Democratize Fashion Jobs in Other US Location
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People Systems Analyst
Company: Esusu
Location: Other US Location
Posted Mar 01, 2024
The text discusses a mission to democratize access to credit by enabling renters to build credit from rental payments, thereby eliminating the racial wealth gap. It also announces a job opening for a People Systems Analyst to optimize HR technologies and processes. The role involves supporting day-to-day system functionality, delivering specific system processes, providing ADP system knowledge, and collaborating with various departments. The ideal candidate should have expertise in HRIS management, data analysis, and experience working with Employers of Record for contingent workforce. The company offers competitive benefits, including a competitive salary, RSUs, full medical insurance, and a flexible PTO policy.
Copywriter
Company: Alo Yoga
Location: Other US Location
Posted Mar 02, 2024
Alo is a company that values mindful movement and its impact on daily life. They are looking for a copywriter to join their team, who can write strong brand copy and support their creative and business goals.
Sales Representative - Print Industry
Company: ABC Imaging
Location: Other US Location
Posted Mar 02, 2024
<p>ABC Imaging is a global Printing and Media company providing One Stop Visual Solutions to the Fortune 500 Companies worldwide Locations in USA London Dubai and Shanghai One Stop Solution<p> <p><strong>Job Description<strong><p> <p>We are currently seeking a Sales Representative to sell large format color graphic printing services to a variety of Retail Advertising Manufacturing Fashion and other B2B market segments Large Format Imaging consists of selling pointofpurchase displays POP point of sale POS exhibit and trade show graphics large format posters banners wall murals floor and fleet graphics promotional signage marketing and education materials etc <p> <p>Duties and Responsibilities<p> <ul><li>individual who is selfmotivated aggressive and has excellent communication skills <li> <li>Sales experience with a proven track record with selling printing services<li> <li>Individual will be expected to put forth effort to quickly gain knowledge of large format digital color imaging processes material and substrates used and their application to each market segment<li> <ul><p>Skills and Qualifications include<p> <ul><li>Selfmotivated sales professional that can work independently<li> <li>Extensive knowledge of Wide Format Color Graphics Printing Materials and Applications a plus Willing to train a candidate<li> <li>Excellent coldcalling objectionhandling and closing skills<li> <li>Excellent oral and written communication skills<li> <li>Driven to produce high level of sales performance<li> <li>Proficient use of computers software<li> <li>Dynamic outgoing personality with the ability to network<li> <li>Ability to prospect via telephone or other media to set inperson appointments<li> <li>Sales or Management experience in Wide Format Color Graphics preferable<li> <li>Experience in the reprographicprinting service or the AEC industry<li> <li>Experience tracking activity on a dailyweekly basis<li> <ul>
Customer Support Specialist - Phone (Colombia)
Company: Esusu
Location: Other US Location
Posted Mar 02, 2024
Esusu is seeking experienced phone support professionals to join their team, aiming to dismantle barriers to housing for working families. The role involves providing best-in-class customer service, understanding Esusu's products and partners, and contributing to process improvements. The company values business acumen, critical thinking, communication, adaptability, and offers remote work, a mission-driven culture, and equal opportunity employment.
eCommerce Tech Lead (Remote in U.S)
Company: Eileen Fisher
Location: Other US Location
Posted Feb 29, 2024
<p><strong>Job Description<strong> <p> <p>EILEEN FISHER creates simple sustainable timeless clothes designed to work together as a system We make our clothes with intention supporting people to build their wardrobe meaningfully each season And we make our clothes to lastand then take them back through our Renew team to be reworn and loved again or through our Waste No More team to be remade into entirely new felted designs We believe in the fundamental potential of every personour employees our customers and those who make our clothesand are committed to cultivating conditions that empower people Its all part of our commitment to doing business in a way that helps build a better industry And a better future EILEEN FISHER is one of the largest womens fashion companies to be a certified B Corporation which means we voluntarily meet high criteria for social and environmental performance accountability and transparency <p> <p><strong>Values Statement<strong> <p> <p>As a founder led Company our values are deeply embedded in and shape our culture Our values are a shared responsibility embodied in every position and are intended to be woven into all that we do how we approach our work and how we interact with one another Our values support our commitment to Diversity Equity + Inclusion and our commitment to Sustainability guides us to protect our limited natural resources fight climate change support human rights and social impact and inspire the fashion industry to embrace circularity <p> <ul><li>We are authentic<li> <li>We thrive in connection<li> <li>We trust each other<li> <li>We innovate through creativity<li> <li>We are committed to the health of the whole<li> <li>We are united by purpose<li> <ul><p><strong>Position Summary<strong> <p> <p><strong>This role requires experience in Salesforce Commerce Cloud<strong> <p> <p>The eCommerce Tech Lead will manage and optimize the eCommerce code tools and deployment processes for the EILEEN FISHER eCommerce site This individual will lead a team of external System Integrators and Salesforce Commerce Developers manage sprint deliverables review code to ensure it is efficiently written and ensure it fits into the overall architecture for a welldeveloped eCommerce site using Salesforce Commerce