Digital Transformation Jobs in Atlanta, GA
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eCommerce Product Manager
Company: NCR Corporation
Location: Atlanta, GA
Posted Mar 12, 2024
<p><b>About NCR<b><b>VOYIX<b> <p> <p>NCR VOYIX Corporation NYSE VYX is a leading global provider of digital commerce solutions for the retail restaurant and banking industries NCR VOYIX is headquartered in Atlanta Georgia with approximately 16000 employees in 35 countries across the globe For nearly 140 years we have been the global leader in consumer transaction technologies turning everyday consumer interactions into meaningful moments Today NCR VOYIX transforms the stores restaurants and digital banking experiences with cloudbased platformled SaaS and services capabilities <p> <p>Not only are we the leader in the market segments we serve and the technology we deliver but we create exceptional consumer experiences in partnership with the worlds leading retailers restaurants and financial institutions We leverage our expertise RampD capabilities and unique platform to help navigate simplify and run our customers technology systems <p> <p>Our customers are at the center of everything we do Our mission is to enable stores restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth to operational excellence to reduced costs and profit growth Our solutions empower our customers to succeed in todays competitive landscape <p> <p>Our unique perspective brings innovative industryleading tech to all the moving parts of business across industries NCR VOYIX has earned the trust of businesses large and small from the bestknown brands around the world to your local favorite around the corner <p> <p>The eCommerce Product Manager for Restaurants will play a critical role in evolving the strategy and roadmap to drive gotomarket adoption engagement of consumer experiences with Aloha eCommerce products and platform capabilities You will create and deliver solutions with a focus on driving adoption and increasing engagement for both our largest enterprise customers and small medium businesses Your work will directly impact the shopping and food ordering experience of millions of consumers through a delightful experience and improving their ability to discover understand and order against the fulfillment options that best fit their needs <p> <p>The incumbent will be an experienced and dynamic professional who is strategic technology savvy and can drive both product strategy and operational efficiencies <p> <p><b>Responsibilities <b> <p> <ul><li>Champions a superior digital guest experience with instore for restaurants<li> <li>Develops and evolve the strategy for enabling our customers and their brands to enable their brand strategy highlight their menu and store experience engage with consumers and attract repeat ordering<li> <li>Maintains a high awareness and understanding of eCommerce strategies key use cases capabilities and KPIs for a competitive product in our market With internal partners performs market research market validation and whitespace analysis to identify new opportunities for existing and new features and functionality<li> <li>Plans and prioritizes use cases customer segments projects and strategic goals Then plans and prioritizes product features from conceptual through product life cycle to optimize revenue and meet our corporate objectives through a thorough understanding of business segment needs<li> <li>Conducts an objective clinical assessment of competing needs for your eCommerce platform and make strategically sound datasupported decisions on which items to work on first<li> <li>Maintains quarterly roadmaps that align strategy with focus on adoption identify dependencies and ensure closely alignment with crossfunctional dependent teams<li> <li>Develops content andor presentations to share and build advocacy for the digital strategy with executive audiences and partners across the organization<li> <li>Ensures appropriate delivery of product requirements across the development lifecycle including partnering with design and technology teams to ensure the visual design content strategy copywriting and development align to the strategic vision<li> <li>Develops the go to market strategy for products as well as platform capabilities that enable the overall eCommerce strategy<li> <li>Creates a zealous approach and process for monitoring product performance supporting AB tests and recommending opportunities to enhance the experiences products capabilities on the NCR Voyix Commerce Platform<li> <li>Directs other product managers who are peers and team members to translate the digital strategy into clearly prioritized requirements documentation including acceptance criteria and test cases<li> <li>Leads and maintains feature development and backlog attending daily scrums to help drive priority decisions and remove roadblocks<li> <li>Positions self as a strategic lead across key adoption and engagement experiences working closely with members of the product engineering UX and operational teams<li> <ul><p><b>Required Experience<b> <p> <ul><li>Bachelors Degree in business computer science marketing andor related field<li> <li>6+ years of product ownership or product management experience 35 years of digital product management websitemobile<li> <li>Must demonstrate fluency in eCommerce technology and be comfortable with navigating both the front end and the backend software implementations<li> <li>Proven leadership across multiple teams while working collaboratively to deliver with quality on time<li> <li>Ability to think strategically and drive ideas into action with a positive outlook and willingness to take personal initiative<li> <li>Experience with technical user and business issues in a fastpaced organization<li> <li>Experience working with tools systems and processes that support gotomarket delivery and triage of content data configuration and service integration<li> <li>Strong product management discipline in both discovery and execution<li> <li>Outstanding verbal written communication and project leadership skills including an ability to communicate and influence at an executive level<li> <li>Possesses analytical and quantitative skills ability to use hard data and metrics to back up assumptions and develop business cases<li> <li>Proven ability to collaborate with and achieve results through others plus the ability to build strong and balanced relationships and the capability to interact within all levels of the organization<li> <li>Comfortable working with global teams<li> <li>Experience operating in AgileSCRUM delivery methodology<li> <ul><p><b>Preferred Experience<b> <p> <ul><li>Experience in restaurants or retail industry<li> <ul><p>Data analytics tools are a plus <p> <p>Offers of employment are conditional upon passage of screening criteria applicable to the job <p> <p><b>EEO Statement<b> <p> <p>Integrated into our shared values is NCR Voyixs commitment to diversity and equal employment opportunity All qualified applicants will receive consideration for employment without regard to sex age race color creed religion national origin disability sexual orientation gender identity veteran status military service genetic information or any other characteristic or conduct protected by law NCR Voyix is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential We believe in understanding and respecting differences among all people Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment <p> <p><b>Statement to Third Party Agencies<b> <p> <p>To ALL recruitment agencies NCR Voyix only accepts resumes from agencies on the preferred supplier list Please do not forward resumes to our applicant tracking system NCR Voyix employees or any NCR Voyix facility NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes <p> <p>When applying for a job please make sure to only open emails that you will receive during your application process that come from a ncrvoyixcom email domain<p>
