Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

MuleSoft Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career in Salesforce development with opportunities for growth, training, and a supportive culture. The role involves leading projects and integrating technologies, with benefits including flexible work and professional development.

Senior Salesforce Developer - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text promotes IBM CIC's career opportunities, highlighting benefits like training programs, career growth, work-life balance, and a supportive work environment. It emphasizes innovation, professional development, and inclusive culture while outlining requirements for a Senior Salesforce Developer role.

Internship - Linux on IBM Z System Performance (m/f/x)

Company: IBM

Location: Ehningen, DE

Posted Dec 04, 2025

The text describes various projects and roles within the Linux on IBM Z and LinuxONE Systems Performance team. It highlights the need to upgrade the UI of a web application called zPirate using the React framework, the unique capabilities of the Jinsight profiling agent for Java performance analysis, and the use of AI to detect invalid and incomplete performance data measurements. The text also outlines the required and preferred skills for each project.

System Support Tech Apprentice

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM offers an apprenticeship program for Systems Support Apprentices to work with experienced engineers and mentors, applying hardware knowledge and learning new technologies. The program provides a nationally-recognized credential and opportunities for full-time roles after graduation.

Delivery Manager - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and a culture of evolution focused on long-term career growth and development.

Internship: SAP Developer in Ciudad de México

Company: IBM

Location: Mexico City, MX

Posted Dec 04, 2025

The IBM SAP Consulting Internship Program offers a 6-month part-time training program for students pursuing a career in SAP. The program aims to prepare and develop students for SAP Developer roles. Successful completion of the program opens doors for further development. The program requires advanced English, availability for 30-35 hours of weekly internships in Mexico City, knowledge of algorithms, data structures, databases, and basic knowledge of Java, Javascript, Angular or React, Nodejs. Preferred qualities include creativity, proactivity, discipline, and a willingness to learn constantly.

InfoSphere Optim Technical Support Professional

Company: IBM

Location: Krakow, PL

Posted Dec 04, 2025

IBM Optim is a data management solution that helps organizations manage data throughout its lifetime. The role involves providing technical support to customers, collaborating with development and support organizations, and contributing to department goals. The position offers opportunities to work with the latest technologies and grow skills in IBM's key data management products.

Application Developer-Microsoft Modern Workplace

Company: IBM

Location: Lucknow, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on designing and developing enterprise collaboration and productivity solutions using Microsoft 365 and Power Platform technologies. The role involves working with clients globally, providing technical expertise, and collaborating with stakeholders to deliver effective solutions.

HR Partner Support

Company: IBM

Location: Hursley, GB

Posted Dec 04, 2025

IBM's HR University Placement scheme offers motivated tech-savvy individuals the opportunity to gain hands-on experience in HR transformation, work on real-world client projects, and contribute to the company's mission. The program provides access to learning resources, mentorship, and various roles within HR functions and processes.

HR Onboarding professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The Onboarding Specialist role is crucial in delivering a seamless, engaging, and inclusive onboarding experience for new hires at IBM. The role involves managing end-to-end onboarding processes, acting as the primary point of contact for new hires, conducting orientation sessions, collaborating with internal teams, ensuring compliance, and continuously improving onboarding documentation, workflows, and digital tools. The ideal candidate should have strong Japanese language proficiency, a background in HR operations, and a passion for creating positive employee experiences.

Associate Quality Engineer - Entry Level (Monroe, LA)

Company: IBM

Location: MONROE, US

Posted Dec 04, 2025

The IBM Consulting Associate Program offers a diverse range of clients, professional development opportunities, and a culture of continuous learning and growth. Associates will work in Client Innovation Centers and Delivery Centers, collaborating with visionaries across industries to drive innovation and solve complex business problems using technologies like Java, Jira, and automated testing tools.

Domain Trainer - Learning

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text is a job description for a Service Delivery Management role at IBM Consulting. It outlines the responsibilities, required education, and technical expertise for the position. The role involves ensuring service level agreements are met, managing team performance, documenting processes, conducting team meetings, managing volumes, handling escalations, ensuring business controls, resolving issues, providing training, maintaining backup systems, conducting quality assurance reviews, identifying process improvements, managing change, financial management, and more. The position requires a bachelor's degree and experience with an LMS tool and trainer education background.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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