Digital Transformation Jobs in Atlanta, GA
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Looking for Digital Transformation jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Digital Transformation position in the Atlanta, GA area.
Application Engineer
Company: Ameris Bank
Location: Atlanta, GA
Posted Feb 29, 2024
Ameris Bank is a purpose-driven financial institution that aims to bring peace of mind to its customers. The company values integrity, ingenuity, and inclusivity, fostering a collaborative environment for its team members. The Application Engineer role involves managing and maintaining banking platforms, creating and implementing dashboards, and troubleshooting issues. The ideal candidate should have 10+ years of banking experience, 7+ years in software development, and strong problem-solving skills. Ameris Bank offers a comprehensive benefits package, including health insurance, retirement plans, and special banking services for employees.
Digital Press Machine Operator
Company: Peachtree Packaging & Display
Location: Atlanta, GA
Posted Mar 01, 2024
The Digital Press Operator role at Peachtree Packaging & Display involves operating and maintaining the Barberan Jetmaster Digital Press, ensuring accurate production of products to customer specifications. The position requires a strong focus on attention to detail, problem-solving skills, and the ability to read and interpret documents. Benefits include comprehensive insurance plans, paid time off, and a 401k match. The role involves working on the 2nd shift, Monday-Thursday from 3:30 PM to 2:00 AM, with a pay range of $25-35/hr. Minimum 2 years of experience in digital printing is required, along with knowledge of manufacturing machinery and core competencies such as good vision, manual dexterity, and problem-solving skills.
Customer Support Knowledge Management Specialist
Company: Planet DDS
Location: Atlanta, GA
Posted Mar 01, 2024
Planet DDS is a leading provider of cloud-enabled dental software solutions, and this job posting is for a Customer Support Knowledge Management Specialist to manage and optimize their knowledge management systems.
Sales Development Representative
Company: Smarsh
Location: Atlanta, GA
Posted Mar 01, 2024
<p><b>Who are we<b><p> <p><br ><p> <p>Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester and our sustained aggressive growth has landed Smarsh in the annual Inc 5000 list of fastestgrowing American companies since 2008<p> <p><br ><p> <p><b>Summary<b><p> <p><br ><p> <p>Smarsh is seeking a Sales Development Representative to join our fastgrowing Sales team Smarsh partners with a wide breadth of mobile ie ATampT Verizon social ie LinkedIn Facebook and collaboration ie Slack Microsoft partners to deliver vital governance and compliance solutions for companies in highly regulated industries Someone who embraces new opportunities is motivated by professional advancement demonstrates curiosity enjoys problem solving delivers excellence and thrives in a changing fastgrowth environment is the ideal candidate The candidate will work crossfunctionally with the larger Smarsh team on several highimpact and highvisibility projects<p> <p><br ><p> <p>The Inside Sales team is part of the established Sales organization to continue the yearoveryear growth we have experienced since Smarsh began in 2001 We are seeking highlymotivated highpotential Sales Development Representatives SDR with strong technical aptitude and natural sales instincts<p> <p><br ><p> <p>Under the leadership guidance and coaching of the Sr Manager Sales Development and within a disciplined metricdriven process you will research prospective customers and identify filter and qualify opportunities for the Account Executives You will generate leads through cold calling activity and be the first pointofcontact for prospects interested in the Smarsh platform<p> <p><br ><p> <p><b>How will you contribute<b> <p><ul><li>Reach a minimum dial goal per day as established by leadership<li> <li>Reach monthly quota of discovery meetings that lead to revenue growth opportunities<li> <li>Be an expert in the Smarsh platform to understand prospects compliance and archiving requirements and how Smarsh can fulfil those requirements<li> <li>Maintain a complete accurate uptodate sales pipeline and forecast in Salesforce<li> <li>Successfully manage and overcome prospect objections<li> <li>Qualify opportunities and leads to the top of our sales funnel<li> <li>Develop multichannel presentation skills to present in person and via the web<li> <li>Professionally and passionately represent the Smarsh brand vision and values at all times<li> <li>Other duties as assigned<li> <ul><p><b>What will you bring<b> <p><ul><li>Proven track record of achieving results<li> <li>Drive to be coached to success<li> <li>Superior interpersonal and communications skills verbal and written<li> <li>Flexible to work in a