Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

Application Developer-Java & Web Technologies

Company: IBM

Location: Shenyang, CN

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves analytical problem-solving, comprehensive engagement across process phases, and strategic stakeholder engagement to drive innovative solutions.

Systems Integration Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on the role of a DCC Systems Integration Engineer. The role involves developing, implementing, and managing API gateways to integrate applications across the Digital Command Center (DCC), which is based on IBM's Federal Intelligent Data and Automation Platform. The position requires a bachelor's degree in computer science or a related field, 5+ years of experience, and expertise in agentic AI, agile environments, and API integration. The role offers long-term career growth and development opportunities in a culture that embraces unique skills and experience.

Project Manager - Cyber Security Services

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves managing complex cybersecurity projects, ensuring scope, schedule, and cost targets are met, and leading cross-functional teams.

Internship: SAP Developer in Ciudad de México

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The SAP Consulting Internship Program provides practical skills in a multinational environment. Successful completion opens doors for further development.

Software Development Engineer - HashiCorp Nomad

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on contributing to HashiCorp's offerings now part of IBM. The role involves building and maintaining Nomad, a distributed cluster orchestrator, and working on next-generation distributed systems for orchestration. The position requires expertise in software development, cluster orchestrators, and container technologies.

Onboarding Succcess Coordinator - Colombia

Company: IBM

Location: Bogota, CO

Posted Dec 04, 2025

The job posting is for an Onboarding Success Coordinator role at IBM. The role involves ensuring a seamless onboarding experience for new hires, collaborating with cross-functional partners, and fostering a sense of community among employees. The ideal candidate should have experience in onboarding, strong communication skills, and the ability to manage multiple processes simultaneously.

Application Developer-Java & Web Technologies

Company: IBM

Location: Shenyang, CN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and improve hybrid cloud and AI journeys. It emphasizes the importance of curiosity, knowledge, and creative problem-solving. The role of a Software Developer involves participating in the software development lifecycle, working with the latest technologies, and providing technical assistance to end users.

Programa de Pasantías - Desarrollo de Software

Company: IBM

Location: Bogota, CO

Posted Dec 04, 2025

The text describes an internship program at IBM Consulting where the intern will work as an Application Developer Intern. The intern will receive training in various technical skills and work on a variety of technology projects. The program requires the intern to complete training, participate in virtual or face-to-face spaces, be agile with a design mindset, complete user stories, propose best practices, comply with policies, and document work.

Middle SDET (Software Development Engineer in Test)

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The role is a Quality Engineer position at IBM Consulting, working in Client Innovation Centers Delivery Centers. It involves building automated tests, creating test data and environments, writing and executing test scripts, identifying errors, and presenting test results. The position requires a Bachelor's degree, hands-on experience in UI automation, strong expertise in designing automation frameworks, and knowledge of software QA methodologies.

Contact Center Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text is a job description for a customer service role at IBM Consulting. It outlines the responsibilities, required education, and preferred technical and professional experience. The role involves providing quality customer service, handling inquiries, managing cases, and resolving complex issues. The position requires a bachelor's degree, good communication skills, and proficiency in MS Excel.

Experience Strategy and Design Lead

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's Experience Strategy & Design global offering seeks an accomplished Experience Design Consultant to help clients identify, envision, and execute AI experiences that drive exceptional user experiences and business outcomes. The role involves generating actionable insights, developing persuasive POVs, pioneering ways to design with AI, supporting early-stage opportunities, and supplementing markets with strategic skills. The ideal candidate should have at least 10 years of experience in customer/employee experience strategy and design, proficiency in human-centered design methodologies, and strong interpersonal communication skills.

Senior Research Scientist – Quantum-Centric Supercomputing for Materials Science

Company: IBM

Location: Yorktown Heights, US

Posted Dec 04, 2025

IBM Research seeks a quantum computing scientist to advance novel algorithms and apply them to materials science. The role involves quantum simulation, ecosystem expansion, and collaboration with clients. Requirements include expertise in quantum hardware, computational methods, and a strong publication record.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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