Cloud as well as write code to support sprint objectives This individual must be able to balance their own specific development deliverables while still providing leadership and oversight of the larger Development Team <p> <p>The eCommerce Tech Lead will partner with Sr IT and Business Leadership to drive DTC technology projects from ideation to deployment The ideal candidate has a passion for new technologies and strong experience launching projects and supporting existing systems in partnership with multidisciplinary teams and multiple stakeholders <p> <p>This individual will collaborate with Business Teams Project Managers DTC Shared Services Teams and vendors to ensure alignment on all EILEEN FISHER DTC IT projects from strategy briefings and project discovery through training launch and ongoing sustainment This person must be able to operate independently as well as within a team prioritize their work load communicate deliverables and escalate issues as appropriate to their management <p> <p><strong>Summary of Duties and Responsibilities<strong> <p> <ul><li>Troubleshoot production support issues and provide guidance on how to fix them<li> <li>Provide timely and excellent customer service to our business partners and stakeholders<li> <li>Perform daily and periodic system support tasks to ensure continuous Digital IT operation of a Salesforce Commerce implementation<li> <li>Serve as a leader and mentor for other developers on the team<li> <li>Implement and use Salesforce Commerce Storefront Reference Architecture SFRA<li> <li>Create SFRA cartridges to add reusable functionality to a site<li> <li>Create use and modify JavaScript controllers to add business logic to a site<li> <li>Create reusable code using ISML templates<li> <li>Create and modify Salesforce Page Designer template code to support business content objectives and improve the appearance and flexibility of our eCommerce site<li> <li>Use the Salesforce Commerce Forms Framework to control the validation rendering and storing of consumerentered values<li> <li>Use the B2C Commerce APIs to modify business logic in the site<li> <li>Use Salesforce Commerce jobs to create batch processes on system or custom objects<li> <li>Use Salesforce Commerce Open Commerce API OCAPI to customize business logic<li> <li>Integrate with third party systems with B2C Commerce asynchronous and synchronous methods as appropriate for the business need<li> <li>Write code and configure the site to ensure scalability and optimum performance<li> <li>Partner with crossfunctional business teams for sprint deliverables<li> <li>Assess business requirements functional design requirements specification and act as a business liaison during development and testing phases for ecommerce initiatives<li> <ul><p><strong>Required Experience<strong> <p> <p><strong>Education<strong> <p> <p>Bachelors degree in Computer Science Computer Systems or related field of work or equivalent work experience <p> <p> 10 years experience in eCommerce Development including expertise with JavaScript frameworks like Nodejs and jQuery 5 years of Salesforce Commerce Full stack development 2 years related work experience in eCommerce for a clothing retailer including website development order management and warehouse management systems integrations 10 years related experience in systems implementation and software development lifecycle 10 years related experience with version control and source code management 4 years related experience leading mentoring other developers Some knowledge familiarity of PCI compliance is desired Experience w AWS would be beneficial Experience with OWASP Top 10 Highly developed interpersonal business communication and writing skills A successful candidate will be professional motivated adaptable to changing priorities and a team player able to work in a collaborative environment <p> <p>The hiring salary range for this role is $120k 140kYr dependent upon experience and qualifications In addition we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program <p> <p>EILEEN FISHER Inc is an equalopportunity employer and is committed to providing a workplace free from harassment and discrimination We are committed to recruiting hiring training and promoting qualified people of all backgrounds and make all employment decisions without regard to any protected status<p>
Project Manager
Company: Apogee Enterprises
Location: Other US Location
Posted Mar 01, 2024
<p>Wausau Window and Wall Systems <p> <p><b>POSITION SUMMARY<b> <p> <p>Responsible for managing all pertinent activities in project life cycle from post order entry though project close out Primarily executes project activities for Configured Customer Engineered Projects Executes ConfiguredPlus Combination and Engineered Projects per Supervisors discretion Supports Project Manager IIs with Engineered Projects as needed <p> <p><b>POSITION DUTIES and RESPONSIBILITIES<b> <p> <p>Number of Projects dependent on project complexity 25+ <p> <p>Size of Projects employee may be assigned stretch projects Up to $1000000 <p> <p><b>Effectively manage Project kick off activities<b> <p> <ul><li>Evaluate contract documents such as purchase orders specifications architectural and structural drawings to determine the scope baseline<li> <li>Evaluate internal quote and job summaries to establish project cost baseline<li> <li>Understand product performance boundaries as indicated in project specification die design engineering and manufacturing procedures to determine possible constraints <li> <li>Evaluate product performance boundaries as indicated in project specification die design engineering and manufacturing procedures to determine possible constraints <li> <li>Evaluate project requirements as specified by customer as well as LEED requirements<li> <ul><p><b>Effectively manage Project Planning activities<b> <p> <ul><li>Evaluate the project schedule baseline as they relate to submittal milestones and product shipments requirements<li> <li>Establish a communication plan in a manner that would be consistent with individual customer preferences and internal communication requirements to keep all parties