirements and use cases into a solution including ingestion of many data sources ETL processing data access and consumption as well as custom analytics <p> <li> <li> <p> Excellent communication and presentation skills previous experience working with internal or external customers <p> <li> <ul> <p> <strong> Preferred Experience <strong> <p> <ul> <li> <p> A Masters or other advanced degree in data science or a related field <p> <li> <li> <p> Handson experience with one or more ecosystem technologies eg HBase Impala Solr Kudu Streamsets NiFi ElasticSearch Databricks Snowflake AWSAzureGCP <p> <li> <li> <p> Relevant side projects eg contributions to an open source technology stack <p> <li> <li> <p> AWS Sagemaker MLFlow experience <p> <li> <ul> <p> <strong> Why phData We offer <strong> <p> <ul> <li> <p> RemoteFirst Work Environment <p> <li> <li> <p> Casual awardwinning smallbusiness work environment <p> <li> <li> <p> Collaborative culture that prizes autonomy creativity and transparency <p> <li> <li> <p> Competitive comp excellent benefits 4 weeks PTO plus 10 Holidays and other cool perks <p> <li> <li> <p> Accelerated learning and professional development through advanced training and certifications <p> <li> <ul> <p> <p> <p> LIDNI <p><p>
Product Manager II - Onboarding
Company: Kraken
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h1> <strong> Building the Future of Crypto <strong> <h1> <p> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology <p> <p> <p> <p> <strong> What makes us different <strong> <p> <p> Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world <p> <p> <p> <p> Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> <u> Kraken Culture <u> <a> page to learn more about our internal culture values and mission <p> <p> <p> <p> As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> <u> industryleading security <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> <u> crypto education <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> <u> worldclass client support <u> <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> <u> Kraken Pro <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> <u> Kraken NFT <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> <u> Kraken Futures <u> <a> <p> <p> <p> <p> <strong> Become a Krakenite and build the future of crypto <strong> <p> <p> <strong> The team <strong> <p> <p> Kraken Foundations is an innovative division within Kraken dedicated to enhancing the efficiency of our backoffice operations Our team focuses on developing and refining the essential rails and internal tools that are vital for the business to operate effectively and scale We achieve this through increased automation process optimization and by leveraging advanced technology to maximize efficiency <p> <p> <p> <p> We work in close collaboration with key operational teams including customer support onboarding fraud compliance and extend our partnerships to sales marketing and account management Our goal is to create robust userfriendly solutions and infrastructure that enable us to scale our operations without proportionally increasing our headcount <p> <p> <p> <p> Join us at this pivotal moment as we build this new team from the ground up Youll have the unique opportunity to tackle significant challenges and contribute to projects that will accelerate the global adoption of cryptocurrency all while enhancing enterprise productivity Be part of a team where your work has a direct impact on our growth and innovation <p> <p> <p> <p> <strong> The opportunity <strong> <p> <ul> <li> <p> Champion the design and implementation of cuttingedge enterprise productivity solutions that elevate our organizations operational efficiency and effectiveness <p> <li> <li> <p> Collaborate closely with stakeholders across departments to identify pain points gather requirements and shape the product vision for our internal toolset <p> <li> <li> <p> Lead crossfunctional teams of toptier designers and engineers to bring our productivity solutions to life ensuring alignment with strategic goals and user needs <p> <li> <li> <p> Drive the integration of bestinclass thirdparty products and technologies to enhance our internal tool ecosystem and deliver a seamless user experience <p> <li> <li> <p> Define and execute a roadmap for continuous innovation and improvement leveraging datadriven insights and market trends to stay ahead of the curve <p> <li> <li> <p> Serve as a passionate advocate for our enterprise productivity solutions evangelizing their value and capabilities to internal teams and external partners <p> <li> <li> <p> Monitor key performance indicators and user feedback to measure the success and impact of our productivity solutions iterating and optimizing as needed <p> <li> <li> <p> Stay abreast of emerging technologies and industry trends in enterprise productivity tools proactively identifying opportunities for innovation and differentiation <p> <li> <ul> <p> <p> <p> <strong> Skills You Should HODL <strong> <p> <ul> <li> <p> Minimum 5 years of experience in product management