Direct Hire Solicitation Jobs in Atlanta, GA
21,059 open positions · Updated daily
Looking for Direct Hire Solicitation jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Direct Hire Solicitation position in the Atlanta, GA area.
Sales Development Representative
Company: Epignosis
Location: Atlanta, GA
Posted Feb 28, 2024
<p>At Epignosis we build workplace learning software that enables more than 70000 teams worldwide to offer training to their people Our portfolio of tools can be used by organizations of any size and includes TalentLMS a zerooverhead cloud LMS eFront an enterprise LMS and TalentCards a mobile app for training the deskless workforce <p> <p>Were on a mission to democratize training by developing simple accessible and affordable software while providing exceptional service at all stages of the customer journey 11 million users across 126 countries log in to use our platforms and we support the training initiatives of 9000+ companies Were helpers who are always learning and honest problem solvers not product pushers making us a trusted global leader in learning tech At home we are quickly becoming the largest SaaS company to come out of Greece <p> <p>As a Sales Development Representative SDR you will join our growing Sales team and support them in building our prospective customers pipeline You will be the first point of contact for inbound leads communicating with our prospective customers through email or phone and creating opportunities for our Sales Executives In a few quarters youll have the chance to start closing your own small business deals Those who do well will get the chance to participate in outbound campaigns fasttracking their next career steps Your career development is key and we prefer to promote people within the team rather than hire externally SDRs typically get promoted to a Sales Executive role and work with new customer acquisition while some prefer to manage existing customers as Customer Success reps At Epignosis youll have the chance to make a difference and set the road ahead for a great career in tech companies <p> <p>So if starting your career in Sales at a fastgrowing software company excites you we would really like to meet you <p> <p><strong>Responsibilities<strong> <p> <ul><li>Contacting inbound leads through email and phone<li> <li>Create a positive first impression with our prospects and existing customers by providing a worldclass experience<li> <li>Learn more about prospects understand their goals and decide if they should meet with our Sales Execs<li> <li>Use top software to manage your activities and monitor your performance<li> <li>Inputting and organizing prospective customers information in our CRM Salesforce<li> <li>Share data around customer needs and challenges with the broader team to drive product and business decisions<li> <li>Use your natural curiosity communication skills and ambition to improve the performance of yourself and the team<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Bachelors degree or higher<li> <li>Excellent communication skills and a positive attitude<li> <li>Ability to prioritize multitask and manage time productively<li> <li>A strong desire to start a sales career in tech<li> <li>High energy self starter and with a positive attitude<li> <li>Team spirit you seriously care about what you do and appreciate collaborating with your colleagues<li> <li>Bonus points if<li> <ul><li>youve used Salesforce before <li> <li>youre fluent in Spanish too<li> <li>have held customerfacing roles in the past<li> <ul><ul><p><strong>Benefits<strong> <p> <p>Become part of Epignosis a diverse group of smart fun and GIFloving professionals working in offices around the world including the US the UK Greece and Cyprus Join us and be a part of a workplace that values diversity and welcomes everyone Were an equal opportunity employer and we dont discriminate based on race gender age religion or any other status protected by law At Epignosis we believe in the power of differences and were committed to creating a supportive and inclusive environment for everyone <p> <p>Our employees enjoy benefits that make them more productive at work and contribute to their professional development these include <p> <ul><li>Competitive compensation packages<li> <li>Generous training opportunities for professional and personal development<li> <li>A vibrant working environment full of creative individuals<li> <li>Balance we go big AND we go home<li> <ul>
AVP, Development
Company: CIM Group
Location: Atlanta, GA
Posted Feb 25, 2024