well informed and in a timely manner<li> <li>Seekallocate engineering resources that will effectively support the project<li> <li>Determine or seek customer instructions for the appropriate sequence of engineering output that will best support customer expectations<li> <li>Ensure full customer approval package CAP is received on schedule to maintain ship dates as required by customers<li> <ul><p><b>Effectively manage Project Executing activities<b> <p> <ul><li>Compile and submit complete submittal packages including but not limited to details Engineering Documents test reports product data samples LEED information etc<li> <li>Facilitate internal progress meetings as required to ensure project milestones will be met<li> <li>Publish Request For Information RFI as required to maintain completeness and accuracy of project information<li> <li>Effectively negotiate Change Orders CO as a result of new information that impact project scope and cost<li> <li>Manage and negotiate scheduling concerns that impact both external and internal stakeholders<li> <li>Maintain open communications with external and internal stakeholders to keep projects flowing at optimum pace<li> <li>Attend project coordination meetings via phone conference or through WebEx to secure information andor gain approvals Provide support to the customer with shipping and field issues<li> <ul><p><b>Effectively manage Project Monitoring and Controlling activities<b> <p> <ul><li>Monitor track and report key project performance metrics such as On Time Delivery Quality and Financial information bid vs actual performance to provide visibility during project lifecycle as required<li> <li>Manage project deliverables in a timely fashion to ensure timely invoicing and payments<li> <li>Monitor project activities including but not limited to cost of material procurement performance to bid adds and deducts and resolution of back charges <li> <li>Monitor job site status and field issues that may impact Window and Wall Systems scope of work and delivery of products<li> <li>Notify the customer of quality issues during Manufacturing Activities which result in defects in material and workmanship that may impact the ship dates<li> <li>During project lifecycle utilize and maintain project management tools such as RFI log meeting minutes updating project schedules Schedule of Values SOV and Performance ReportsDashboards<li> <li>Present a Project Performance Report to the Senior Leadership Team SLT as required to provide visibility to potential negative impact to the business as a result of cost overruns margin erosion or customer dissatisfaction<li> <ul><p><b>Effectively manage Project Close Out activities<b> <p> <ul><li>Negotiate with the customer to reduce field back charges and process Credit Request Forms as required <li> <li>Reconcile final payments from the customer and credits to the customer<li> <li>Issue Warranties as per contract requirements<li> <li>Survey the customer to evaluate customer satisfaction<li> <ul><p><b>Support Business Process Activities<b> <p> <ul><li>Undertake and promote job responsibilities in a manner consistent with the Companys Core Values<li> <li>Adhere to established Safety policies and procedures to ensure a safe environment for all associates<li> <li>Provide mentoring or coaching to less experienced project coordinatorsmanagers<li> <li>Comply with Department or related Standard Operating Procedures Standards and Tools<li> <li>Support PMO activities as required by PMO Supervisors andor PMO Manager<li> <li>Participate in andor lead process improvement and continuous improvement initiatives <li> <ul><p><b>To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Other duties may be assigned and required <b> <p> <p><b>EDUCATION and EXPERIENCE REQUIREMENTS<b> <p> <ul><li>Minimum of an Associates Degree in Design Engineering or related field or 3+ years of Project CoordinationProject Management experience<li> <li>Bachelors Degree in Project Management or Construction Management a plus<li> <li>Industry experience a plus<li> <li>Knowledge of process improvement methodology a plus<li> <ul><p><b>OTHER REQUIREMENTS<b> <p> <ul><li>Office Suit Outlook Power Point Word Excel<li> <li>Bluebeam or Adobe Acrobat<li> <li>Understanding of ERP software Epicor or similar<li> <li>Understanding of BOM Bill of Materials<li> <li>Understanding or experience in AutoCAD a plus<li> <li>Excellent verbal and written communication skills <li> <li>Carry out responsibilities with a sense of diligence<li> <li>Ability to work independently or as part of a team<li> <li>Financial acumen PampL Analysis<li> <li>Prioritization skills<li> <li>Problem solving skills<li> <li>High attention to detail<li> <li>Thorough knowledge of Window and Wall Systems products and processes or equivalent knowledge in a similar industry<li> <li>Negotiation skills<li> <li>Conflict management skills<li> <li>Time management skills<li> <li>Understanding and interpreting construction documents<li> <ul><p><b>WORK ENVIRONMENT<b> <p> <p>Mostly an office environment with occasional visits to the manufacturing floor proper PPE must be worn on manufacturing floor <p> <p><b>TRAVEL REQUIREMENTS<b> <p> <p>Occasional travel related to other sites corporate <p> <p>LIKS1 <p> <p>Apogee and our brands are an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status or any other characteristic protected by state or federal law<p>
Customer Support Associate (Remote in North Carolina)
Company: FEVO
Location: Other US Location
Posted Mar 01, 2024