Experience in a role directly related to client onboarding identity verification funding or account management would be beneficial <p> <li> <li> <p> Track record of shipping impactful products <p> <li> <li> <p> Technical acumen understanding systems architecture and APIs <p> <li> <li> <p> Solution oriented highlymotivated selfstarter with a keen attention to detail <p> <li> <li> <p> Passion for new and emerging technologies with a strong desire to stay ahead of industry trends and leverage innovative solutions to drive business success <p> <li> <li> <p> Analytical mindset experience with SQL data analysis and data visualization tools <p> <li> <li> <p> Deep understanding of project management principles and best practices <p> <li> <li> <p> Wellrounded interpersonal skills experience interacting with diverse personalities <p> <li> <li> <p> Outstanding organizational and communication skills <p> <li> <ul> <p> <p> <p> LIRemote LIBM <p> <p> Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto <p> <p> <p> <p> As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws <p> <p> <strong> Stay in the know <strong> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> <u> Follow us on Twitter <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> <u> Learn on the Kraken Blog <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> <u> Connect on LinkedIn <u> <a> <p><p>
Insurance Sales Representative
Company: Hypelink
Location: USA
Posted Apr 27, 2024
<p><strong>Are you a top performer but you know youre not being paid like one Maybe youre paid like one but youre sacrificing precious time with your loved ones<br><br><strong>Symmetry Financial Group focuses on protecting families with life insurance mortgage protection coverage annuities retirement solutions final expense and debt free life debt elimination programs This is a unique opportunity to truly control your time maintain that work life balance while establishing a financial legacy for your family<br><br><strong>What Makes US Different<br><br><strong><p><ul style=><li style=>NO COLD CALLING WE GOT LEADS<li><li style=>START OUT AT 80 COMMISSION WORK YOUR WAY UPTO 130 <li><li style=>AGENCY OWNERSHIP PROGRAM<li><li style=>LEADERSHIP DEVELOPMENT IS AT OUR CORE<li><li style=>ALL EXPENSE PAID TRIPS<li><li style=>WORK LIFE BALANCE<li><li style=>ONEONONE MENTORSHIP<li><li style=>CUTTING EDGE TECHNOLOGY<li><li style=>PARTNERED WITH MORE THAN 60 PLUS A+ RATED INSURANCE COMPANIES Foresters Mutual of Omaha Transamerica Americo Athene FampG SBLI NLG American Amicable etc<li><li style=>BONUSES Producer bonus Capital Bonus Slingshot Bonus etc<li><li style=>PASSIVE INCOME<li><li style=>RELATIONSHIPS MATTER PEOPLE COME FIRST<br><br><li><ul><p><strong>Compensation<br><br><strong><p><ul style=><li style=>Parttime agents have potential to make $50000+ in the first year<li><li style=>Fulltime agents have potential to make $150000+ in the first year<li><li style=>Agency Owners are able to generate a systemdriven income of $200K $500K + per year<li><li style=>Our company has a streamlined lead generation system so there is NO COLD CALLING involved Only those who have requested the information will be contacted Its 100 commission only<br><br><li><ul><p><strong>Skills amp Qualifications<br><br><strong><p><ul style=><li style=>Obtain License to sell life InsuranceHave Insurance License<li><li style=>Strong work ethic<li><li style=>Dedicated team member<li><li style=>Must communicate clearly and effectively<br><li><ul><img src=httpsremotivecomjobtrack1908852blankgifsource=publicapi alt=>
Credit Risk Analyst II
Company: braviantholdings
Location: USA
Posted Apr 26, 2024
<div>At Braviant we believe in hiring great talent and offering them the flexibility to achieve great results unbounded by geography Braviant is offering a fully remote option for anyone in the US who wants to join our team and help us grow <span style=fontsize 16px>W<span>e also have an office space in the heart of downtown Chicago for those who prefer to get out of the house and collaborate with some colleagues in person<div><div><br><div><div><b style=fontsize 18px>Who we are<b><div><div>Braviant is a leading provider of techenabled credit products that combines breakthrough technology and cuttingedge machine learning to transform how people access credit online Our nextgeneration approach to lending reduces credit barriers and creates a Path to Prime to help millions of underbanked consumers build credit history reduce their cost of borrowing and take control of their personal finances Braviant has been named multiple times to the Inc 5000 list of fastest growing private companies and has been recognized as a Best Place to Work by Crains Chicago BuiltIn Chicago and American Banker<div><div><br><div><div><br><div><div><b style=fontsize 11pt>The Role<b><div><div><span style=fontsize 11pt>Our analytics team is looking for a Credit Risk Analyst II to focus on our Direct Mail marketing channel This role will be instrumental in testing optimizing and implementing new analytics strategies to drive profitable growth