Asset Protection Associate (Full-Time)
Company: GOAT Group
Location: Atlanta, GA
Posted Mar 11, 2024
<p><span><strong>About the Team<strong><span><p> <p><span>At GOAT Group the Asset Protection team is dedicated to offering our employees a safe workplace that operates at the highest level of integrity The department is comprised of Asset Protection Security Inventory Control and Workplace Services This structure ensures that one global team oversees the physical security of our facilities the maintenance of our facilities the movement of our inventory and the overall safety of our employees As our global expansion continues we are looking for passionate people to join the team and help take our department to new heights<span><p> <p><span><strong>Role Overview<strong><span><p> <p><span>The Asset Protection Associate will support the local Asset Protection Team in our Atlanta facility This position reports to the AP SupervisorManager The incumbent will help ensure a safe and secure work environment by acting as a visual deterrent to potential loss while also documenting anyall required activities <span><p> <p><span><strong>In this role you will <strong><span><p> <ul><li><span>Foster healthy relationships with staff vendors and guests while demonstrating a superior customer service attitude<span><li> <li><span>Maintain a professional and presentable appearance at all times that is in compliance with GOAT Groups uniform standards<span><li> <li><span>Assist in reviewing POST Orders for your assigned facility<span><li> <li><span>Ensure that all aspects of POST Orders are in place monitored and enforced <span><li> <li><span>Assist in enforcing the facilitylevel IIPP Program Emergency Evacuation Procedures and the Fire Prevention Program<span><li> <li><span>Assist with access control compliance the visitor program and access card audits<span><li> <li><span>Thoroughly examine and record logistics carrier information in accordance with CTPAT compliance standards where applicable<span><li> <li><span>Complete openingclosing checklists and communicate findings<span><li> <li><span>Support the local management team with any planned andor special events<span><li> <li><span> Control entrance and departure of employees visitors and vehicles according to GOAT Group Policy<span><li> <li><span>Conduct thorough package inspections including jacketscoats anytime employees are exiting the facility warehouseretail store<span><li> <li><span>Monitor all surveillance cameras<span><li> <li><span>Document unlawfulsuspicious activities<span><li> <li><span>Review CCTV footage to document afterhours building openingclosing procedures<span><li> <li><span>Assist in the process of evicting trespassers and violators and detain perpetrators while following legal protocols before relevant authorities arrive at the scene<span><li> <li><span>Be trusted to make smart decisions consistent with applicable guidance and policies requiring good judgment both proactively and reactively<span><li> <li><span>Any other duties as assigned by Asset Protection Workplace Services andor Operations <span><li> <ul><p><span><strong>We are looking for<strong><span><p> <ul><li><span>A motivated and teamoriented individual with one or more years of Distribution Center andor Retail store experience<span><li> <li><span>Security Guard andor Asset Protection experience preferred<span><li> <li><span>Audit and compliance experience preferred<span><li> <li><span>Ability to coach and train team members<span><li> <li><span>Ability to confidently handle personal andor sensitive information<span><li> <li><span>Ability to work a flexible schedule to meet the evolving needs of the business<span><li> <li><span>CCTV NVR Google Suite Excel Powerpoint and IOS experience is a plus for this position but not required<span><li> <li><span>Ability to work in a typical warehouse or retail environment This could include dust fluctuating temperatures and extended time frames of sitting standing andor walking<span><li> <li><span>High School Diploma or equivalent<span><li> <ul><p><br ><p><p><span>SJ2024<span><p> <div> <div> <p><em>The hiring range for this position is below plus benefits 401K paid time off dental medical vision disability life insurance options To determine starting pay within the hiring range we carefully consider a variety of factors including primary work location rolelevel a candidates skills experience market demands and internal parity You may reach out to a recruiter for additional information<em><p> <p>Hiring Range<p> <p><span>$1587<span><span><span><span>$1755 USD<span><p> <div> <div> <div> <p><span>GOAT Group represents the leading platforms for authentic sneakers apparel and accessories Operating four distinct brandsGOAT Flight Club Grailed and aliasGOAT Group has a global community of over 50M members across 170 countries<span><p> <p><span>GOAT is the global platform for the greatest products from the past present and future Since its founding in 2015 GOAT has become the leading and most trusted sneaker marketplace in the world and has expanded to offer apparel and accessories from select emerging contemporary and iconic brands Through its unique positioning between the primary and resale markets the company offers styles across various time periods on its digital platforms and in its retail locations while delivering products to over 50 million members across 170 countries<span><p> <p><span>Established in New York City over 15 years ago Flight Club revolutionized sneaker retail as the original consignment store for rare shoes Carrying the rarest exclusives and collectible sneakers Flight Club has evolved from a onestop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike With three brickandmortar locations in New York City Los Angeles and Miami Flight Club remains the premier source for authentic rare sneakers<span><p> <p><span>Founded in 2013 Grailed is the leading communitydriven marketplace for rare luxury streetwear and vintage fashion The marketplace was built for enthusiasts by enthusiasts and features products from brands including Supreme Raf Simons Gucci Saint Laurent Balenciaga Prada and more With a highly curated selection of resale pieces including inventory exclusive to the platform Grailed makes fashion accessible<span><p> <p><span>The company is backed by strategic investor Foot Locker Inc as well as some of the leading names in venture capital including Park West Asset Management T Rowe Price Associates Inc Franklin Templeton Adage Capital Management Ulysses Management D1 Capital Partners Accel Andreessen Horowitz Index Ventures Matrix Partners Upfront Ventures Webb Investment Network and Y Combinator<span><p> <p><em><span>GOAT Group will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance if applicable By applying you authorize GOAT Group to send you text messages regarding your job application interview andor onboarding process and other job opportunities at GOAT Group <span><span>If you are a California resident please review our California Privacy Rights Notice for Job Applicants <span><em><em><span>If you are an EU or UK resident please review our EU UK Candidate amp Employee Privacy Notice<span><em><p> <div>
Life Sciences AVP - Digital Media Sales
Company: Veradigm LLC
Location: Atlanta, GA
Posted Mar 11, 2024