<p><b>THE COMPANY<b><p> <p>FEVOs mission is to rehumanize online shopping by which we mean make it engaging and fun rather than lonely and isolating<p> <p><br ><p> <p>We are doing that by building innovative highly social ecommerce tools for the biggest brands in the world allowing their shoppers to interact with the people they care about throughout the purchase process Our team is made up of innovators and selfstarters who move fast love what they do and consider the status quo a sworn enemy We are currently the dominant market leader in live events and entering expansive new categories including fashion luxury retail beauty home and travel<p> <p><br ><p> <p><b>THE JOB<b><p> <p><span>As a <span><b>Customer Support Associate<b><span> at FEVO you will be at the forefront of our ClientConsumer Operations Department working with a passionate team of associates and managers to provide an outstanding customer experience This includes various levels of troubleshooting offering solutions and best practices that will increase satisfaction growth and retention while helping transform our industry<span><p> <p><span> <span><p> <p><span>Our ideal <span><b>Customer Support Associate<b><span> will exhibit a high level of EQ and confidence to provide excellent support to external customers as well as internal members of the company This role will provide a strong level of service for customer inquiries including platform product fulfillment research and communications while implementing process improvements and enhanced satisfaction <span><p> <p><span> <span><p> <p><b>Were looking for someone to work remotely from NORTH CAROLINA<b><span> who has a true passion for customer relations and helping others If youre a kind and collaborative human we would love to hear from you<span><p> <p><br ><p> <p><b>WHAT YOULL DO<b><p> <p><span><span><span> <span><span>Daily management of customer requests including multiple clients and organizations for ticketing refunds seating adjustments merging accounts etc<span><p> <p><span><span><span> <span><span>This role will be responsible for handling customer inquiries in a timely efficient and professional manner<span><p> <p><span><span><span> <span><span>Provide ongoing service and support to customers on a regular basis using verbal and electronic means of communication while tracking suggestions for improvement<span><p> <p><span><span><span> <span><span>Support and advise other team members and departments across the company to ensure knowledge sharing and enhancement of services provided to the customer<span><p> <p><span><span><span> <span><span>Identify and assess customer needs including platform purchasing order fulfillment and sharing inquiries in a timely manner<span><p> <p><span><span><span> <span><span>Monitor customer activity and feedback including case management while alerting respective teams of any urgent issues<span><p> <p><span><span><span> <span><span>Coordinate troubleshooting techniques and tools to identify issues and offer appropriate solutions<span><p> <p><span><span><span> <span><span>Attend ongoing team meetings and training sessions to address customer needs and improve processes<span><p> <p><span><span><span> <span><span>Provide rotating support on weekends and holidays as needed<span><p> <p><br ><p> <p><b>WHAT YOULL BRING<b><p> <p><span><span><span> <span><span>A college degree from an accredited school<span><p> <p><span><span><span> <span><span>23 years of experience preferably in ticketing live events box office sports background<span><p> <p><span><span><span> <span><span>Technically proficient with a knowledge of CRM systems and practices industry trends and other relevant applications<span><p> <p><span><span><span> <span><span>Strong communication skills written verbal social and interpersonal<span><p> <p><span><span><span> <span><span>Advanced troubleshooting multitasking timemanagement and organizational skills<span><p> <p><span><span><span> <span><span>Ability to prioritize and strategize in a dynamic fastpaced environment balancing client requests technical hurdles and daily management of competing priorities and deadlines<span><p> <p><span><span><span> <span><span>Professional selfmotivated and reliable with the ability to remain calm under pressure<span><p> <p><span><span><span> <span><span>Perform with a high level of precision and sense of urgency<span><p> <p><span><span><span> <span><span>Solution driven and disciplined to find creative solutions to customer needs<span><p> <p><span><span><span> <span><span>Exceptional collaboration skills to work effectively with teams<span><p> <p><span><span><span> <span><span>Ability to participate in ongoing training calls and meetings<span><p> <p><br ><p> <p><b>WHAT YOULL GET<b><p> <p><span> Freedom to grow and personally drive innovation and results<span><p> <p><span> The opportunity to work with and learn from talented and passionate team members<span><p> <p><span> A teamoriented highly collaborative environment where selfmotivation and camaraderie are highly rewarded<span><p> <p><span> Work from anywhere and be able to meet up with your team at FEVOs gorgeous headquarters located in the Meatpacking District in NYC<span><p> <p><br ><p> <p><br ><p> <p><b>WHATS IN IT FOR YOU<b> <p><ul><li>Salary range $3540k Nonexempt hourly position <li> <li>Stock option program<li> <li>Generous benefits package<li> <li>Company sponsored 401K program<li> <li>Work From Anywhere flexible remote or hybrid work options<li> <li>Paid company holidays<li> <li>Pawternity benefit for adopting a pet<li> <li>Access to stateoftheart office in NYCs Meatpacking District<li> <ul><p> <p><p>FEVO provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p><br ><p> <p>This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p> <p><br ><p> <p><i>To Staffing and Recruiting Agencies Our company does not accept unsolicited CVs or applications from agencies We are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application<i><p> <p><p>
Senior Communications Manager
Company: Alo Yoga
Location: Other US Location
Posted Mar 02, 2024
Alo is hiring a Sr. Brand Communications Manager for its lifestyle division, which includes Beauty, Wellness, and Alo Moves. The ideal candidate should have extensive PR experience, agency experience is preferred. The role involves executing PR strategies, managing media relations, and driving brand exposure through creative product placement and campaign launches. The candidate will also coordinate editorial activities, manage Alo's editorial network, and collaborate with the marketing team to turn media relationships into brand equity. The position requires a strong understanding of the fashion, beauty, and wellness media industry, and the ability to work in a fast-paced, creative environment.