<p>Centennial Yards is a $5 billion transformational mixeduse development in Atlanta As one of the largest and most ambitious citycenter developments in the United States Centennial Yards will revitalize 50 acres of underutilized land in the heart of Downtown Atlanta to connect surrounding communities and create several new city blocks <p> <p> <p> <p>CIM is seeking a Development Associate Vice President AVP to join our team and be part of Centennial Yards future <p> <p> <p> <p>Reporting to the Development VP the AVP is responsible for daytoday project management duties of Centennial Yards Entertainment District project through the entire project lifecycle and will be responsible for leading projects within project This position will play a role in budget establishment and oversight schedule creation and maintenance entitlement and permitting efforts including interacting with government officials technical civil and utility dealings other design and predevelopment efforts and construction oversight Experience with direct oversight of active retail entertainment andor live event venue groundup construction projects is strongly preferred <p> <p><b>ESSENTIAL FUNCTIONS<b> <p><ul><li>Under the direction of the Development VP establishes oversees and tracks the project budget to ensure adherence with Approved Project Budget<li> <li>In collaboration with the Development VP outlines and defines project execution plans and strategies for implementation<li> <li>Responsible for general project management functions including ensuring that project tasks are completed in accordance with Project Schedule <li> <li>Assists in and in some cases leads the contract negotiation process with contractorsvendors drafts contract terms conditions and scope tracks and ensures all project paperwork is complete fully executed and appropriately filed by project staff <li> <li>Develop and oversee project reports that include but are not limited to scope of work construction milestones construction activities issues associated with delays cost variance analyses etc<li> <li>Responsible for securing appropriate approvals permits and similar certifications from City departments other governmental and utility agencies as required<li> <li>Interacts collaboratively with all internal functional departments and stakeholders including close communication and project status updating with the Investments and Portfolio Oversight teams <li> <ul><p><b>SUPPORTING FUNCTIONS<b> <p><ul><li>Processing and coding invoices<li> <li>Budget formatting and tracking<li> <li>Interactions with Accounting representative on project related expenses costs etc<li> <ul><p><b>SUPERVISORY RESPONSIBILITIES <b> <p><ul><li>Oversight of Development Associates and Project Coordinators work activities related to projects<li> <li>Oversight of consultants contractors subcontractors and vendors related to daytoday activities invoicing hiring and contract negotiations<li> <ul><p><b>EDUCATIONEXPERIENCE REQUIREMENTS including certification licenses etc<b> <p><ul><li>BABS degree in Architecture Construction or related major<li> <li>A minimum of seven years experience in Real Estate development andor construction with demonstrated knowledge of real estate development and construction processes including predevelopment activities and direct experience with groundup construction oversight from a development management perspective<li> <ul><p><b>KNOWLEDGE SKILLS AND ABILITIES <b> <p><ul><li>Demonstrated proficiency in Microsoft Office Microsoft Project Excel and Word<li> <li>Demonstrated proficiency in use of application software such as CAD Yardi Autodesk<li> <ul><p> <p><p>CIM Group is committed to bringing together humans from different backgrounds and perspectives providing employees with a safe and welcoming work environment free of discrimination and harassment We strive to create a diverse amp inclusive environment where everyone can thrive feel a sense of belonging and do impactful work together As an equal opportunity employer we prohibit any unlawful discrimination against a job applicant on the basis of their race color religion gender gender identity gender expression sexual orientation national origin family or parental status disability age veteran status or any other status protected by the laws or regulations in the locations where we operate We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace<p> <p><br ><p> <p>Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process<p> <p><br ><p> <p><br ><p> <p>LIML1<p> <p><br ><p> <p>CIM does not accept unsolicited resumes from Agencies Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid If you wish to become an approved Agency with CIM or any of its Affiliates please contact a member of the CIM Talent Acquisition Team<p> <p><p>
Southeast Regional Market Leader
Company: Arora Engineers
Location: Atlanta, GA