<div> <p><p> <p>Welcome to Veradigm Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes Our Vision is a Connected Community of Health that spans continents and borders With the largest community of clients in healthcare Veradigm is able to deliver an integrated platform of clinical financial connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information<p> <div> <p><strong>Veradigm Life Science<strong><p> <p>The Veradigm Network is wellpositioned to address the unique needs of Life Sciences customers By leveraging the Veradigm Network research data and associated insights become both an output of care delivery as well as additional knowledge to improve quality of care a true virtuous cycle<p> <p>Our portfolio of solutions provides insights using realworld data directly sourced from the Veradigm Network These solutions can help Life Sciences customers discover timely actionable realworld evidence to improve patient experience and outcomes and demonstrate how their products can benefit appropriate patient populations<p> <p><strong>Join the Digital Media sales team <strong><p> <p>Veradigm is looking for an experienced Life Sciences AVP individual contributor to join our digital media sales team to be responsible for developing and managing a life sciences sales pipeline closing and strategic marketing partnerships<p> <p>The ideal candidate will have a strong background in selling digital media marketing and clinical program solutions to the biopharmaceutical industry and their agencies Knowledge of the broad healthcare marketplace health IT and EHR pointofcare solutions market researchanalytics patient education and or market accesspayer marketing is a plus<p> <p>The purpose of this role is to establish deep horizontal and vertical relationships with key accounts resulting in the sale of marketing solutions including media solutions and enhanced clinical workflow solutions under development This role provides a unique opportunity to join a sales organization with one of the most successful and innovative leadership teams in health technology and a fastgrowing and highprofile business unit within Veradigm<p> <p><strong>What you will contribute<strong><p> <ul><li>Identify and initiate contact with Life Science prospects within biopharmaceutical companies across their commercial organizations especially brand franchise leadership market access and centers of excellence focused on marketing innovation<li> <li>Assess customer needs develop effective sales proposals negotiate deals and ensure successful delivery of closed programs Upselling and working with other Life Science focused sales teams within Veradigm is also important<li> <li>Manage communications scheduling and approvals between the client client services and operations team throughout the implementation process<li> <ul><p><strong>The ideal candidate will have<strong><p> <ul><li>Bachelors degree Preferred or Equivalent work experience<li> <li>Minimum 15 years experience in the healthcare industry Preferred<li> <li>7+ years experience selling marketing services to the pharmaceutical industry and their Agencies<li> <li>Consultative netnew sales professional who can produce in a dynamic highly visible environment<li> <li>History of consistent topperforming sales record in new business sales<li> <li>Excellent interpersonal verbal and written communication skills<li> <li>Selfmotivated analytical highly organized and detail oriented<li> <li>Able to multitask and work in deadline driven team environments<li> <ul><p><strong>Travel Requirements<strong><p> <ul><li>2025 Occasional overnight outoftown travel required day travel if located in the Northeastern US<li> <li>Remotehomebased role east coast preferred<li> <ul><p><strong><span datacontrast=auto>Compliance<span><strong> <br > <br ><span datacontrast=auto>Job responsibilities include fostering the Companys compliance with all applicable laws and regulations adherence to the Code of Conduct and Compliance Program requirements policies and procedures Compliance is everyones responsibility<span><span dataccpprops=> <span><p> <p>LIREMOTE<p> <p>LIKB1<p> <p><br ><br ><br ><p><div> <p><strong>Enhancing Lives and Building Careers<strong><p> <p>Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development Together we are <strong>In the Network<strong> Interested in learning more<p> <p>Take a look at our Culture Benefits Early Talent Program and Additional Openings<br >We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID19<p> <p>Visa Sponsorship is not offered for this position<p> <p>Veradigm policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race color religion sex national origin ancestry marital status protected veteran status age individuals with disabilities sexual orientation or gender identity or expression or any other legally protected category Applicants for North American based positions with Veradigm must be legally authorized to work in the United States Verification of employment eligibility will be required as a condition of hire Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce<p> <p>From a VEVRAA Federal Contractor We request Priority Referral of Protected Veterans<p> <p>This is an official Veradigm Job posting To avoid identity theft please only consider applying to jobs posted on our official corporate site<p> <p><b>Thank you for reviewing this Veradigm opportunity Does this look like a great match for your skill set If so scroll on down and tell us more about yourself <b><br ><p><div>
Associate Director, Programmatic
Company: Tombras
Location: Atlanta, GA
Posted Mar 12, 2024
Tombras, a renowned advertising agency, is seeking an Associate Director of Programmatic Media. The role involves managing team members, leading high-touch accounts, and being client-facing for presentations. The ideal candidate should have 3+ years of media planning experience, 5+ years in digital/programmatic campaigns, and expert knowledge of DSPs/SSPs. Tombras offers a family-oriented environment, unlimited PTO, generous parental leave, and a modern building in Downtown Knoxville. The agency is committed to diversity and equal opportunity employment.
Senior PEGA Architect
Company: Radiant Digital
Location: Atlanta, GA
Posted Mar 12, 2024
<p><span><strong>Job Title <span>Senior PEGA Architect<span><strong><span><p> <p><span><strong>Location Alpharetta GA USA 30022<strong><span><p> <p><span><br ><span><p> <p><span><br ><span><p> <p><span><strong>Description<strong><span><p> <p><span><br ><span><p> <p><span>Locations open Irving TX and Alpharetta GA<span><p> <p><span>Working Model Hybrid Tuesdays and Thursdays in office<span><p> <p><span><br ><span><p> <p><span><strong>Description<strong><span><p> <p><span><br ><span><p> <p><span>Works closely with customers and team members to understand current operating procedures program objectives and business requirements that drive the design and development of high quality technical solutions Involved with full systems life cycle to include planning coding testing and documentation Experienced in system analysis design and quality assurance Consults with user to identify current operating procedure and clarify program objectives and makes recommendations about new code or reuse of existing code Bachelors degree in computer science information systems or other related field Ability to manage multiple assignments Superior written and oral communication skills 610+ years of experience<span><p> <p><span><br ><span><p> <p><span>The selected candidate will supplement an existing PEGA Rules team and initially work on migration of rules from a different rules platform into PEGA working closely with existing consumers of the legacy rules product to ensure a seamless migration to PEGA Rules<span><p> <p><span><br ><span><p> <p><span><strong>MUST HAVE SKILLS<strong><span><p> <ul><li> <p><span>6+ years of total experience in IT hands on delivery of large enterprise complex solutions<span><p> <li> <li> <p><span>4+ years of experience in building and implementing modeldriven enterpriselevel business solutions using PegaSystems PRPC tool<span><p> <li> <li> <p><span>Hands on Experience in Designing and Implementing Enterprise Class Rules PRPC Flows Activities Reports and Correspondence PRPC Case Management and various PRPC Integrations<span><p> <li> <li> <p><span>Exposure to a variety of technologies including but not limited to J2EE JSP Servlets EJB XML Java Oracle<span><p> <li> <li> <p><span>Demonstrated knowledge of and applicability of ObjectOriented techniques and principles<span><p> <li> <li> <p><span>Experienced in integration with Database Web Services MQ and Middleware technologies<span><p> <li> <li> <p><span>Experience in Agile Scrum methodology<span><p> <li> <ul><p><span><br ><span><p> <p><span><strong>EDUCATIONCERTIFICATIONS<strong><span><p> <ul><li> <p><span>CSSA certification is required<span><p> <li> <ul>