Senior Field Service Engineer - HYBRID (Palo Alto, CA)
Company: RefleXion Medical
Location: Other US Location
Posted Mar 01, 2024
<p><strong>Who We Are<strong><p> <p>RefleXion elevates radiopharmaceuticals from drugs that help identify cancer to guides that actively direct external beam radiotherapy by leveraging tumor biology Designated an FDA Breakthrough Device for lung tumors RefleXions SCINTIX® biologyguided radiotherapy aims to overcome longstanding barriers preventing definitive radiotherapy for metastatic disease FDAcleared SCINTIX therapy automates targeting and motion management for use in FDGguided treatment of lung and bone tumors that arise from primary lung and bone cancers or are metastases from other primary cancers In strategic collaborations with industryleading radiopharmaceutical companies RefleXion is codeveloping and cocommercializing diseasespecific radiotracers for treating latestage cancers<p> <p>Find out more about RefleXion and SCINTIX therapy at <strong>reflexioncom<strong><p> <p>Stay up to date with RefleXion by following our channels here<p> <p><strong>LinkedIn<strong> <strong>X formerly Twitter<strong> <strong>Instagram<strong> <strong>Facebook<strong> and <strong>YouTube<strong><p> <p><strong>About This Role <strong><p> <p>The Senior Field Service Engineer is customerfocused and able to perform all mechanical electrical and electronic repairs on medical linear accelerators integrated with fan beam CT and PET in a timely fashion while meeting all administrative requirements This position warrants the highest level of professional representation between the customer and the Company in all aspects of customerrelations<em><em><p> <p><strong>What You Will Be Doing <strong><p> <ul><li>Ensure customer satisfaction through implementation of effective and efficient service activities<li> <li>Install maintain repair upgrade and test equipment in a clinical environment within time requirements established by service management andor customer<li> <li>Provide planned maintenance in accordance with published procedures<li> <li>Maintain performance and service records on the equipment<li> <li>Troubleshoot and repair equipment with minimal andor remote support<li> <li>Timely and professionally handle field service calls and issues triage with headquarters as appropriate<li> <li>Communicate with the customer and account executive to ensure satisfaction and implement any necessary corrective actions<li> <li>Timely and accurate submission of service reports timesheets expense reports film badges and other paperwork as assigned<li> <li>Economic use of replacement parts and managing the returns process<li> <li>Responsible for managing stock and maintaining tools so they are compliant and in good order<li> <li>Provide feedback to Engineering for servicerelated product improvements<li> <li>Other duties as assigned<li> <ul><p><strong>Where You Will Do This Job <strong><p> <ul><li><strong>Hybrid <strong><strong>In the Field On the Road <strong> This position requires a regular commute to and from customer sites the successful candidate must reside within a commutable distance to the customer site in Palo Alto CA May be required to travel to train in Hayward CA HQ and on those occasions where service coverage is needed at other customer sites within the US <li> <ul><p><strong>What We Need <strong><p> <ul><li>Associate degree in electronics engineering or related discipline or equivalent onthejob training and experience<li> <li>5+ years of field service engineertechnician experience with complex electromechanical devices <li> <li>Proven ability to diagnose and resolve problems on complex electromechanical devices using highly sophisticated software and hardware<li> <li>Proficient in the use of test equipment and hand tools including oscilloscopes multimeters and electrical safety testers<li> <li>Good computer and software skills such as working knowledge of MS Windows and Linux operating systems and control systems networking<li> <li>Must be able to lift 50 lbs<li> <li>A valid drivers license and an acceptable clean driving record<li> <li>Able to climb ladders kneel or crouch occasionally as required<li> <li>Work safely in confined areas in the presence of HVDC up to 100kV 480V3ϕ 100kW AC power distribution highenergy ionizing radiation high pressure pneumatics and heavy rotating machinery<li> <li>Willing and able to be available by cell phone 247 and to be oncall travel andor work evenings and weekends if needed<li> <li>Ability to learn new software tools quickly<li> <ul><p><strong>Ways to Stand Out<strong><p> <ul><li>7+ years experience as a field service engineertechnician experience with medical device equipment medical linear accelerator or diagnostic equipment CT PET or MRI scanners preferred<li> <li>Previous experience at working onsite at the clinic a plus<li> <li>Experience working in a complianceoriented and highly regulated environment preferred<li> <ul><p><strong> <strong><strong>What You Will Love About Working with Us<strong><p> <ul><li>The opportunity to work with a passionate driven team in a preIPO startup environment<li> <li>Flexible work location and schedule available for many positions see above for specific work location for this position<li> <li>Competitive compensation and PreIPO stock option packages<li> <li>Medical both HMO and PPO options