fastpaced high growth environment<li> <li>Excellent organizational timemanagement and prioritization skills<li> <li>Tons of energy passion humor and enthusiasm<li> <li>1+ year of direct sales experience preferably in B2B environment is a plus<li> <li>Capability with Salesforcecom and LinkedIn is a plus<li> <ul><p> <p><p><br ><p> <p><br ><p> <p><b>About our culture<b><p> <p><br ><p> <p>Smarsh hires lifelong learners with a passion for innovating with purpose humility and humor Collaboration is at the heart of everything we do We work closely with the most popular communications platforms and the worlds leading cloud infrastructure platforms We use the latest in AIML technology to help our customers break new ground at scale We are a global organization that values diversity and we believe that providing opportunities for everyone to be their authentic self is key to our success Smarsh leadership culture and commitment to developing our people have all garnered Comparablycom Best Places to Work Awards Come join us and find out what the best work of your career looks like<p> <p><p>
Software Engineer-Hybrid
Company: Ameris Bank
Location: Atlanta, GA
Posted Feb 29, 2024
Ameris Bank is a purpose-driven financial institution that aims to bring financial peace of mind to its customers. The company values integrity, ingenuity, inclusivity, and collaboration, fostering a growth mindset among its team members. Ameris Bank offers a comprehensive benefits package, including health insurance, life insurance, disability coverage, paid leave, retirement plans, and special banking services. The Software Engineer role involves managing file transfer operations, building new integrations, designing APIs, and creating a positive developer experience. The ideal candidate should have advanced proficiency in modern programming languages, REST APIs, and cloud services, with a minimum of 2 years of software engineering experience and 1 year of cloud experience preferred.
Outbound Business Development Representative
Company: BentoBox
Location: Atlanta, GA
Posted Feb 29, 2024
Fiserv, a global leader in Fintech and payments, is seeking an Outbound Business Development Representative for BentoBox, its restaurant technology partner. The role involves training, outreach to leads in the restaurant industry, managing a sales pipeline, and upholding BentoBox's mission. The ideal candidate should have 1+ years of cold calling experience, proficiency in relevant tools, strong communication skills, and a customer-focused mindset. BentoBox offers a competitive salary, benefits, and opportunities for professional growth. The role is not eligible in certain states.
Wire Payment Risk Specialist
Company: Busey
Location: Atlanta, GA
Posted Feb 28, 2024
<p><strong>WHAT YOULL DO<strong>As a Wire Payment Risk Specialist for Busey you will be responsible for handling wire payment exceptions escalations and reconciliations related to wire transactions within established timeframes to mitigate risk as well as executing and improving upon our growing Wire Services <p> <p>Independently analyze research and process complex electronic payment exceptions and requests in accordance with applicable operating rules and regulatory guidelines Perform outbound calls to clients and internal departments to resolve exceptions Perform account reconciliation validation and research out of balance conditions for assigned General LedgerEnterprise Owned Deposit Accounts in accordance to Accounting and Financial Reporting policies With minimal oversight provide internal departments with appropriate payment channelsolution to meet clientbusiness needs while mitigating associated risk Maintain extensive and expert knowledge of the policy operating rules and regulations of payments channel to leadsupport periodic reviews of operational procedures streamline processes and compliance with payments channel compliance <p> <p>Duties amp Responsibilities <p> <ul><li>Work with Deposit Services Digital Channels Information Services Accounting Fraud BSAAML Vendors and Clients to resolve any processing reconcilement discrepancies and disputes<li> <li>Reconcile wire General Ledger accounts process adjustments returns and recoveries<li> <li>Process requests for new wire agreements repetitive and Associate initiated repetitive wire authorizations<li> <li>Process requests for changing any wire or repetitive agreements<li> <li>Process incoming wire transactions to include but not limited to posting transactions to customer accounts verification of postings following specific customer instructions<li> <li>ProcessApprove outgoing wire transactions to include but not limited to identifying and verifying that the appropriate authorizations have been obtained posting transactions to customer accounts verification of postings following specific customer instructions<li> <ul><p><strong>WHAT YOULL BRING<strong> <p> <p>Knowledge