Posted Feb 29, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>AEI Atlanta 4ATL Atlanta GA <p> <p><strong>Description<strong> <p> <p>We are seeking a <strong>Southeast Regional Market Leader<strong> The position will be based in our Atlanta GA office or be based remotely in the region The candidate shall be responsible for the operational leadership of the region including developing and executing a strategic regional business plan focused on the Southeast Region of the United States which includes Tennessee North Carolina South Carolina Georgia Alabama Mississippi and Florida Our Office Locations within this region currently include Atlanta Orlando St Petersburg and Miami which are subject to change Key duties will include identifying developing and pursuing target Clients and ProgramsProjects which compliment Aroras complete service offerings across all market sectors as well as exploring other diversification strategies to generate business with new clients and markets Key services include Facility and Airfield Systems Engineering as well as Construction Management and Technology Asset Management Geospatial and Software <p> <p>Operational responsibilities include oversite of the regional offices and staff in support of the national practice leads client management and satisfaction and ultimate responsibility for project delivery within the region to include project utilization of project executive and select project management roles Along with this will be coordination with national practice leads for required local resources needed to win and deliver work In addition this role will collaborate with the Executive Leadership Team to administer policy and guidelines established with accounting human resources legal information systems communications and strategy resources Further the candidate must display strong communication skills to collaborate with internal and external team members and clients during the project delivery process <p> <p><strong>Essential Functions <strong> <p> <ul><li>General <ul><li>Represents Arora externally in the Business Community and serves as the critical PointofContact POC for external communication including pursuits project delivery recruitment and businesscommercial functions<li> <ul><li> <li>Market Lead Responsibilities <ul><li>Possess a strong regional knowledge and understanding of the Southeast Business Community Marketplace inclusive of a network of established agency and partner contacts<li> <li>Responsible for the development of business in the region to sustain growth <ul><li>Identify develop and generate successful regional Pipeline Opportunities<li> <li>Identify potential teaming partners<li> <li>Leading the complete project life cycle from identification positioning proposal negotiation through delivery and close out<li> <ul><li> <li>Be able to generate and meet regional sales targets<li> <li>Responsible for leading and preparing proposals with support from Marketing and national practice leads for all regional business development opportunities<li> <li>Participate in regional Business Community activities on behalf of Arora <li> <li>Works within CRM system Deltek Vision OnePageCRM Salesforce etc to update client data and opportunities leads and pipeline to ensure data accuracy<li> <li>Supports corporate and client events conferences and tradeshows<li> <li>Delivers Arora introduction presentations to prospective clients<li> <li>Utilizes existing network and seeks new contacts to proactively pursue new business opportunities<li> <ul><li> <li>Operational Responsibilities <ul><li>Coordinate with Aroras Technical Project Managers Practice Leads Operations Managers and Discipline Leads as well as other regions needed for design support to ensure regional work meets Arora Quality Assurance Standards<li> <li>Provides leadership direction and guidance to all regional staff<li> <ul><li> <li>Project Management Requirements <ul><li>Serve as Project Executive on regional projects<li> <li>Support Project Management Office and Project Manager in stakeholder management and project execution as needed <li> <li>Responsible for collaborating with Project Managers in ascertaining client satisfaction<li> <ul><li> <ul><p><strong>Secondary Functions<strong> <p> <ul><li>Duties as assigned by the CMO CDO and SVP Planning and Design<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>EducationExperience Minimum<strong> <p> <ul><li>Bachelors degree in Engineering or related field<li> <li>Professional Engineering PE licensure in Electrical Mechanical or Fire Protection preferred <li> <li>12+ years business development and marketing expertise including 5 years of management experience demonstrating responsibility for project or groupoffice profit and loss<li> <li>Experience in AEC industry mandatory<li> <li>Experience with Target Market Sectors including Transportation Industry preferred<li> <li>Valid state drivers license any in US and ability to maintain a safe driving record<li> <li>In possession of appropriate documentation to legally gain and maintain employment in the US<li> <li>Ability to develop and maintain productive business relationships with clients colleagues and vendors<li> <ul><p><strong>Needed Skills<strong> <p> <ul><li>Experience and