Dental and Vision<li> <li>Health Savings Account HSA Flexible Spending Account FSA Dependent Care Flexible Spending Account DCFSA<li> <li>Pretax Commuter Benefits<li> <li>Participation in the Companyprovided vehicle program<li> <li>Employee Assistance Program EAP<li> <li>401k<li> <li>3 WeeksYear PTO Accrual rate to start and 12 Paid Company Holidays<li> <li>Employer paid Life Insurance shortterm and longterm disability<li> <li>RefleXion Benefit Hub Company exclusive discounts and deals on a variety of sites and items<li> <li>Weekly catered onsite lunches as well as kitchens filled with a variety of healthy and delicious food and drinks including an espresso machine and panini stations<li> <li>Employee Events Variety of Workshops Lunch n Learns Financial Wellness education Regular Coffee Chats with Executive Leadership Scavenger Hunts Company Milestone celebrations and more<li> <li>Electric car charging stations on site<li> <ul><p>The pay range for this role is $3100 $6500 an hour Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location This may be different in other locations due to differences in the cost of labor The total compensation package for this position may also include bonus stock benefits andor other applicable variable compensation<p> <p><strong>Values and Diversity <strong><p> <p>RefleXion is an equal opportunity employer All aspects of employment including the decision to hire will be based on merit competence performance and business needs We do not discriminate based on race color religion marital status age national origin ancestry disabilitymedical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law<p>
Manager, Customer Success - Apptio
Company: IBM
Location: US Research Triangle Park
Posted Feb 28, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> Apptio an IBM company is the leading technology spend and value management software provider Its AIpowered data insights empower leaders to make smarter financial and operational decisions A pioneer and category leader in Technology Business Management TBM and FinOps Apptio works with thousands of customers partners and community members worldwide Visit wwwapptiocom <p> You <p> <p> As the Manager of Customer Success Managers CSMs you will be responsible for managing a team of CSMs in the Americas Region as well as be required to maintain a reduced portfolio of customers within the Region The CSM teams focus is to monitor and drive adoption value realization and expansion of the Apptio product suite You will bring your CSM experience to your assigned accounts and will be leading developing and supporting your team of direct reports to ensure they provide a high level of customer engagement and maintain corporate renewal health and expansion objectives You will partner with the global leaders at Apptio an IBM Company across Customer Success Professional Services Sales Marketing Products Engineering and Support to foster partnership and industry expertise to ensure every customer realizes full value from their investment with Apptio <p> <p> Us <p> <p> This position is part of Apptios Extended Leadership Team with specific responsibility for a portion of the CSM team in the Americas Region The CSM team activities are focused on usage and adoption combined with new feature adoption operational best practices and advocacy for their customers CSMs leverage their organizational and operational capabilities to help customers create value against their corporate objectives while driving operational excellence and program governance CSMs engage broadly across organizations focusing on building relationships and ensuring renewals Your job is guiding this group of exceptional talent to provide that value and expertise to each of their assigned portfolios in accordance with Apptios best practices For all levels of customer TBM Cloud andor Agile maturity CSMs will help to accelerate and mature adoption and value related to the Apptio Solutions which encompasses Business and IT Strategy Cloud Technology and Operational Management and Financial Performance Management The efforts of this individual will directly impact the direction and operation of the entire CSM function in the Americas the Customer Success organization and ultimately the success of Apptios customers <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <p> <ul> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Lead develop and serve direct reports <span> <span> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Provide direction to the team on CSM operations with ongoing feedback amp coaching on their performance Identify gaps in knowledge amp capability for both individuals the team amp the CSM Americas function and work with other CSM leaders to ensure those gaps are filled <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Maintain a reduced portfolio of customers as a CSM <span> <span> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Work closely with customers to understand amp drive use cases monitor amp track usage of Apptio applications identify amp react to adoption risk both in terms of threats amp opportunities build agree then coach customers to deliver against their success plans to ensure achievement of roadmap targets <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Ensure the performance of the CSM team <span> <span> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Regularly observe direct reports on the performance of their jobs to ensure they maintain the standards expected from an Apptio CSM CSMs are required to provide timely amp accurate updates to key metrics systems monitoring of usage amp use case execution manage solution enhancement over the customer lifecycle identify amp react appropriately to risks to adoption amp renewal and oversee support ticket escalations The role will require the successful candidate to identify amp resolve any areas for improvement within their teams function <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Align with other CSM functions <span> <span> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Drive operational efficiency amp alignment across the Customer Success functions by working in close collaboration with other CSM amp CS global leaders on appropriate initiatives amp activities to drive customer results <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Coordinate with the Account ManagementField Sales Rep Function <span> <span> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Working alongside Account Managers amp other sales team members to ensure alignment with the efforts of the sales team to maximize adoption renewal and customer satisfaction <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Act as the Customer Advocate <span> <span> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Serve as liaison between our customers amp various Apptio teams as necessary to ensure that escalations support tickets risks and general feedback are understood amp effectively handled coordinate support ticket escalations efficiently amp equitably and collaborate with other departments in the company to resolve customer issues in a timely fashion while maintaining high levels of customer satisfaction <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Maintain Domain and Product Knowledge <span> <span> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Understand the business amp technical problems the Apptio solution addresses Stay current on product roadmap as well as understanding the scenarios features and functions within each of the products amp how these are applied to address business amp technical problems <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Contribute as a leader <span> <span> <b> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Work globally with CS peers the Global CS Practice and crossfunctionally within the Americas Region to develop amp drive change initiatives identify amp validate key problems and present workable solutions to management in collaboration with other leaders <span> <span> <span> <span> <span> <span> <li> <ul> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <p> <ul> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Proven experience in B2B SaaS environment delivering against operational metrics focused on adoption and renewal upsell and expansion <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Experience of holding CSM teams accountable to metrics <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Capable influencer with proven ability to build amp maintain strong customer relationships at all levels <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Proven experience driving customer value amp adoption through use case elicitation <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Proven experience identifying amp addressing adoption risks amp opportunities <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Scrappy creative and hands on willing to personally jump in amp help the team manage clients handle escalations etc <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Team player who will innovate to continue improving the way Apptio serves its customers <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Excellent organization programproject management time management and communication skills <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Ability to travel up to 20 of the time <span> <span> <span> <span> <span> <span> <li> <ul> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <p> <ul> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Experience within Cloud IT Finance andor Technology departments <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Technical hands on implementation experience <span> <span> <span> <span> <span> <span> <li> <li style=marginbottom11px> <span style=fontsize11pt> <span style=lineheightnormal> <span style=tabstopslist 5in> <span style=fontfamilyCalibrisansserif> <span style=fontsize120pt> <span new= romanserif= style=fontfamily times=> Managerial experience leading a team <span> <span> <span> <span> <span> <span> <li> <ul><div>
Sr Tax Analyst - US
Company: Aptos Retail
Location: Other US Location
Posted Feb 28, 2024
Aptos is a leading retail solutions provider with a global presence, offering growth opportunities, industry-leading training, and a diverse culture. The Senior Tax Analyst role involves managing indirect tax filings, preparing account reconciliations, and assisting with global transfer pricing. The position requires a Bachelor's degree in accounting or finance, CPA, and 7+ years of corporate taxation experience. The pay range is between $75,000 and $100,000 plus incentive bonus.