of <p> <ul><li>General banking knowledge in the areas of payment risk and payment fraud Strong accounting acumen to be able to assist in balancing activities<li> <li>Jobspecific knowledge that is necessary to provide the appropriate quantity and quality of work in a timely and efficient manner<li> <li>MS Office tools including expert knowledge of MS Excel MS PowerPoint<li> <ul><p>Ability to <p> <ul><li>Interact effectively with others to establish and maintain smooth working relations demonstrating excellent interpersonal relations<li> <li>Demonstrate responsible personal and professional conduct which contributes to the overall goals and objectives of Busey<li> <li>Display ability to review and analyze data reports and manuals must be computer proficient<li> <li>Challenge the status quo and promoting positive change<li> <ul><p><strong>EDUCATION amp TRAINING<strong> <p> <ul><li>High School diploma andor up to oneyear related work experience required <ul><li>Related experience to include a focus within operations banking or payments<li> <li>Payments experience preferred or specifically wire transactions<li> <ul><li> <li>Requires knowledge of Microsoft Office<li> <ul><p>Busey values a diverse and inclusive workplace and strives to recruit develop and retain individuals with exceptional talent A team with diverse talent working together is essential to Buseys commitment of delivering service excellenceBusey is an Equal Opportunity Employer including DisabilityVets VisitBuseycomCareersto learn more about Buseys Equal Opportunity Employment<p>
Trainer
Company: Planet DDS
Location: Atlanta, GA
Posted Feb 28, 2024
Planet DDS, a leading provider of cloud-enabled dental software solutions, is seeking a Trainer with 2+ years of dental practice operations experience. The Trainer will design and deliver effective training programs, collaborate with customers and internal teams, and travel to customer sites twice a month for multiple day training sessions. Key responsibilities include training development and delivery, documentation and reporting, and continuous improvement. The ideal candidate will have excellent communication skills, a customer-centric mindset, and strong analytical skills. Additional skills preferred include a degree in training and development, experience in creating engaging training content, and familiarity with e-learning tools and LMS.
Data Engineering Consultant
Company: Inspire11
Location: Atlanta, GA
Posted Mar 01, 2024
<p><strong><span datacontrast=auto>Turn it up to 11 as a Data Engineer<span><strong><span dataccpprops=> <span><p> <p>Elevens as we call ourselves here are passionately curious highly collaborative and unabashedly authentic At Inspire11 we believe everyone drives change everyone takes ownership of their career and no idea is too odd to embrace Our team learns from each other by pushing the boundaries of whats possible <p> <p>We partner with our clients to define their strategies to optimize their business in all things data and digital Whether that be modern data architecture custom application development or design thinking and this is just scratching the surface We are a team of puzzle solvers who take the various pieces that the client already has and assemble them in a way that reveals the bigger picture <p> <p>We believe that the most impactful and innovative work includes and fosters a range of diverse perspectives Weve created a work environment in which you can expect <p> <ul><li><strong>Individualized Professional Growth <strong>You will have the opportunity to engage in growing the team and there are ample opportunities to define your path and develop your skillset<li> <li><strong>Work life balance <strong>We are respectful of peoples boundaries and have unlimited time off so that our team has time to recharge and do their best work We understand that our team members have different needs and we do our best to work with their schedules while accommodating client needs <li> <li><strong>Vibrant company culture <strong>We love to keep things lighthearted both within our client work and at companywide events <li> <ul><p><strong>What you can expect in this role<strong><p> <ul><li>Moving and transforming data optimally between different systems operational system to prepare for analytics<li> <li>Lowlevel design diagramming documenting and training of client resources on ETL pipeline solutions<li> <li>Data exploration analysis and discovering business insights within data as applicable to data transformation<li> <li>Creating and designing database objects and configuring the database platform<li> <li>Data configuration and change management DevOps and Source Control<li> <li>Infrastructure setting up and configuring data and analytics tools and platforms in enterprise environments AWS Azure GCP hybrid <li> <ul><p><strong>Tools for success<strong><p> <ul><li>A minimum of 2 years of professional