as we seek to match the configuration of our products to the needs of our customers We are seeking a handson data analyst with strong technical skills who enjoys analyzing large data sets to solve complex problems <span><div><div><b style=fontsize 11pt> <b><div><div><b style=fontsize 11pt>What youll be doing<b><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Create strategies for implementation of predictive models such as selection criteria for direct mail offers approve vs decline cutoffs and verification requirements for new customer segments<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Collaborate with the Data Science team to define requirements and usecases for solutions that can rank order customers by attributes such as likelihood to respond to a marketing offer default and overall profitability<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Analyze and identify opportunities to further the execution of our disciplined growth strategy that balances shortterm vs longterm profitability and appropriately mitigates credit risk<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Collaborate with the Marketing team to use data to report on creative marketing test results<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Develop reporting to monitor and validate campaign performance and various Key Performance Indicators KPIs over time<span><div><div><span style=fontsize 11pt> <span><div><div><b style=fontsize 11pt>What youll bring<b><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>12 years of relevant work experience in an analytical role<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Strong data analysis skills using Python SQL and Excel with pivot tables<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Bachelors Degree in an analytical field of study mathematics statistics physics engineering computer science etc<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Strong analytical and critical thinking skills and comfort with making data driven decisions<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Ability to organize and manage multiple priorities with a sense of urgency<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Strong attention to details<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Comfortable with ambiguity and possess a figure it out amp get it done mentality<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Great verbal and writing communication skills<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Highly selfmotivated in a fully remote working environment<span><div><div><span style=fontsize 11pt> <span><b style=fontsize 11pt> <b><div><div><b style=fontsize 11pt>What makes you stand out<b><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Internetbased financial services experience<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Masters degree in an analytical field of study<span><div><div><span style=fontsize 10pt><span><span style=fontsize 7pt> <span><span style=fontsize 11pt>Youre comfortable with the unknown startup life allows for a broad wide ranging role but also means priorities and work can change quickly You should be excited about all this entails<span><div><div> <div><div><b style=fontsize 18px>What its like to work here<b><div><div>Were about achieving results while having fun along the way We believe in solving problems together and building on each others ideas Our teams are comprised of smart curious individuals and we encourage everyone to think like an owner take initiative and drive their careers Our broad roles provide tremendous opportunities for individuals to acquire new skills gain exposure to all areas of the business and quickly see their impact at Braviant Want to learn more Check us out on <a class=postingslink href=httpswwwglassdoorcomOverviewWorkingatBraviantHoldingsEIIE14108161128htm rel=nofollow>Glassdoor<a> <a class=postingslink href=httpswwwbuiltinchicagoorgcompanybraviantholdings rel=nofollow>BuiltIn<a> and our <a class=postingslink href=httpswwwbraviantholdingscomnewsroom rel=nofollow>Newsroom<a><div><div><br><div><img src=httpsremotivecomjobtrack1908079blankgifsource=publicapi alt=>
Senior Technical Support Engineer
Company: Docker
Location: USA
Posted Apr 26, 2024
<p style=minheight15em>Docker is a remote first company with employees across Europe APAC and the Americas that simplifies the lives of developers who are making worldchanging apps We raised our Series C funding in March 2022 for $105M at a $21B valuation We continued to see exponential revenue growth last year Join us for a whale of a ride<p><p style=minheight15em><p><p style=minheight15em>The Docker Support team supports customers using the largest and most popular container registry service in the world today Docker Hub Millions of users community developers open source projects and Independent Software Vendors push and pull Docker container images billions of times through Docker Hub If you are an experienced Support Engineer and want to play a critical role in the evolution of Docker Hub and