Partner Account Manager (Remote)
Company: Profisee
Location: Atlanta, GA
Posted Mar 12, 2024
<p>Mission Why We Exist What We Do and Why We Need You <p> <p><strong>Mission Why We Exist What We Do and Why We Need You<strong> <p> <p>Profisee exists to empower the possibilities of the dataenabled future In a world where data drives decisions opportunity and innovation the importance of trusted data simply cannot be overstated Profisee is a growing Microsoft top tier partner focused on data management solutions in general and more specifically in the area of Master Data Management <p> <p>The Partner Account Manager is a key member of the Global Alliances team that drives revenue as a deal maker with SI Partners As Partners are key to services delivery Partner Service Excellence will be a critical part of your work This role is based in North America and is considered a remote position with a preference of Seattle WA or Atlanta GA area but not required This role will involve travel of up to 25 due to the direct work done with Partners and Microsoft at their locations <p> <p><strong>Requirements<strong> <p> <p><strong>Your Performance Objectives What You Will Accomplish<strong> <p> <p><strong>After one month you will<strong> <p> <ul><li> Have invested in gaining foundational knowledge about Profisee and what we do including <li> <li> Positioning of our solution within SI Partners through a highlevel understanding of Data Fabric Data Governance and Digital Transformations<li> <li> Build deep relationships with Profisee field sales and begin connecting them to SI sellers<li> <ul><p><strong>After three months you will<strong> <p> <ul><li> Grow SI revenue pipeline through GTM planning and execution with Partners in region<li> <li>Increase Partner Service Excellence by working with Partners through the Profisee certification process and aligning Profisee training and enablement resources to our Partners<li> <li>Support PAMs managing Global Sis with offices in region<li> <li> Manage Partner onboarding activities including Academy access FastStart training and intro to appropriate Profisee stakeholders and field sellers<li> <ul><p><strong>After six months you will <strong> <p> <ul><li>Maintain high Service Excellence standards as proved by customer adoption NPS and renewals<li> <li>Stitch Partner sellers and Profisee sellers for a unified sales approach<li> <li>Expert in delivering the why Profisee messaging to Partners<li> <ul><p><strong>After one year you will<strong> <p> <ul><li>Build and manage a network of SIs across the region that are driving revenue and delivering successful engagements <li> <li> Be a networking maniac and big revenue deal maker with SI Partners<li> <ul><p><strong>Competencies What We are Looking For<strong> <p> <p><strong>Achiever pattern<strong> consistently exceeds quota flawless and detailed execution goes above and beyond to deliver personal and company success Owns the details Takes responsibility Has courage Sense of urgency <p> <p><strong>Executive Presence<strong> Capable of creating executive relationships and making and managing executive introductions while elevating Profisee awareness and brand value in the eyes of Microsoft <p> <p><strong>Strong Communicator<strong> Strong interpersonal skills with an ability to effectively present and build confidence in the partner network <p> <p><strong>Microsoft Ecosystem Experience<strong> Experience working directly with Microsoft particularly within Data and AI and systems integrators coselling complex solutions <p> <p><strong>Benefits<strong> <p> <p><strong>Why we think YOU should come work with us<strong> <p> <p><strong>Growth on your terms<strong> Through our company values collaborative work environment and your individual career plans you will grow here more than you would anywhere else <p> <p><strong>Enjoy where you work<strong> You will become part of an amazing village of Profisors who want to see you progress in your career all reasons why Profisee is continually recognized as a Top Workplace in Atlanta by the Atlanta JournalConstitution and most recently national recognition as a Great Place To Work® <p> <p><strong>Save for retirement<strong> Profisee offers a 401k retirement plan with company match <p> <p><strong>Stay healthy<strong> Profisee offers 100 employerpaid health dental and vision insurance for employeeonly coverage competitive family health dental and vision and life insurance plans Profisee also offers employee wellness days throughout the year where you can recharge reenergize or do whatever is going to fill your cup <p> <p><strong>Have a life<strong> Profisee employees enjoy autonomy and flexibility From a hybridfriendly environment to generous PTO we aim to support the worklife balance you need When you live well we all enjoy the benefits <p> <p><strong>Engaged Leadership<strong> Our CEO and Executive Leadership team believe in and focus on organizational health which supports and drives healthy culture throughout the company <p> <p><strong>How We Work Our Core Values<strong> <p> <p><strong>Growth Mindset<strong> This is the core key value at Profisee which is that we can all learn and grow There are no limits and we accept mistakes as a part of growing and trying new things This is one of the things that makes work life and our environment both fun and rewarding <p> <p><strong>Constructive Candor<strong> Everyone knows how each other feels when we leave a room We enjoy diverse perspectives with the purpose of finding the best answer not defending our own <p> <p><strong>Helpful<strong> We feel helping our teammates and winning together is more fulfilling than accomplishing something on our own We want things for not from each other <p> <p><strong>Get Stuff Done<strong> We have the grit creativity and resilience to accomplish our goals no matter the obstacles We deliver results not reasons <p> <p><strong>Fun is Where Fun is Made<strong> We covet the journey as much as the destination We strive to make each other laugh along the way <p> <p><strong>Profisee Now you can make it happen™<strong> <p> <p><strong>Equal Employment Opportunity<strong> <p> <p>Qualified applicants will receive consideration for employment without regard to their race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran Profisee is an equal employment opportunity employer Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability Contact Jayson Cabrera a jaysoncabreraprofiseecom or 3655 Brookside Parkway Suite 175 Alpharetta GA 30022 to discuss reasonable accommodation<p>
Sales Director
Company: Virtusa
Location: Atlanta, GA
Posted Mar 12, 2024