experience as a datasoftware engineer there will be commensurate responsibilities and compensation based on years of experience<li> <li>Programming Background Python Spark Scala Etc<li> <li>Strong SQL experience preferably across more than one database platform<li> <li>Experience with various data ingestion patterns batch streaming API<li> <li>Source control tool experience Git SVN CVS<li> <li>Communication comfortable talking to a business user<li> <li>Crossfunctional team collaboration<li> <li>College degree boot camp or equivalent trainingexperience<li> <ul><p>Please note employees must be authorized to work for any employer in the US Inspire11 is unable to sponsor or take over sponsorship of an applicants employment visa<p> <p><strong><u>EEOC<u><strong> <br >Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status<p>
Solution Architect
Company: TruRating
Location: Atlanta, GA
Posted Feb 28, 2024
<p><strong>TruRating be part of something which will change the world<strong> <p> <p>Take the plunge Live the dream Do something which you know will touch the lives of millions of people the world over every single day which will change the way businesses and consumers think Get out of bed in the morning for that adrenalin hit love the pace love the challenge love doing what has never been done before and love being the best youve ever been And whats more owning part of what youve created <p> <p>TruRating is a hypergrowth SWAS company that improves businesses benefits consumers and donates to charities Our patented Customer Experience CX technology collects feedback from 80+ of customers at the point of payment and provides this data in realtime to improve the multichannel experience and revenue for all retail businesses This feedback also provides transparent representative and validated information to consumers in the form of TruRating store profile pages whilst for every question we ask TruRating donates to charities around the world <p> <p>We partner with the biggest payment companies in the world and our unique integrations mean we are delivering an unprecedented dataset No other business in the world is combining online and offline sentiment and consumer behaviour data in huge volumes at near to real time <p> <p>Our customers include some of the best performing and highestprofile retailers in the world and the group is growing all the time We are collecting millions of ratings and over 150m data points every week and are live in the UK Europe North America Australia and NZ With 600m ratings now under our belt and global patents granted registered the world is there for the taking <p> <p>We need to grow our passionate team to help us live out the dream and deliver on our incredible opportunity TruRating is a global organization with US headquarters in Atlanta GA UK headquarters in London and ANZ headquarters in Sydney We are actively growing our team and invite you to check us out <p> <p><strong>The role<strong> <p> <p>The role of the Solution Architect is critical to TruRatings continued growth and success The emphasis is on <p> <ul><li>Working with our technology partners to deliver a TruRating capability this includes our instore solution with payment companies and digital integrations across a growing number of consumer touchpoints<li> <li>Helping our merchants work through the setup and implementation process to support go live<li> <li>Working with the product team as a technical Product Manager on ideas amp solutions to ensure TruRating is optimized for evolving touch points in the consumer journey across our markets platforms and verticals <li> <ul><p>The Solution Architect is expected to be expert in both the technical and process aspects of solution delivery with both partners and merchants Good communication skills are key to this role in supporting presales efforts with IT stakeholders at all levels providing clear guidance to deliver a successful projectprogram and collaboration with our internals teams product development operations and customer success <p> <p>The right candidate will have deep experience of architecting and delivering SaaS solutions with a blended skill set with payments amp POS technology digital platforms APIs and networking skills Additionally the right candidate will have experience in platform optimization through participation in product definition as a technical product manager <p> <p>The role requires a talented and highly motivated individual who fits well into the team has excellent communication skills and a keen eye for the detail The successful candidate will need to quickly understand our business models business culture ways of working and immediately add value You will be able to collaborate well with the team and clearly articulate your approach bringing colleagues and partners with you as the team continues to build a worldclass business and technical platform <p> <p><strong>Requirements<strong> <p> <p><strong>Key responsibilities<strong> <p> <ul><li>Architect and deliver partner integrations in both payment POS SCO digital platforms and cloud to cloud solutions This includes design project management and integration QA<li> <li>Work with merchants to ensure streamlined implementations are delivered to support go live dates This includes ongoing focus on internal process and product improvements to support that goal<li> <li>Work with data and product engineers to deliver internal and external facing technical projects<li> <li>Provide architectural technical design and network inputs into internal platform partnership and merchant discussions<li> <li>Provides leadership and handson support to the wider architecture groups work directly collaborating with our CTO<li> <li>Support sales and customer success teams as they work with clients from prospect to life cycle stages<li> <li>Preparing accurate and concise technical documentation for external and internal audiences<li> <ul><p><strong><strong>Key objectives<strong><strong> <p> <ul><li>Deliver and optimize partner integration solutions for physical payments POS SCO digital web app mobile and cloud to cloud instances<li> <li>Deliver successful merchant implementations with a focus on timeliness quality and ease incorporating a creative approach to problem solving and identifying opportunities to work faster and smarter with our partners and merchants<li> <li>To provide a technology and enablement vision that supports TruRatings growth across markets and verticals meeting the requirements of current and future business needs This will be recognized through your role as technical product manager with our product team<li> <li>To ensure strong communication with commercial teams sales and customer success product development and operations <li> <ul><p><strong>We would love to bring on board someone who<strong> <p> <ul><li>Is responsible for architecture design and development of partner integrations which continues to expand our addressable market in a cost effective and enterprise ready approach<li> <li>Has great experience with the design and build of modern APIs and enterprise networks to support a cloudbased SaaS service Experience with Android mobile apps and ecommerce solution suites are key <li> <li>Designs and documents solutions to deliver technical statements of work as well as operationsimplementation guides<li> <li>Can evaluate 3rd party software solutions and merchant deployments to ensure successful delivery<li> <li>Is experienced with Payments POS and SCO technology as well as working with DevOps to support infrastructure operations<li> <li>Has a fantastic track record delivering on time and with a commitment to quality<li> <li>Has experience with data schemas and how to maximize ways expand data points<li> <li>Is operationally excellent with the ability to plan prioritize and deliver with clear results<li> <li>Is a team player with excellent interpersonal skills able to collaborate across the organization<li> <li>Has excellent written verbal communication and presentation skills<li> <li>Is selfreliant resilient and proactive with a high motivation to make things happen deliver effectively and efficiently<li> <li>Can translate complex technical details to nontechnical team members both internally and with prospects<li> <li>Has Cloud service experience Azure preferred<li> <ul><p><strong>Benefits<strong> <p> <p><strong>TruRewards<strong> <p> <p>We offer our team members many benefits including 25 days holiday Paid time off days wherever you are in the world a fun and creative hybrid work environment fully stocked kitchen of treats and drinks plus fun summer and winter days out Other TruRewards include a comprehensive Healthcare package with dental and vision coverage as well as countless other softer perks <p> <p>As with everyone on the team youll have share options and own a part of the companys success <p> <p>If you are excited about this role but your experience doesnt align perfectly with every part of the job description please apply anyway Studies in this area report that some groups of us like people of colour people with disabilities and people from LGBTQ2+ communities women etc are less likely to apply for jobs unless we meet every single qualification Here at TruRating we are committed to providing the most welcoming and inclusive work environment free from any form of discrimination and inequality What makes TruRating is us all thriving as part of a diverse and supportive culture and we would love to welcome you to it <p>
Technical Support Engineer II
Company: Smarsh
Location: Atlanta, GA
Posted Feb 27, 2024