Dockers next chapter then this role is for you<p><p style=minheight15em><p><p style=minheight15em>We are seeking a Senior Support Engineer with development experience to provide worldclass technical support for customers of Docker Desktop and Docker Hub This role requires a friendly polished communicator committed to solving complex problems and delivering highlevel customer satisfaction with every interaction You will work closely with Sales Marketing Production Engineering and Product Management to drive critical customer issues to resolution<p><p style=minheight15em><p><p style=minheight15em><strong>Responsibilities<strong><p><ul style=><li style=><p style=minheight15em>Deliver a top tier user support experience for the Docker Hub and Docker Desktop products using the Salesforce customer service software and services<p><li><li style=><p style=minheight15em>Engage with the engineering teams to resolve technical issues<p><li><li style=><p style=minheight15em>Support and assist the other teams within Docker<p><li><li style=><p style=minheight15em>Take part in oncall rotations<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Qualifications<strong><p><ul style=><li style=><p style=minheight15em>5+ years enterprise software engineering experience and technical support experience <p><li><li style=><p style=minheight15em>Experience with the Docker engine Docker Hub and other related technologies<p><li><li style=><p style=minheight15em>Strong written and verbal English communication skills<p><li><li style=><p style=minheight15em>Ability to work remotely across time zones<p><li><li style=><p style=minheight15em>Experience troubleshooting Docker technologies and SaaS products<p><li><li style=><p style=minheight15em>Familiarity with macOS Microsoft Windows and Linux<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Qualifications Nice to have<strong><p><ul style=><li style=><p style=minheight15em>Familiarity with IT automation software CICD<p><li><li style=><p style=minheight15em>Familiarity with the Go programming language<p><li><li style=><p style=minheight15em>Comfortable with programming languages Python JavaScript or similar language<p><li><li style=><p style=minheight15em>Familiarity with Kubernetes<p><li><li style=><p style=minheight15em>Comfortable with REST API and web applications<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Your first 30 days<strong><p><ul style=><li style=><p style=minheight15em>Onboarding activities to follow in the first 2 weeks<p><li><li style=><p style=minheight15em>Meet the support team and other people you will have to interact with<p><li><li style=><p style=minheight15em>Understand the values of Docker<p><li><li style=><p style=minheight15em>Understand the team mission<p><li><li style=><p style=minheight15em>Start diving into the different tools<p><li><li style=><p style=minheight15em>Start to resolve some tickets<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Your first 90 days<strong><p><ul style=><li style=><p style=minheight15em>Feel comfortable with the environment <p><li><li style=><p style=minheight15em>Meet people across the company<p><li><li style=><p style=minheight15em>Take part in the ticket resolution <p><li><li style=><p style=minheight15em>Be part of the oncall rotations<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Your first year<strong><p><ul style=><li style=><p style=minheight15em>Have established strong relationships with all team members and cross functional teams<p><li><li style=><p style=minheight15em>Be comfortable handling advanced requests from customers <p><li><li style=><p style=minheight15em>Have autonomy over technical area to understand issues and work with dev team to imagine the best solution<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Perks for Full Time Employees<strong><p><ul style=><li style=><p style=minheight15em>Freedom amp flexibility fit your work around your life<p><li><li style=><p style=minheight15em>Home office setup we want you comfortable while you work<p><li><li style=><p style=minheight15em>16 weeks of paid Parental leave<p><li><li style=><p style=minheight15em>Technology stipend equivalent to $100 netmonth<p><li><li style=><p style=minheight15em>PTO plan that encourages you to take time to do the things you enjoy<p><li><li style=><p style=minheight15em>Quarterly companywide hackathons<p><li><li style=><p style=minheight15em>Training stipend for conferences courses and classes<p><li><li style=><p style=minheight15em>Equity we are a growing startup and want all employees to have a share in the success of the company<p><li><li style=><p style=minheight15em>Docker Swag<p><li><li style=><p style=minheight15em>Medical benefits retirement and holidays vary by country<p><p style=minheight15em><p><li><ul><p style=minheight15em>Docker embraces diversity and equal opportunity We are committed to building a team that represents a variety of backgrounds perspectives and skills The more inclusive we are the better our company will be<p><p style=minheight15em><p><p style=minheight15em>Due to the remote nature of this role we are unable to provide visa sponsorship<p><p style=minheight15em><p><p style=minheight15em>LIREMOTE<p><img src=httpsremotivecomjobtrack1908697blankgifsource=publicapi alt=>