<p><b>Description<b> <p> <p><strong> Summary of Position <strong> <p> <p>Responsible for driving new sales in Virtusas CPGRetailManufacturing Travel Transport Hospitality business Focus on selling IT services across the Digital Transformation DT and Cloud Transformation CT marketplace including digital consulting UX mobility digital marketing digital engineering cloud development and migration dataanalytics AIML and more <p> <p>The target market is large enterprise or upper midmarket with an industry focus selling into the CPGRetailManufacturing Travel Transport Hospitality segment This role is a direct sales position that will report into the VP of CPGRetailManufacturing vertical but also work closely with the segment leadership team <p> <p>This is a quota carrying commissioned sales role with emphasis on developing pipeline meeting order booking targets and developing partner channels Experience of working within a structured sales operations environment will be important <p> <p>You should have a proven track record of being an overperformerexceeding quota and should be selfmotivated detail oriented and a good multitasker <p> <p>Experience working at an IT services firm that has focused on selling digital and cloud transformation services You should be comfortable speaking with both senior level technology and nontechnology buyers You can interact at a strategic level convey complex concepts and articulate value <p> <p>Responsibilities <p> <ul><li> Work with wider CPGRetailManufacturing Travel Transport Hospitality team to position Virtusa as a leading provider of Digital and Cloud Transformation services <li> <li> Network develop campaigns and collaborate with partner channels to develop pipeline <li> <li> Develop trusted relationships identify multiple stakeholders and multiple areas of opportunity within a potential new logo client <li> <li> Qualify deals and move them through the pipeline process <li> <li> Collaborate with a multidisciplinary global team subject matter experts inside sales marketing executive management and our partners <li> <li> Own the sales process to ensure the creation of world class differentiated proactive proposals that position our services and build pipeline <li> <li> Articulate client pain points describe the overall opportunity and lead and orchestrate oral presentations <li> <li> Structure complex deals negotiate commercial terms and have a history of closing deals <li> <ul><p>Qualifications <p> <ul><li> Experience in a quota carrying position <li> <li> Experience selling into the IT industry <li> <li> Experience working with partnerships and channels to drive new business <li> <li> Experience selling services such as digital consulting UX mobility digital marketing cloud digital engineering cloud development and migration dataanalytics AIML etc <li> <li> Ability to drive marketing campaigns <li> <li> Good relationship and networking capabilities and a rolodex that can be used to jumpstart the pipeline <li> <li> Creative thinker and deal maker and able to structure complex strategic deals with an annuity component <li> <li> Detailed oriented and able to drive a sales process to closure <li> <li> Demonstrated successful proposal development and presentation skills to include strong oral and written communication skills <li> <li> Capable of selling at a Clevel and developing sponsorship to drive deal closure <li> <li> Comfortable working in a handson environment and possesses an entrepreneurial spirit <li> <ul><ul><li> Ability to travel up to 50 <li> <ul>
Marketing Campaign Program Manager
Company: PagerDuty
Location: Atlanta, GA
Posted Mar 12, 2024
<p><strong>Marketing Campaign Program Manager <strong><p> <p>PagerDuty is seeking a Marketing Campaign Program Manager to join our diverse customerfocused team As a Marketing Campaign Program Manager you will drive efficiency scale and maximum impact of our PagerDuty marketing campaigns This is an exciting opportunity as you will own the endtoend execution of planned campaign tactics in close partnership with Performance Regional Corporate and Marketing Operations marketing teams including asset development audience segmentation activation across web email and digital channels and performance tracking The ideal candidate has experience managing and scaling B2B SaaS integrated marketing campaigns and making datadriven decisions that maximize marketing pipeline contributions<p> <p><b><strong>Key Responsibilities<strong><b> <p><ul><li>Develop and own the global campaign activation plan and calendar for teamwide visibility into campaign and program tactics Provide regular communications and updates to inform and enable extended Marketing and Sales teams on PagerDutys global campaigns<li> <li>Proactively monitor tactic performance and identify areas for optimization using actionable datadriven insights to increase campaign return on investment Lean on your strong demand generation background and experience to advise Senior Campaign Managers on best practices and testingoptimization techniques to improve performance of programs and tactics<li> <li>Deeply understand our campaign target audience and write effective compelling copy that clearly maps our solutions and value to their challenges and needs<li> <li>Work closely with Marketing Operations ensuring that our campaign tactics are targeting the right people at the right accounts through the right channels<li> <ul><p><b><strong>Basic Qualifications<strong><b> <p><ul><li>3+ years of experience in successfully executing B2B marketing campaigns<li> <li>Handson experience executing across web email and digital marketing channels<li> <li>Experience driving crossfunctional collaboration to execute and optimize marketing campaigns<li> <ul><p><b><strong>Preferred Qualifications<strong><b> <p><ul><li>B2B SaaS background <li> <li>Marketing automation experience Marketo Hubspot Eloqua<li> <li>Strong communication and copywriting skills across internal and external audiences<li> <li>Strong quantitative and analytical skills with an understanding of B2B marketing metrics<li> <li>Comfortable with project management across multiple teams and able to prioritize multiple workstreams and projects<li> <ul><p>The base salary range for this position is 100000 153000 USD This role may also be eligible for bonus commission equity andor benefits<p> <p>Our base salary ranges are determined by role level and location The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skillscompetencies and experience<p> <p>Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process<p> <div> <p><strong>Not sure if you qualify<strong><p> <p>Apply anyway We extend opportunities to a broad array of candidates including those with diverse workplace experiences and backgrounds Whether youre new to the corporate world returning to work after a gap in employment or simply looking to take the next step in your career path we are excited to connect with you<p> <p><strong>Where we work<strong><p> <p>PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto We offer a hybrid flexible workplace We also provide ample opportunities for inperson and virtual connection like team offsites and volunteering events<p> <p><strong>How we work<strong><p> <p>Our values are deeply embedded in how we operate and the people we bring on board You will see our values ingrained in how we support our customers collaborate with our colleagues develop our products and foster an inclusive and empathetic work culture<p> <ul><li>Champion the Customer | Put users first to design great products and experiences<li> <li>Run Together | Build strong teams that amplify our impact on users<li> <li>Take the Lead | Disrupt and invent to be the first choice for users<li> <li>Ack + Own | Take ownership and action to deliver more efficiently to users <li> <li>Bring Your Self | Bring your best self to build empathy and trust with users<li> <ul><p><strong>What we offer<strong><p> <p><strong>One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones As a global organization our programs are competitive with industry standards and aligned with local laws and regulations <strong><p> <p>Your package may include<p> <ul><li>Competitive salary and company equity<li> <li>Comprehensive benefits package from day one<li> <li>Flexible work arrangements<li> <li>ESPP Employee Stock Purchase Program<li> <li>Retirement or