<p><b>Who are we<b><p> <p><br ><p> <p>Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester and our sustained aggressive growth has landed Smarsh in the annual Inc 5000 list of fastestgrowing American companies since 2008<p> <p><br ><p> <p><b>Summary<b><p> <p><br ><p> <p>Experienced level Technical Support Engineering role providing industrybest service to customers and partners using Smarsh products and services Focus to ensure timely response and rapid resolution of inbound requests or escalations Support delivery spans all assisted and digital support channels<p> <p><b>How will you contribute<b> <p><ul><li>Frontline support role for Enterprise products or Backline support role for Saashosted solutions or Enterprise products<li> <li>Works on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance Routinely develops reproducible testcases<li> <li>Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone web and community<li> <li>Actively diagnose troubleshoot and resolve customer issues Escalate cases as required based on customer business impact<li> <li>Develop broad expertise for multiple assigned products to maximize first contact resolution<li> <li>Build deep expertise as SME SubjectMatterExpert for assigned focused technologies or products as point of escalation for frontline or backline teams May be assigned to specialized teams or projects to leverage knowledge<li> <li>Focus on delivery of quality service to customers and partners to drive high levels of customer satisfaction and longterm loyalty<li> <li>Effectively manage cases to ensure timely customer status updates and ultimate resolution<li> <li>May require handling critical accounts customer escalations and 3rd party support coordination to resolve issues<li> <li>Log and track cases using Salesforce maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue<li> <li>Frequently engage with SRE and Engineering teams to drive resolution of issues handling all customerfacing communications to set clear expectations through closure<li> <li>Capture reuse and share knowledge using KCS KnowledgeCentered Service practices as Contributor or Publisher May include KCS Coach role or Knowledge Domain Expert KDE responsibilities for online content and product or process feedback across company<li> <li>Promote adoption and success of customers and partners using selfservice offerings including knowledgebase community and training resources<li> <li>Lead the identification and implementation of shift left changes to increase resolution rate and accelerate time to resolution<li> <li>May participate in readiness planning and activities related to prerelease or new product introduction preparation for the support team<li> <li>Advocate for product policy and process improvements that improve the customer experience<li> <li>May be assigned as Designated Support Engineer or Business Critical Support resource to specific accounts for premium offerings<li> <li>Follow required polices and processes to maintain compliance with information security and data protection requirements<li> <li>Collaborate closely with crossfunctional teams to resolve issues and fulfill customer needs<li> <li>Other duties as assigned<li> <ul><p><b>Required technical skills<b> <p><ul><li>Strong troubleshooting skills at the network layer<li> <li>Basic MSSQL syntax and connection troubleshooting skills<li> <li>SaaSCloud application support experience<li> <li>Some PhoneMobile application support AndroidiOS support experience is desirable<li> <li>Some onpremise support experience highly preferred<li> <li>Experience with support tools like Postman Command line functions Powershell scripting and Excel ability to usecreate macros and formulae<li> <ul><p><b>What will you bring<b> <p><ul><li>College degree in technical related field or industrycareer equivalent experience<li> <li>Minimum of 3 years in a support delivery role or 6 plus years industrycareer equivalent experience<li> <li>Passion for helping customers succeed<li> <li>Deep IT networking database or SaaSCloud application support experience Onpremise support experience highly desirable<li> <li>Industry certifications in Windows Linux RDBMS AWS are highly desirable<li> <li>Excellent verbal written and interpersonal communication skills<li> <li>Expert level diagnosis and problemsolving abilities<li> <li>Time management and critical thinking skills<li> <li>Proficient in using CRM business systems Microsoft business applications JIRAConfluence and related platforms<li> <ul><p> <p><p><b>About our culture<b><p> <p><br ><p> <p>Smarsh hires lifelong learners with a passion for innovating with purpose humility and humor Collaboration is at the heart of everything we do We work closely with the most popular communications platforms and the worlds leading cloud infrastructure platforms We use the latest in AIML technology to help our customers break new ground at scale We are a global organization that values diversity and we believe that providing opportunities for everyone to be their authentic self is key to our success Smarsh leadership culture and commitment to developing our people have all garnered Comparablycom Best Places to Work Awards Come join us and find out what the best work of your career looks like<p> <p><p>