Sales Executive III
Company: Rackspace
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Specializes in identifying developing and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences Owns and develops customer relationships collaborating with both customers and internal resources to address customer and company priorities Leverages subject matter experts and provides solutions aligned with businessunit priorities to satisfy customer needs Responsible for the full sales cycle from winning new customers to growing share of wallet in targeted existing customers for Rackspace Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint Builds deep relationships with strategic customers and prospects presenting viable IT and business solutions Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspaces multi cloud solutions Engages with Csuite executives leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions Plans and executes pursuit and win strategies for specified opportunities leads account reviews and provides support to ensure successful development and implementation of strategic account plans all while embodying Rackspaces core values in the sales arena Higherlevels responsible for large deal business development and retention of strategic new customer acquisitions and highvalue existing customers to generate sustainable revenues in line with business objectives <p> <p> <p> <p> <p> <p> <strong> Careel Level Summary <strong> <p> <ul> <li> <p> Careerlevel seller <p> <li> <li> <p> Considered highly skilled at sales techniques and demonstrates strong understanding of company productsservices <p> <li> <li> <p> Completes complex sales with little to no supervision <p> <li> <li> <p> Requires indepth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines <p> <li> <li> <p> Solves complex problems <p> <li> <li> <p> Works independently receives minimal guidance <p> <li> <li> <p> May lead projects or project steps within a broader project or may have accountability for ongoing activities or objectives <p> <li> <li> <p> Acts as a resource for colleagues with less experience <p> <li> <li> <p> Level at which career may stabilize for many years or until retirement <p> <li> <ul> <p> <p> <p> <strong> Critical Competencies <strong> <p> <ul> <li> <p> Customer Knowledge Capitalizes on deep understanding of current customers organization structure business processes strategic objectives and challenges in order to anticipate and meet customer needs <p> <li> <li> <p> Relationship Management Cultivates relationships with broad groups inside the organization eg leadership team business partners and externally with key constituents partners and allies eg government industry groups provides recommendations for managing challenging relationships <p> <li> <li> <p> Strategic Sales Planning Manages pipeline of longterm or highpriority accounts by anticipating future demand and ensuring sales goals are met <p> <li> <li> <p> Negotiation and Influence Persuades others by supporting ideas with logical argumentsdata recognizing what information to share and when to share it builds support to resolve issues and achieve the most favorable outcome for the company <p> <li> <li> <p> Technical Knowledge of Products Demonstrates knowledge of market segments as well as market data trends and makes recommendations accordingly <p> <li> <li> <p> Systems Thinking Leads collaboration with key stakeholders and contributes subject matter expertise to develop unique solutions to complex issues <p> <li> <ul> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Other Incidental tasks related to the job as necessary <p> <li> <li> <p> Guides customer satisfaction account retention and growth by collaborating with customers and internal teams <p> <li> <li> <p> Develops strong relationships with executives and influencers to expand and implement effective enterprisewide strategies <p> <li> <li> <p> Owns forecasting and account planning on a monthlyquarterlyannual basis <p> <li> <li> <p> Leads a defined sales process for all Rackspace solutions <p> <li> <li> <p> Cultivates new business opportunities for new andor existing accounts <p> <li> <li> <p> Meets with qualified leads to better understand customer needs and provide proposals <p> <li> <li> <p> Leads efforts to create proposal for solution to prove value add <p> <li> <li> <p> Leads the negotiation closure and documentation of customer renewals for customers <p> <li> <li> <p> Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades crossselling and upselling <p> <li> <li> <p> Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales <p> <li> <li> <p> Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals <p> <li> <ul> <p> <p> <p> <strong> Knowledge <strong> <p> <ul> <li> <p> Requires indepth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines <p> <li> <li> <p> Has knowledge of best