pension plan<li> <li>Paid parental leave up to 22 weeks for pregnant parent up to 12 weeks for nonpregnant parent some countries have longer leave standards and we comply with local laws<li> <li>Generous paid vacation time<li> <li>Paid holidays and sick leave<li> <li>Dutonian Wellness Days scheduled companywide paid days off in addition to PTO<li> <li>HibernationDuty an annual company paid week off when everyone at PagerDuty with the exception of a small coverage crew is asked to take a much needed break to truly disconnect and recharge<li> <li>Paid volunteer time off 20 hours per year<li> <li>Companywide hack weeks<li> <li>Mental wellness programs<li> <ul><p><strong>About PagerDuty<strong><p> <p>PagerDuty Inc NYSEPD is a global leader in digital operations management The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation Customers rely on the PagerDuty Operations Cloud to compress costs accelerate productivity win revenue sustain seamless digital experiences and earn customer trust More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco Cox Automotive DoorDash Electronic Arts Genentech Shopify Zoom and more<p> <p>Led by CEO Jennifer Tejada PagerDutys Board of Directors is 50 female and 62 URP representation We strive to build a more equitable world by investing 1 each of company equity product and employee volunteer time<p> <p>PagerDuty is Great Place to Workcertified™ a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2 <p> <p>Go behindthescenes pagerduty on Instagram<p> <p><b><strong>Additional Information<strong><b><b><strong>PagerDuty is committed to creating a diverse environment and is an equal opportunity employer PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status<strong><b><b><strong>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process Should you require accommodation please email accommodationpagerdutycom and we will work with you to meet your accessibility needs<strong><b><b><strong>PagerDuty uses the EVerify employment verification program<strong><b><p><div>
Director of Accounting
Company: SADA
Location: Atlanta, GA
Posted Mar 12, 2024
<p><br ><p><p><strong>Join SADA as a Director of Global Accounting <strong><strong><br ><strong><p> <p><strong>Your Mission<strong><p> <p>The Director of Global Accounting at SADA an Insight Company is a key leader in SADAs Finance transformation to publiccompany standards The Director of Global Accounting is accountable to SOX 404 adoption Tax Payroll and oversight of Local Statutory compliance at all subsidiaries<p> <p><br ><p><p>The Director of Global Accounting reports to the SADA VP Global Controller and has direct reports in multiple subsidiaries The Director will work closely with Business Systems and crossfunctional leaders to ensure that SADAs continued domestic and international growth is supported by scalable processes and strong internal controls to mitigate risk <p> <p><br ><p><p>The ideal candidate uses their strong technical background as a means to make strategic recommendations to business decisions tax positions payroll policies and international processes <p> <p><strong>Responsibilities <strong><p> <ul><li>Responsible for the implementation of Internal Controls over financial processes and reporting<li> <li>Lead a financial and data governance model with respect to key systems inclusive of Segregation of Duties and Change Management controls<li> <li>Prepare executive presentations with risk assessments recommendations for risk mitigation and opportunities for improvement <li> <li>Spearheads and leads crossfunctional and international task forces when required <li> <li>Lead a global roadmap for system enhancements and implementations in Payroll and Tax<li> <li>Optimize global and subsidiary cash flows via tax planning strategies intercompany and tax positions and recommendations from the reviews of subsidiary level Financial Statements<li> <li>Review and approve local Statutory Financial Statements and manage local Audit and Tax relationships<li> <li>Lead payroll initiatives and provide oversight to payroll runs and payroll compliance activities<li> <li>Responsible for global tax filings tax audits tax memos and correspondence with customers related to tax matters<li> <li>Execute key review controls in the Financial Reporting process including the review of account reconciliations and SADAs monthly Financial Statement package<li> <li>Prepare review and approve Accounting policies of assigned accounts<li> <li>Develop team members across Finance to be meeting public company standards in documentation review and sign off of Financial Statement assertions<li> <ul><p><br ><p><p><strong>Pathway to Success <strong><p> <p>Your success starts by positively impacting the direction of a fast growing practice with vision and passion Moreover success will come from showcasing our core values in action<p> <p><strong>BeDataDriven<strong> The candidate will be working with large volumes of data and running multiple calculations for both reporting and analytical purposes enabling SADA to make impactful decisions from a solid base of information<p> <p><strong>OneStepAhead<strong> This role must see ahead to risks anticipate questions from stakeholders and executives and manage projects with the appropriate level of contingency and resource planning<p> <p><strong>Expectations<strong><p> <p>Training Onboarding will be conducted remotely on a 90day onboarding schedule <p> <p><strong>Required Credentials<strong><p> <ul><li>Undergraduate andor graduate degree in Accounting Finance or Business<li> <ul><p><strong>Required Qualifications<strong><p> <ul><li>3+ years of Audit experience preferably from a Big 4 Public Accounting Firm or Internal Audit<li> <li>3+ years of corporate taxrelated experience<li> <li>5+ years of managerial experience with international direct reports<li> <li>Experience in tax research and preparing technicalfinancial analysis<li> <li>Interfacing and collaborating with internal and external stakeholders across an organization eg staff management clients audit agencies to develop solutions and facilitate the integration of business processes across the organization<li> <li>Advising on tax accounting and payroll issues including analyzing information identifying clientemployee needs developing action plans and preparing executive presentations<li> <li>Effective resource and project planning<li> <li>Demonstrated ability to establish an ethical tone from the top<li> <ul><p><strong>Preferred Qualifications<strong><p> <ul><li>Masters Degree in Business Taxation MBT<li> <li>Experience in a large national public accounting firm<li> <li>Experience in the SaaS and professional service industry or large corporate tax department eg Fortune 500<li> <ul><p><br ><br ><p><div> <p><strong>About SADA An Insight company<strong><p> <p><strong>Values<strong> SADA stands for inclusion fairness and doing the right thing From our very beginning weve championed a diverse workplace where we support and learn from each other amplifying the impact we make with our customers Were proud that our teams are composed of contributors who represent a wide array of backgrounds experiences abilities and perspectives We are an equal opportunity employer Our five core values are the foundation of everything we do<p> <ol><li>Make Them Rave<li> <li>Be Data Driven<li> <li>Think One Step Ahead<li> <li>Drive Purposeful Impact<li> <li>Do The Right Thing<li> <ol><p><strong>Work with the Best<strong> SADA has been the largest Google Cloud partner in North America since 2016 and for the sixth year in a row has been named a Google Global Partner of the Year This year SADA was named a Google Cloud Global Partner of the year 2023 SADA has also been awarded Best Place to Work year after year by the Business Intelligence Group and Inc Magazine and was recognized as a Niche Player in the 2023 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services<p> <p><strong>Benefits<strong> Unlimited PTO paid parental leave competitive and attractive compensation performancebased bonuses paid holidays generous medical dental vision plans life short and longterm disability insurance 401KRRSP with match as well as Googlecertified training programs and a professional development stipend<p> <p><strong>Business Performance<strong> SADA has been named to the INC 5000 FastestGrowing Private Companies list for the last 10+ years in a row garnering Honoree status CRN has also named SADA on the Top 500 Global Solutions Providers list for the past 5 years The overall culture continues to evolve with engineering at its core<strong> <strong><em>3200+ projects completed 4000+ customers served 10K+ workloads and 30M+ users migrated to the cloud<em><p> <p><em>To request reasonable accommodation to participate in the job application or interview process contact careerssadacom SADA complies with federal and stateprovincial disability laws and makes reasonable accommodations for applicants and candidates with disabilities<em><p> <div>
