Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

Technical Customer Success Manager

Company: Masabi

Location: Remote

Posted Nov 30, 2025

Masabi is a company that drives the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company values customer success and offers a role as a Customer Success Manager to foster exceptional client experiences. Masabi provides a supportive and collaborative work environment with benefits such as competitive salary, paid vacation, private healthcare, and a focus on making a difference in the transportation technology ecosystem.

Supervisor Global Customer Care - PAM

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for a Supervisor Global Customer Care Premier Accounts role at First Advantage. The role involves leading a team of 10-15 Customer Account Specialists, driving performance, ensuring quality and compliance, and fostering engagement. The ideal candidate should have proven leadership experience, strong communication and coaching skills, a customer-first mindset, and the ability to thrive in a fast-paced environment.

Senior Software Engineer - Data Infrastructure, Quora

Company: Quora

Location: USA

Posted Nov 30, 2025

Quora is a remote-first company with a mission to grow the world's collective intelligence. They have two platforms: Quora, a global knowledge sharing platform, and Poe, a platform for AI language models. The company values diversity, inclusivity, and collaboration, and is looking for a data infrastructure team member to design and scale data architectures, improve systems reliability, and promote correct data usage.

Principal Machine Learning Engineer - Unified Embeddings

Company: Reddit

Location: USA

Posted Nov 30, 2025

The Unified Embeddings team at Reddit focuses on building advanced multientity large scale embeddings to enhance recommendation systems. They are seeking a Principal Machine Learning Engineer to lead the design and architecture of GNN and transformers based multientity embedding generation, collaborating with cross-functional teams and contributing to product strategy.

Security Researcher - Trusted Computing and Cryptography

Company: OpenAI

Location: USA

Posted Nov 30, 2025

The Security team at OpenAI is responsible for protecting the company's technology, people, and products. They prioritize impact, enable researchers, prepare for future transformative technologies, and foster a robust security culture. The role involves mapping, characterizing, and prioritizing cross-layer vulnerabilities in advanced AI systems, driving offensive research, producing technical deliverables, and serving as the primary technical counterpart for external partners.

Sr Backend Software Engineer

Company: ActiveState

Location: Remote

Posted Nov 29, 2025

This job description highlights ActiveState's mission to enhance security and productivity through open-source solutions, emphasizing opportunities to work on complex systems, collaborate with a skilled team, and contribute to impactful projects. The role requires expertise in programming, APIs, and build systems, with benefits including competitive compensation and career growth.

Salesforce Solution Architect

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

The job posting is for a Salesforce Solution Architect position at Guidehouse, a company that offers a comprehensive total rewards package. The role involves leading the design and delivery of innovative scalable Salesforce solutions for public sector and enterprise clients. The position requires active Salesforce architect accreditations, US citizenship, and the ability to obtain a Public Trust Clearance. The ideal candidate should have a minimum of 10 years of professional experience, including 5+ years of Salesforce implementation experience in agile environments and 5+ years of external consulting experience. The annual salary range for this position is $140,000 to $233,000.

Sr. Systems Safety Engineer

Company: Reliable Robotics

Location: Remote

Posted Nov 30, 2025

Reliable Robotics is building safety-enhancing technology for aviation to save lives and make air transportation safer, more convenient, and transformative. They are hiring a Systems Safety Engineer to architect systems, establish development methodologies, and ensure compliance with federal regulations. The role involves collaborating with multidisciplinary teams, generating safety artifacts, and supporting flight operations.

Technology Account Lead - Healthcare

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

Guidehouse seeks a Technology Account Lead to drive growth, with responsibilities in sales, client relationships, and solution strategy. The role offers competitive compensation and comprehensive benefits, emphasizing career development and work-life balance.

Founding Data Engineer

Company: Elicit

Location: USA

Posted Nov 30, 2025

Elicit is an AI research assistant that helps professionals and decision makers with gathering evidence, reasoning through uncertainty, and increasing good reasoning. The company is hiring a data engineer to build a complete corpus of academic papers and clinical trials, integrate various document types, and broaden the tasks that can be completed in Elicit. The ideal candidate should have 5+ years of experience as a data engineer, strong proficiency in Python, experience with Spark, and strong SQL skills.

Revenue Integrity Coding and Billing Specialist

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

The Revenue Integrity Coding Billing Specialist position involves reviewing and resolving Medicare and third-party payer accounts, ensuring compliance with billing guidelines, and applying accurate medical codes. The role requires 5+ years of experience, coding certifications, and knowledge of various coding systems and billing requirements.

Sales Development Representative (Outbound/Enterprise)

Company: Sanity

Location: Norway,Denmark,Sweden,Finland

Posted Nov 30, 2025

Sanity.io is an AI-powered content operating system that helps companies like SKIMS, Figma, and Nordstrom automate and streamline their content operations. The company is looking for a Sales Development Representative (SDR) to join their team in the Nordics region. The SDR will be responsible for engaging with prospects, qualifying leads, collaborating with cross-functional teams, and shaping the sales playbook. Sanity.io offers a competitive salary, stock options, and a positive work environment.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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