Content Marketing Writer / Editor
Company: CallRail
Location: Atlanta, GA
Posted Mar 01, 2024
<p><b><strong>The Position<strong><b> <p><p>CallRails Growth Marketing team is seeking a Content Marketing WriterEditor to prepare and write marketing content for publication In collaboration with our Content Marketing Manager and reporting to our Manager of Copy and Content your work will help our customers and prospects learn how to market with confidence <p> <p> <p> <p>With knowledge of our products and messaging and following SEO and B2B content best practices your primary role will be to optimize CallRail content along its last mile You will also write blog posts case studies newsletters tipsheets social posts and more <p> <p> <p> <p>To succeed in this role be a good editor understand best practices for B2B marketing content follow marketing and technology trends and be prepared to learn your target audiences inside out You should also be a selfstarter capable of striking the right balance between content quality and performance<p> <p><b> <b><b><strong>What Youll Do<strong><span> <span><b> <p><ul><li>Review content from internal and external writers<li> <li>Engage the design team for illustrations photos and graphics<li> <li>Ensure copy is aligned with contentSEO briefs messaging guidelines and personas<li> <li>Address feedback<li> <li>Finetune it as needed<li> <li>Share with stakeholders<li> <li>Fix grammatical errors and typos<li> <li>Prep and publish upon final approval<li> <li>Become a CallRail platform and products subject matter expert<li> <li>Understand our solutions impact and value to customers<li> <li>Contribute to content marketing strategy<li> <li>Review and finetune social media copy before posting<li> <li>Make our content better keeping it concise and consistent in quality<li> <li>Work closely with content and marketing teams to ensure ontime delivery<li> <li>Write compelling content that is both relevant to our personas and consistent with our brand voice<li> <ul><p><b> <b><b><strong>What Youll Need<strong><b> <p><ul><li>Bachelors Degree Marketing Communications Journalism or English preferred<li> <li>35 years of relevant experience <li> <li>Experience writing marketing and SaaS content targeting B2B decisionmakers <li> <li>Strong editorial proofreading grammar and copywriting skills with the ability to provide writing samples<li> <li>Highly organized and selfmotivated with a high level of initiative<li> <li>Strong attention to detail a flexible attitude and a team player<li> <li>Strong sense of ownership and ability to meet deadlines<li> <li>Experience with digital marketing marketing technology or marketing analytics topics eg SEO PPC and marketing attribution<li> <li>Understanding of what makes content that is topically relevant comprehensive expertlevel authoritative useful<li> <li>Creativity and desire to test learn and optimize based on results <li> <li>Experience using project management platforms like Asana or Trello<li> <li>Familiarity with multimedia content video interactive quizzes social media<li> <li>Familiarity with content management systems like Builderio Uberflip or Sitefinity<li> <ul><p><br ><p><p><span><em> If you do not meet all the requirements listed we still encourage you to apply No job description is perfect and we may also have another opportunity that aligns with your skills and experience<em><span><p> <p><b> <b><b><strong>Additional Perks<strong><b> <p><ul><li>Healthcare one option covered at 100 for employees Dental amp Vision Coverage<li> <li>Competitive HSA with company matching<li> <li>Paid parental leave<li> <li>Flexible vacation policy<li> <li>401K options with company dollarfordollar match<li> <li>Employee stock options available from day one<li> <li>$2000 annual educational allowance<li> <li>Catered lunch every Tuesday an inoffice perk<li> <li>MARTA transportation or office parking expenses covered<li> <li>Employee charitable donation company match up to $500 annually<li> <li>Regular company outings and events <li> <li>Remote work from home options with $500 office stipend to set up your home office<li> <li>Designated bike storage<li> <ul><p><b> <b> <p><p><span>Learn more<span> <span>httpswwwcallrailcomabout<span><span> <span><p> <p><strong>You Are Welcome Here<strong><p> <p><span>CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the companys core mission We encourage applications from everyone including members of all equityseeking communities such as but certainly not limited to women racialized and Indigenous persons persons with disabilities and persons of all sexual orientations and gender identities and expressions In your application please feel free to note which pronouns you use For example sheherhers hehimhis theythemtheirs etc<span><p>