Account Supervisor, Corporate Reputation
Company: Edelman
Location: Atlanta, GA
Posted Mar 12, 2024
<p><span>Edelman is looking for a selfmotivated earnedcentric and talented communications professional to join our Corporate Reputation team as an Account Supervisor We help our clients communicate their most pressing business challenges to a wide stakeholder set ultimately expanding and improving their corporate reputation While we help clients with the daytoday we also look around corners to help futureproof their businesses<span><p> <p><span> <span><p> <p><span>The ideal candidate will be a skilled account manager and client counselor with a broad set of skills and abilities in corporate communications including handson experience in earned media message development and content development and amplification Were seeking candidates with diverse backgrounds and skill sets to push our thinking share fresh innovative ideas and elevate the quality of counsel we deliver for our clients<span><p> <p><span> <span><p> <p><span>This role offers the opportunity to collaborate with talented corporate storytellers and integrated teams across Edelmans global network Youll be joining a group of dedicated professionals who equally enjoy being on the forefront of business challenges and driving client results as much as they do working with each other<span><p> <p><b>What youll do in this role<b> <p><ul><li>Demonstrate excellence in writing and proofreading both internal and clientfacing materials including earned media plans press releases pitch letters and client correspondence <li> <li>Help set and lead traditional media strategies <li> <li>Craft pitches actively build relationships with media and execute media relations programs<li> <li>Counsel clients and troubleshoot client and internal issues to meet business goals<li> <li>Supervise staff by mentoring motivating coaching and consistently providing feedback to both junior and senior colleagues<li> <li>Provide client service administration support attend meetings handle scheduling logistics review agendas and recaps and assist in budget management and reporting<li> <li>Participate in new business processes including research audits and proposal development as needed<li> <li>Commit to continuous learning through internal and external training opportunities<li> <ul><p><b>Basic Qualifications<b> <p><ul><li>At least 4 years of relevant experience in Communications Marketing andor related fields<li> <li>A bachelors degree or equivalent work experience<li> <ul><p><b>Preferred Qualifications<b> <p><ul><li>Open to working with a variety of clients ie retail telecommunications and healthcare<li> <li>Excellent writing skills across various formats and media<li> <li>Media relations experience with demonstrated relationships and results<li> <li>Solid grasp of effective storytelling and ability to think through how best to pitch a clients story <li> <li>Have handson experience in content and message development thought leadership and event management<li> <li>Keen interest and high awareness of current events understanding of todays news and media landscape and industry issues products services and competitors<li> <li>Solutionsoriented mindset<li> <li>Proven management and leadership skills<li> <li>Proficiency with MS Office MS Excel and MS PowerPoint<li> <ul><p> <p><p><span>LIJLF<span><p> <p><br ><p> <p>Edelman is a global communications firm that partners with businesses and organizations to evolve promote and protect their brands and reputations Our 6000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty earning the trust of their stakeholders Our honors include the Cannes Lions Grand Prix for PR Advertising Ages 2019 AList the Holmes Reports 2018 Global Digital Agency of the Year and five times Glassdoors Best Places to Work Since our founding in 1952 we have remained an independent familyrun business Edelman owns specialty companies Edelman Data amp Intelligence DxI and United Entertainment Group entertainment sports lifestyle<p> <p><br ><p> <p>For more information please visit wwwedelmancom<p> <p> <p> <p>Click here to view a short video about life at Edelman<p> <p> <p> <p>Employees must be fully vaccinated against COVID19 ie at least 2 weeks after last dose and if hired present proof of vaccination before start date Candidates may request an accommodation due to disability sincerely held religious belief or exception required under applicable law <p> <p><br ><p> <p>Edelman is committed to diversity equity and inclusion and proud to be an equal opportunity employer We welcome and encourage racially and ethnically diverse people members of the LGBTQ community veterans parents individuals with disabilities and members of any and all protected classes to apply <p> <p><p>
Senior Event Executive, Partner Marketing (Payment Services Client)
Company: Octagon
Location: Atlanta, GA
Posted Mar 11, 2024
<p><strong>THE JOB Senior Event Executive Partner Marketing Payment Services Client <strong><p> <p><strong>EXPERIENCES <strong>Responsible for planning and executing event and experiential marketing programs<p> <p><em>Our headquarters are in Stamford CT but the location of this position can be flexible with a priority given to candidates open to hybrid work 23 days a week in office in one of our office locations Stamford CT New York NY Charlotte NC Los Angeles CA or Atlanta GA We will also consider a remotebased working arrangement for qualified candidates with East Coast working hours as a prerequisite<em><p> <p>The primary responsibility of this position is to support the Partner Marketing Team in managing relationships with a major payment services client supporting their key travel partner The day today includes coordinating event and activation logistics and assisting in the execution of programs and daily client communications amp management While youre coordinating these programs youll assist in brainstorming new programs to drive our clients partner marketing objectives<p> <p>If you are looking for an opportunity with planning and executing events and activations of all sizes alongside a team who finds fun in the uncertainty this position is for you<p> <p><strong>THE WORK YOULL DO<strong><p> <ul><li>Provide support and lead on all aspects of event programming from initial brainstorm through execution onsite and virtual and wrapup<li> <li>Be the day to day client liaison across multiple programs<li> <li>Develop tailored experiential event plans<li> <li>Assist andor manage numerous projects simultaneously both largescale custom experiences and smallerscale events<li> <li>Oversee the management of materials related to individual events including