practices and how own area integrates with others is aware of the competition and the factors that differentiate them in the market <p> <li> <ul> <p> <p> <p> <strong> Skills <strong> <p> <ul> <li> <p> Ability to anticipate business issues recommends product process or service improvements <p> <li> <li> <p> Able to overcome a moderate to high level of resistance that will be encountered early in the sales process <p> <li> <li> <p> Entrepreneurial mindset <p> <li> <li> <p> Able to communicate the same message in a different way to both technical and businessoriented people <p> <li> <li> <p> Superior ability to adapt messages to stakeholders at all levels of the company from CTO level to frontline technical support <p> <li> <li> <p> Strong presentation written and verbal communication skills Goal oriented with superior work ethic <p> <li> <li> <p> Able to influence others in decisionmaking <p> <li> <li> <p> Superior negotiation skills and the ability to negotiate with many personality types <p> <li> <li> <p> Effective time management skills and the ability to work numerous projects at once <p> <li> <li> <p> Strong problemsolving skills and a high level of patience and the ability to nurture <p> <li> <li> <p> Able to develop and manage internal and external business relationships of various temperaments talents and convictions <p> <li> <ul> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree in Sales Marketing Business or a related field required <p> <li> <li> <p> High School Diploma or General Educational Diploma GED required <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 57 years of experience in the field of role required <p> <li> <li> <p> Experience cultivating new business with new andor existing customers required <p> <li> <li> <p> Prefer successful account managementIB sales experience incorporating valueservice selling in business or marketing experience <p> <li> <ul> <p> <p> <p> <strong> Travel <strong> <p> <ul> <li> <p> Domesticinternational travel required greater than 50 <p> <li> <ul> <p> <p> <p> <strong> Disclaimer <strong> <p> <ul> <li> <p> The above information has been designed to indicate the general nature and level of work performed by employees in this classification It is not designed to contain or to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of the employee assigned to this job <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Are you a Racker <strong> <p> <p> Rackers thrive in fastpaced environments built to inspire learning growing and innovating <p> <p> <p> <p> They are missioninspired valuesgrounded culturefocused and dedicated to making a positive impact in everything they do <p> <p> <p> <p> Rackers are inherently wired to solve problems and share ideas in small nimble teams <p> <p> <p> <p> As experts in what they do Rackers are serious about delivering a Fanatical Experience™ to our customers <p> <p> Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family <p> <p> <p> <p> <strong> Why work at Rackspace Technology <strong> <p> <p> <em> Find your fanatical <em> We deliver the best customer experience in the industry to businesses that perform lifesaving research power cities and feed millions <p> <p> <p> <p> <em> Come as you are <em> Cultivating inclusion is not just the right thing to do it enables us to win Our Executive Inclusion Council and Racker Resource Groups RRGs partner to enable an inclusive workplace and drive initiatives such as Rackspaces participation in the annual Texas Conference for Women <p> <p> <p> <p> <em> Satisfy your curiosity <em> No matter where you are going we can help you get there Our internal learning department Rackspace University® provides training and development to Rackers from Microsoft™ certifications to effective leadership training our goal is to help you grow <p> <p> <p> <p> <em> Make a difference <em> At the core of every Racker is a drive to leave the world better than we found it and we are passionate about giving back to our communities across the globe While Rackers can leverage paid volunteer time off for any cause our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others <p> <p> <p> <p> <em> Live life completely <em> We offer a wellrounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle So while our Rackers are busy taking care of our customers we take care of our Rackers <p> <p> <p> <p> LIRemote LICM1 <p> <p> <p> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <p> The anticipated starting pay range for Colorado is <em> 101000 177760 <em> <p> <p> The anticipated starting pay range for the states of Hawaii and New York not including NYC is <em> 107100 188430 <em> <p> <p> The anticipated starting pay range for California New York City and Washington is <em> 117900 207240 <em> <p> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on <a class=fontbold underline fontbold underline postingslink href=httpsrackspacejobsbenefits rel=noopener noreferrer nofollow target=blank> benefits <a> offered is here <p> <p> <p> <p> <p> <p> <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <p> <p><p>