knowledge of business development as it pertains to the AEC and technology industry<li> <li>Thorough knowledge of designtocompletion engineering processes<li> <li>Proven record of increasing business development successes<li> <li>Proven record of increasing leadership responsibility and expertise including decision making flexibility problemsolving reasoning strategic thinking and accountability<li> <li>Excellent negotiation and interpersonal skills<li> <li>Thorough knowledge of Company Standards and Core Values<li> <li>Ability to model Core Values<li> <li>Exceptional communications skills including ability to direct communication at audiences level excellent writing and verbal skills<li> <li>Demonstrated good judgment and discretion in all communications<li> <li>Ability to create and maintain productive relationships with employees clients and vendors<li> <li>Ability to drive and maintain a safe driving record<li> <li>Existing Client network and relationship in Aroras Target Sectors<li> <li>Ability to create opportunities drive a sales process close deals and stay involved in their followthrough <li> <ul><p><strong>ABOUT THE ORGANIZATION ARORA ENGINEERS LLC ARORA<strong> Arora provides clients in the aviation transportation education government and commercialinstitutional sectors with engineering services for intelligent infrastructure solutions Through smart design construction management and facilities maintenance management we rethink industry needs to help keep clients on the cutting edge and add value to a project Arora is a growing firm that welcomes individuals with a thirst for knowledge and the energy to tackle projects that help take the infrastructure of our world to the next level <p> <p><strong>DISCLAIMER <strong>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position <p> <p>All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of these factors or of disability<p>
Treasury Management Product Manager (Remote)
Company: Ameris Bank
Location: Atlanta, GA
Posted Feb 26, 2024
Ameris Bank is a purpose-driven financial institution that aims to bring financial peace of mind to its customers. The bank offers a wide range of services, from business growth to retirement planning, and serves customers across multiple regions through its digital offerings and mobile app. Ameris Bank values integrity, ingenuity, inclusivity, and collaboration, fostering a growth mindset among its team members. The bank's product owners are responsible for defining, guiding, and executing product-related activities, ensuring profitability and quality solutions for business customers. Ameris Bank provides comprehensive benefits and special bank services to its employees, including health insurance, retirement plans, and discounted banking services.
Sr. Snowflake Data Architect
Company: nFolks Ltd
Location: Atlanta, GA
Posted Feb 28, 2024
nFolks Data Solutions LLC is urgently seeking a Sr. Snowflake Data Architect for a hybrid role in Alpharetta, GA. The ideal candidate will develop and implement an organizational data strategy, manage end-to-end data architecture, and coordinate with cross-functional teams. Responsibilities include designing data model, managing data warehouses, and implementing data analytics systems. The role requires proficiency in Snowflake, Databricks, and Synapse, and the ability to plan and execute big data solutions.
VP & Head of Business Development, Software Solutions, Region Americas
Company: Elekta
Location: Atlanta, GA
Posted Feb 29, 2024
Elekta, a company dedicated to improving and saving lives, is seeking a VP & Head of Software Solutions for its Sandy Springs, GA office. The role involves strategic leadership, P&L responsibility, driving revenue and market growth, ensuring customer success, and leading a team in a SaaS platform environment. The ideal candidate should have a strategic mindset, strong business acumen, and a proven track record in the healthcare sector. Elekta offers excellent benefits and opportunities for growth.
Software Engineer-Hybrid
Company: Ameris Bank
Location: Atlanta, GA
Posted Feb 29, 2024
Ameris Bank is a purpose-driven financial institution that aims to bring financial peace of mind to its customers. The company values integrity, ingenuity, inclusivity, and collaboration, fostering a growth mindset among its team members. Ameris Bank offers a comprehensive benefits package, including health insurance, life insurance, disability coverage, paid leave, retirement plans, and special banking services. The Software Engineer role involves managing file transfer operations, building new integrations, designing APIs, and creating a positive developer experience. The ideal candidate should have advanced proficiency in modern programming languages, REST APIs, and cloud services, with a minimum of 2 years of software engineering experience and 1 year of cloud experience preferred.