Tax Manager - US
Company: Aptos Retail
Location: Other US Location
Posted Feb 28, 2024
<div> <p><span><strong>Making a job change is a big decision Why consider Aptos<strong><span><p> <p><span>You will join a team of remarkable colleagues who are committed and passionate about creating and delivering leadingedge solutions to the retail market You will be part of an exciting growth journey where we will do everything possible to help you reach and exceed your career dreams Our colleagues have access to industryleading training and development opportunities and the chance to work in a global diverse culture with offices in 13 countries You will be part of an inclusive culture that is grounded in our Companys purpose to make a difference for <strong>every colleague every client every day<strong><span><p> <p><span>With years of deep retail DNA Aptos has been a marketleading platform that drives the worlds largest retailers product promotion commerce and merchandising decisions across online and brickandmortar operations The opportunity at Aptos has never been greater as we transition our solutions to cloudnative microservices architecture More than 135000 retail locations impact nearly $2 trillion in annual revenue across fashion grocery drug convenience general merchandise discount and sporting goods stores optimized with Aptos solutions We hope youll be a part of taking innovative solutions to market with the leader in Unified Commerce<span><p> <div> <p><strong>A quick snapshot<strong><p> <p>Reporting to the Director of Tax the Tax Manager will be responsible for matters relating to tax compliance provision business support transfer pricing intercompany structuring and tracking all corporate tax documentation The Tax Manager will also be responsible for managing tax staff and team with thirdparty tax service providers in order to accomplish the tax matters stated below<p> <p><strong>Heres what youll do<strong><p> <ul><li>Manage and review US UK Mexico and additional foreign tax returns<li> <li>Assist in the preparation and filing of Canadian tax returns including the SRampED credit claim and Quebec eBusiness Tax Credit application<li> <li>Manage the preparation of quarterly and annual tax provisions<li> <li>Prepare tax notes to financial statements<li> <li>Participate in international tax planning<li> <li>Assist with global transfer pricing and updates for agreements<li> <li>Manage intercompany loan agreements<li> <li>Help with withholding determination and contract structuring<li> <li>Assist in dealing efficiently and timely with tax audits<li> <li>Contribute to systems integration projects for any newly acquired or formed entities <li> <li>Review US and UK monthlyquarterly sales tax returns<li> <li>Manage one direct report<li> <ul><p> <strong>Heres what skills youll need<strong><p> <ul><li>Bachelors degree in accounting<li> <li>CPA or Masters degree in Taxation or completion of the CICA Indepth Tax Courses<li> <li>Four to five years of experience in managing CanadianUS tax compliance and reporting processes in a private or public multinational company experience in a high tech industry would be beneficial<li> <li>Strong knowledge and understanding of bookkeeping is essential<li> <li>Ability to perform successfully in a fast paced multitask environment and meet compliance deadlines timely and independently<li> <li>Leadership skills and ability to coach and develop team members<li> <li>Experience with global entity structures<li> <li>Proficient skills in Excel<li> <li>Experience with NetSuite or similar accounting system<li> <li>Strong organizational skills and attention to detail<li> <li>Knowledge of Taxprep and Answerconnect<li> <li>Expertise in indirect tax would be beneficial<li> <ul><p><strong>Aptos Engaging customersand our colleaguesdifferently<strong><p> <ul><li>Aptos develops <strong>highly advanced solutions<strong> on the forefront of retailing for more than 1000 of the worlds most iconic brands As a member of our professional or technical teams you can too<li> <li><strong>Aptos is the recognized industry leader<strong> in delivering <strong>singular commerce <strong>via the Cloud to integrate and enrich customer engagement merchandising marketing and analytics operations across complex omnichannel enterprises This enables us to provide the seamless experiences that todays shoppers now expect with the efficiency deep insight and responsiveness that todays retailers demand<li> <li>At Aptos we <strong>engage our customers differently<strong> not as vendors but as longterm retail partners and we enable them to engage <em>their<em> customers differently with a deep understanding of who they are why they buy and what they want<li> <li>We also <strong>engage our colleagues differently<strong> in an exciting collaborative environment that actively fosters a pioneering spirit a strong sense of community and absolute authenticity in everything we do<li> <ul><p><strong> <strong><strong>Heres what will give you an edge<strong><p> <ul><li>We know it when we see it Passion is not saying how much you love what you do in your most excited voice Passion is revealed in your truest self Its about what youve accomplished how you want to grow the ideas you have your philosophies Its demonstrating through your words and your actions that you truly believe in what you do and where you work That it matters to you And thats pretty cool<li> <li><strong>Resourcefulness and application<strong><strong> <strong>At Aptos we have a pioneering spirit when we have questions we find answers when were faced with challenges we find solutions We turn to a variety of resources including our own colleagues our professional network the Internet articles and books whatever helps us get the job done But its not just about using a variety of resources to <em>gain <em>knowledge its also about <em>applying <em>that knowledge to other areas of the job or business where it might make sense <li> <li>You dont wait around for things to happen or for your manager to tell you what to do Youre not only proactive about completing your own work but when you sense the need to introduce a project that will benefit the team or the organization even if its outside your scope of work you put a proposal together talk to the team about it and <em>own it<em> And that also goes back to having a pioneering spirit <li> <li><strong>Quality orientation<strong> You rarely make mistakes because you have good processes in place to ensure that every last detail is correct Theres hardly an error that gets past you even when youre under pressure to complete something in a very short timeframe<li> <ul><div> <p><span>We offer a competitive total rewards package including a base salary determined based on the role experience skill set and location For those in eligible roles discretionary incentive compensation may be awarded in recognition of individual achievements and contributions We also offer a range of benefits and programs to meet employee needs based on eligibility <span><p> <p><span>We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran By submitting an application for this job you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice<span><p> <div>