Employee Assistance Program Jobs in Chicago, IL

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Looking for Employee Assistance Program jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Employee Assistance Program position in the Chicago, IL area.

Branch Office Administrator

Company: Edward Jones

Location: Bloomington, IL

Posted Jan 23, 2025

Edward Jones is seeking a Branch Office Administrator (BOA) for a full-time position in Bloomington, IL. The role involves working closely with Financial Advisors to help clients achieve their long-term financial goals. BOAs are valued members of the client team, with responsibilities including delivering exceptional service, participating in annual business planning, and identifying opportunities for additional services. The company offers comprehensive training, a supportive network, and competitive benefits. Key skills required include relationship building, problem-solving, critical thinking, and proficiency in office technology.

BAKERY/CAKE DECORATOR

Company: Kroger

Location: Glendale Heights, IL

Posted Jan 23, 2025

The job description involves creating a welcoming customer experience, maintaining a clean environment, assisting in sales goals, and demonstrating company values. Responsibilities include answering customer questions, offering product samples, checking product quality, decorating bakery items, and adhering to health regulations. The ideal candidate should have stress management skills, basic math knowledge, and effective communication. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

MEAT/CLERK

Company: Kroger

Location: Lake Zurich, IL

Posted Jan 23, 2025

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The ideal candidate should have effective communication skills, multi-tasking abilities, and past experience in food preparation. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

STARBUCKS/BARISTA

Company: Kroger

Location: Park Ridge, IL

Posted Jan 23, 2025

Clinical Laboratory Technologist - Litholink

Company: Labcorp

Location: Itasca, IL

Posted Jan 23, 2025

LabCorp is seeking experienced Clinical Lab Professionals for a challenging role in Itasca, IL. The position involves working in a fast-paced, customer-focused environment, contributing to LabCorp's mission of 'Improving Health, Improving Lives'. Litholink, a part of LabCorp's specialty testing group, is a leader in kidney stone prevention. The job duties include determining specimen acceptability, performing technical procedures, monitoring instrumentation, reporting test results, and maintaining a safe work environment. Requirements include a degree in a relevant science, clinical lab experience, and certification. Benefits include comprehensive health insurance, 401(k), PTO, and tuition reimbursement.

FRONT END/LEAD CLERK

Company: Kroger

Location: Park Ridge, IL

Posted Jan 23, 2025

Principal Process Management

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

PRODUCE/CLERK

Company: Kroger

Location: North Riverside, IL

Posted Jan 23, 2025

This job description outlines responsibilities for a role focused on creating an outstanding customer experience. Key duties include maintaining a clean and safe environment, assisting in reaching sales and profit goals, promoting corporate brands, and ensuring customer satisfaction. The role requires effective communication, knowledge of basic math, and a current food handler's permit. Desired qualifications include comparable retail experience and a second language. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Branch Manager

Company: PNC

Location: Bolingbrook, IL

Posted Jan 23, 2025

The text describes a Branch Manager position at PNC's Retail Branch organization in Bolingbrook, IL. The role involves leading branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. The manager will collaborate with various ecosystem partners, manage risk and compliance, and build a high-performing team. They will utilize a branded sales process, grow branch revenue, and drive business banking results through business development and community involvement. The manager will also coach to consultative selling, manage operational, human capital, reputational, and business risks, and ensure compliance with regulatory guidelines. PNC values customer focus, risk management, and inclusive workplace culture. The role requires accountability, banking knowledge, client counseling, customer experience, decision-making, and people management skills. No degree is required, but related experience or product knowledge is needed. The base salary ranges from $47,500 to $107,800.

Frequently Asked Questions

What are typical salary ranges for EAP roles by seniority?
Entry‑level EAP Counselors (licensed social workers) earn $45k–$60k annually. Mid‑level EAP Supervisors or Managers with 5–8 years of experience command $70k–$90k. Senior directors or VP‑level leaders overseeing large enterprise EAPs typically receive $110k–$140k, plus performance bonuses tied to engagement metrics.
What skills and certifications are required for EAP positions?
Core skills include confidential counseling, crisis intervention, and HIPAA compliance. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), and knowledge of e‑health platforms (TELADOC, MDLIVE) are highly valued. Proficiency in EAP software like NAVEX Global, Gusto, or Zenefits, and data‑analysis tools (Power BI, Tableau) is often required for analyst roles.
Is remote work available for EAP roles?
Yes. Nearly 70% of EAP counselors work remotely, delivering tele‑therapy via secure video portals. EAP administrators and analysts can operate from any location that supports HIPAA‑compliant VPNs. Hybrid models are common for on‑site managers who coordinate with HR and employee wellness teams.
What career progression paths exist in EAP?
Starting as an EAP Counselor, professionals can advance to Senior Counselor, then EAP Team Lead, followed by EAP Manager, Director of Employee Assistance, and ultimately Vice President of Corporate Wellness. Each step typically requires additional clinical credentials, leadership training, and proven ROI metrics from program usage.
What industry trends are shaping the EAP field?
EAPs are moving toward integrated wellness ecosystems that combine counseling, mental‑health apps, and AI‑driven screening. Data analytics to measure program ROI, remote counseling platforms, and partnership with employee benefit vendors are driving growth. Companies are also prioritizing diversity, equity, and inclusion in their EAP offerings to meet evolving workforce expectations.

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