but not limited to digital and inperson programs invitations ordering of materials branding<li> <li>Create and foster relationships with internal and external partners as well as outside vendors and properties<li> <li>Facilitate andor manage program budgets and be diligent in all accounting and expense procedures<li> <ul><p><strong>THE BIGGER TEAM YOULL JOIN<strong><p> <p>Octagon is the global sports entertainment and experiential marketing arm of the Interpublic Group<p> <p>We take pride in being Playmakers finding insightful bold ways to create play in our work our lives and in the world We believe in the power of play to create big ideas and unlock potential for our clients and talent<p> <p>We can put ourselves in the shoes of fans because we ARE fans of sports entertainment and culture at large This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world<p> <p>The world needs play more than ever Are you a Playmaker<p> <p><strong>WHO WERE LOOKING FOR<strong><p> <ul><li>A passion and expertise in experiential program management<li> <li>Payment services industry and travelairline industry knowledge is a plus<li> <li>24 years of relevant work experience<li> <li>Experiences in an event management setting and direct ownership or lead responsibilities over a project<li> <li>An interest in many verticals including golf culinary entertainment team sports and health amp wellness<li> <li>An outstanding project manager with an ability to handle multiple programs simultaneously<li> <li>Solid examples of your success in building strong client relationships<li> <li>Budget management andor reconciliation experience<li> <li>A desire to supervise manage and mentor more junior employees<li> <li>Strong communication skills both written and verbal<li> <li>A cando mindset and a desire to succeed<li> <li>Computer proficiency including MS Word Excel and PowerPoint<li> <li>Flexibility and willingness to travel domestically 25 and work weekends or holidays as needed<li> <li>All applicants will need to provide proof of COVID vaccination or contact the organizations HR team if eligible for an exemption<li> <ul><p>This position pays $50000 is overtimeeligible and comes with a comprehensive benefits package<p> <p>Octagons comprehensive benefit package includes<p> <ul><li>Unlimited PTO policy we understand you need time for play<li> <li>Competitive medicaldentalvision insurance plans with FSAHSA and Dependent Care FSA options Pet Insurance for those who need it too<li> <li>Generous Family and Parental Leave Policy 12 weeks with eligibility extended to all parents regardless of gender or primarysecondary caregiver status<li> <li>Access to our parent company IPG Savings plan 401K program with company match as well as an Employee Stock Purchase Plan ESPP<li> <li>Pretax TransportationCommuter Benefits and Parent Travel Program<li> <li>Dedicated Mental Health resources including Headspace membership Employee Assistance Program CCA and more<li> <li>Discount portal for everyday goods and services<li> <li>Employee Resource Groups and inclusive diversity programming and initiatives<li> <li>Personal Development programs<li> <ul><p>Octagon is proud to be an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship disability protected veteran status or any other basis prohibited by law<p> <div> <p><em>We make our careers website accessible to any and all users If you need an accommodation to participate in the application process please contact us at JobAppAccommodationipgdxtracom This email address is not for general employment inquiries or vendors rather it is strictly for applicants who require special assistance accessing our employment website Due to volume messages sent to this email address that are not related to an accommodation cannot be answered<em><p> <div>
Senior Director, SaaS Operations & Support
Company: Saviynt
Location: Atlanta, GA
Posted Mar 12, 2024
<p><span>Saviynt is an identity authority platform built to power and protect the world at work In a world of digital transformation where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress Saviynts Enterprise Identity Cloud gives customers unparalleled visibility control and intelligence to better defend against threats while empowering users with righttime rightlevel access to the digital technologies and tools they need to do their best work<span><p> <p><br ><p> <p><b>SaaS Operations<b><p> <p>We design build and run the leading Enterprise Identity solutions Our SaaS Operations team is accountable to run SaaS platform amp software built on leading edge technologies We focus on operations excellence and strive to attract the best talent in our industry to stay as a world class SaaS Operations team <p> <p><br ><p> <p>The Senior Director SaaS Operations amp Support will be responsible for outbound interactions with our regional customers while also maturing our existing incident and problem management processes to achieve the highest level of Customer Satisfaction An ideal candidate would have demonstrated strong technical and organizational skills managing large scale SaaS operations amp support organizations with excellent customer relationship skills They should have the ability to influence decision making processes and work with the Executive Leadership Team<p> <p><b>WHAT YOU WILL BE DOING<b> <p><ul><li>Responsible for managing the SaaS operations and Customer support outbound experience for our customers for a global region<li> <li>Majority of the productive time goes towards outbound engagement with customers supporting their full lifecycle of implementation ongoing value realization and operating their setups<li> <li>Travel about 50 of the time to meet with your regional customers in person for relationship management provide operational updates productengineering roadmap updates and opportunity identification<li> <li>Measure your success by meeting KPIs towards effective responses and resolutions during incidents uptime and performance goals and proactive issue detection through monitoring alerting<li> <li>Collaborate with product and engineering stakeholders to ensure highquality products are developed and operated in production by providing an Operations feedback loop<li> <li>Recruit manage and motivate a strong SaaS Operations team to operate bestin class service offerings for Saviynt customers<li> <li>Work closely with the InfoSec team to adhere to evolving Security practices and postures as Saviynt business scales<li> <ul><p><b>WHAT YOU BRING<b> <p><ul><li>BABS degree in Computer Scienceengineering or related field<li> <li>15+ years of handson technical experience along with strong management and communication skills<li> <li>Deep understanding and technical experience working with modern Cloud Service Providers ie Microsoft Azure AWS OR Google Cloud<li> <li>Experience operating and supporting a large scale SaaS platform and applications footprint<li> <li>Experience running a world class Operations organization and managed oncall 24x7 rotation teams to serve global customers<li> <li>Experience building scaling amp monitoring infrastructure needed for SaaS based application and services<li> <li>Experience in creating a strong and passionate operations amp support culture that is customer focused and quality driven<li> <ul><p> <p><p><span>Saviynt is an amazing place to work We are a highgrowth Platform as a Service company focused on Identity Authority to power and protect the world at work You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers all within a welcoming and positive work environment If youre resilient and enjoy working in a dynamic environment you belong with us<span><p> <p><br ><p> <p><i><b>Saviynt is an equal opportunity employer and we welcome everyone to our team All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status<b><i><p> <p><p>