Senior Conflicts Analyst
Company: Alston & Bird
Location: Atlanta, GA
Posted Feb 25, 2024
<p><b>THE FIRM<b> <p> <p>At Alston amp Bird an international law firm we take pride in our work through impactful communication collaboration and community involvement Our company culture has been recognized for Fortune magazines 100 Best Companies to Work For© for 24 years in a row This accolade along with many others fosters a continuous drive for innovation and professional development amongst our employees Here at Alston amp Bird we have built a foundation of trust consistency and humanity that contributes to our overall success <p> <p><b>JOB DESCRIPTION<b> <p> <p>Alston amp Bird is hiring for the position of Senior Conflicts Analyst Under direction of the Conflicts Manager this individual will serve as a senior conflicts analyst for lateral hires conflicts quality control and New Business Intake lead Other support duties include but not limited to the following <p> <ul><li>Conflict of interest searches and reports<li> <li>Process NBI forms and any other software systems developed to open new clientmatters and assign clientmatter numbers<li> <li>Identify and relay any conflict issues and pertinent information to the Conflicts and Loss Prevention partners <li> <li>Assist in maintaining the efficient operation of the department and facility<li> <ul><p><b>ESSENTIAL DUTIES<b> <p> <ul><li>Assist Manager and Loss Prevention partner with the necessary research to aid in conflict decisions and to property identify entities<li> <li>Identify and apply legal conflicts and related ethical rules in compliance with the Rules of Professional Responsibility and the firms internal policies<li> <li>Perform conflict of interest searches for clients matters andor other new business using the Firms conflicts and intake database<li> <li>Review NBI and obtain clarity on parties and positions<li> <li>Perform data analysis and identify possible issues or direct conflicts or business issues eg AampB business and risk policy issues pending laterals adversities against significant clients etc<li> <li>Communicate with Loss Prevention with a brief concise statement of potential conflicts situations recognized in the conflicts reports and supply possible evidence to support<li> <li>Handle issues related to conflict requests submitted by written or verbal communication methods Handle calls and issues regarding inquiries on the Conflicts Desk and assist other analysts to determine when to escalate issues<li> <li>Document all communication obtain waivers acknowledgement to close client matters<li> <li>Capture institutional knowledge discovered during conflict resolution<li> <li>Perform CDD research using various Lexis Nexis Thompson Reuters Dun amp Bradstreet SampP and Bureau van Dijk products<li> <li>Report CDD findings to Loss Prevention and other Attorneys<li> <li>Assist Manager Loss Prevention and Business Development with a wide range of research requests and other projects<li> <li>Assist Manager in testing training review and implementation of new software systems<li> <li>Provide offhours coverage to attorney and other firm staff<li> <li>Review and provide a thorough and timely analysis of all lateral candidates<li> <li>Help NBI Analysts problem solve and keep track of the degree of difficulty of the problem<li> <li>Undertake various related special projects as required<li> <ul><p><b>SKILLS NEEDED TO BE SUCCESSFUL<b> <p> <ul><li>Proven track record of professionalism interacting with all levels of personnel including Attorneys and Senior level staff<li> <li>Make efficient use of time in order to handle workload and excellent follow through skills with minimal supervision<li> <li>Exceptional critical thinking and analytical skills<li> <li>High level of discretion in handling confidential information<li> <li>Excellent communications and interpersonal skills<li> <li>Detailoriented with excellent follow through<li> <li>Must have ability to accept direction and constructive feedback<li> <li>Willingness to work overtime<li> <li>Strict attention to detail is necessary<li> <li>Ability to problemsolve creatively and establish effective working relationships throughout the Firm<li> <li>Ability to effectively handle telephone calls with established Firm etiquette and professionalism<li> <li>Thorough knowledge of Firm and Administrative Support Service standards practices and procedures to meet Firm personnel demands<li> <ul><p><b>EDUCATION amp EXPERIENCE<b> <p> <ul><li>A Bachelors degree is required<li> <li>2+ years of relevant Conflicts research and analysis experience is preferred<li> <li>Juris Doctorate is preferred <li> <ul><p><b>EQUAL OPPORTUNITY EMPLOYER<b> <p> <p>Alston amp Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal state or local law Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition associated with cancer a history of cancer or genetic characteristics HIVAIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law on the basis of race color religion sex age sexual orientation gender identity andor expression national origin veteran status or disability in relation to our recruiting hiring and promoting practices <p> <p>The statements contained in this position description are not necessarily allinclusive additional duties and responsibilities may be assigned and requirements may vary from time to time <p> <p>Professional business references and a background check will be required for all final applicants selected for a position <p> <p>If you need assistance or an accommodation due to a disability you may contact us at trevorbarkeralstoncom <p> <p>Alston amp Bird is not currently accepting resumes from agencies for this position If you are a recruiter search firm or employment agency you will not be compensated in any way for your referral of a candidate even if Alston amp Bird hires the candidate<p>
Outbound Business Development Representative
Company: BentoBox
Location: Atlanta, GA
Posted Feb 29, 2024
Fiserv, a global leader in Fintech and payments, is seeking an Outbound Business Development Representative for BentoBox, its restaurant technology partner. The role involves training, outreach to leads in the restaurant industry, managing a sales pipeline, and upholding BentoBox's mission. The ideal candidate should have 1+ years of cold calling experience, proficiency in relevant tools, strong communication skills, and a customer-focused mindset. BentoBox offers a competitive salary, benefits, and opportunities for professional growth. The role is not eligible in certain states.
Unix/Linux Administrator (L3)
Company: Fivesky
Location: Atlanta, GA
Posted Feb 27, 2024
Knowledge of Ansible, OpenShift, and Kubernetes. This is a full-time, direct employment opportunity in Alpharetta, GA. Fivesky prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status (United States positions), or any other characteristic protected by law. Veritas Volume Manager. Bachelor’s Degree. At Fivesky, our employees are our greatest asset and we strive to build a strong team culture centered on highly competitive compensation, professional development, career advancement, and fun. We partner with the world’s largest financial service firms to deliver networking/infrastructure, cybersecurity, and cloud-based solutions for complex, global projects. Fivesky is an equal opportunity employer. Who we are: Fivesky is a fast-growing, global technology solution provider. (FS-RID-0815)
Software Developer
Company: ExamWorks
Location: Atlanta, GA
Posted Feb 26, 2024
The Software Developer role at ExamWorks involves designing, developing, and installing software solutions to enhance company efficiency. Key responsibilities include full lifecycle application development, coding, debugging, software analysis, modeling, testing, and quality assurance. The ideal candidate should possess a Bachelor's degree in computer science, extensive knowledge in MS Windows platform, and proficiency in ASP.net, C#, VB.NET, Javascript/JQuery, HTML5/CSS, SQL, and ORM. Strong communication skills, ability to work independently, and adherence to company standards are also required.
Customer Success Manager
Company: Kaleris
Location: Atlanta, GA
Posted Feb 27, 2024
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Where needed, liaise between the customer and internal stakeholders (commercial, product management, finance, services, and support) Role will carry: a sales quota associated with delivering added value through extended use of the applications (additional license options, incremental automation infrastructure, consulting services, training services etc.) *We do not accept unsolicited external resumes from outside, third-party sources* an incremental CSAT / NPS target associated with designated accounts Requirements Bachelor's degree in business or a related field preferred 3 years of Account Management and related experience Proven ability to solve problems creatively Experience seeing projects through the full life cycle Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Operational Logistics (including yard management, warehouse management or transport management) AND / OR software vendor experience (YMS, TMS, WMS) is preferred but not essential Nice-To-Haves Fluency in multiple languages Experience with related systems such as transportation management, warehouse management, automation, RFID technology Knowledge of networking technologies or cloud-based enterprise solutions Benefits & Compensation Competitive compensation package Full benefits package (medical, dental, vision) with option for HSA FSA and DCFSA Pet insurance Paid Time Off (FlexPTO, parental leave, volunteering time off) 401K (with employer match) Life/AD&D (paid for by Kaleris) Disability (LTD and STD plan paid for by Kaleris) Employee Assistance Program Career growth and mentorship The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the position may change necessary to business demands. We are an equal-opportunity employer and value diversity at Kaleris. The Customer Success Manager must be passionate about Kaleris’ success and our customers’ success. The role will be responsible for and challenged to direct a variety of programs within Kaleris Global Technical Support organization to include the following: Responsibilities Engage with assigned customers Develop an in-depth understanding of the customers software environment Implement and document action plans to address open issues and resolve timely Set up ongoing contact with customer including but not limited to QBR’s Schedule conference calls Update customer contact list Customer Success Best Practices: Drive initiatives within the Support group to capitalize on industry best practices, adopting them to our unique business and industry. This position is highly visible and requires a high-energy, positive individual who thrives on providing service excellence to every customer. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation. We’re looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, including sales, support, and operations to provide cross-functional leadership in Kaleris on behalf of the client base.