Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

BackOffice Administrator

Company: Talent Hackers

Location: Latin America

Posted Nov 25, 2025

The role involves various administrative tasks such as data entry, calendar management, communication preparation, meeting coordination, project management assistance, and billing processes. The ideal candidate should have 3+ years of experience, excellent communication skills, project management experience, and proficiency in Google Suite.

Marketing Science Manager

Company: Reddit

Location: Remote

Posted Nov 25, 2025

Reddit is seeking a Marketing Sciences Manager to lead a team and help advertisers succeed on the platform. The role involves managing a team, developing performance benchmarks, and optimizing ad campaigns. The position requires 5+ years of experience in advertising or analytics, familiarity with measurement solutions, and the ability to work cross-functionally.

Content Strategist

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 25, 2025

Liberty Mutual's USRM Knowledge Management mission is to deliver accurate, efficient, and contextually relevant knowledge to support frontline employees, strengthen decision-making, and enhance operational performance through advanced technologies like AI. The role focuses on building a best-in-class Knowledge Management capability, requiring deep expertise in KM disciplines and leading complex projects.

Senior Infrastructure Software Engineer

Company: Dropbox

Location: Remote

Posted Nov 25, 2025

The role of an Infrastructure Engineer at Dropbox involves shaping and constructing robust systems to support current products and future innovations. Responsibilities include building infrastructure for metadata management, expanding Dropbox's data fabric, optimizing analytics platforms, collaborating with cross-functional teams, and proactively identifying opportunities for improvement. The position requires a strong technical background, experience in managing large-scale systems, and the ability to navigate ambiguous situations.

Online Task Contributor - English (US)

Company: TELUS Digital

Location: Remote

Posted Nov 25, 2025

This is a part-time remote position evaluating and providing feedback on content to improve AI technologies. The role offers flexible hours, the ability to work from home, and the chance to contribute to the development of AI models used by major brands. Hourly earnings are estimated at $11.50 USD, with potential for higher pay based on productivity.

Change Management Consultant

Company: Insight

Location: Canada

Posted Nov 25, 2025

Insight is a people-first tech company seeking a Microsoft 365 Change Management Consultant to join their Modern Workplace Collaboration team. The role involves providing adoption and change management support, delivering training, developing adoption plans, and working on various Microsoft 365 projects. Insight offers remote work flexibility, a focus on employee well-being, and opportunities for career growth.

Senior Director - Commerce Product Platform

Company: Twilio

Location: Remote

Posted Nov 25, 2025

Twilio is seeking a Senior Director of Product Management to lead the strategy and roadmap for their Commerce Platform. The role involves setting long-term strategy, building a world-class PM team, and partnering with cross-functional leaders to deliver innovative solutions that fuel Twilio's growth. The ideal candidate should have deep understanding of commerce systems, experience in product and platform ownership, roadmap management, cross-functional partnership, team leadership, and data-driven decision making.

Staff Software Engineer - Backend

Company: Sprout Social

Location: Remote

Posted Nov 25, 2025

Sprout Social is hiring a Staff Software Engineer to join their Engineering team. The role involves working on a tech-giant scale with smaller supportive teams, processing billions of requests and social messages daily. The ideal candidate will have 7+ years of experience in software development, 5+ years in object-oriented programming, and 3+ years leading engineering projects. The company offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.

Customer Experience Associate

Company: Origin

Location: USA

Posted Nov 25, 2025

Origin is seeking a part-time Customer Experience Associate to join their team and work closely with users and Financial Planners. The role involves providing exceptional support, identifying trends, and gathering customer feedback. The ideal candidate is customer-obsessed, thrives in a fast-paced environment, and aspires to advance their career in the tech industry. The position offers flexible hours, remote work, and opportunities for career progression within the company.

Content Reviewer US

Company: TELUS Digital

Location: Remote

Posted Nov 25, 2025

This text is advertising a freelance opportunity to work as a Personalized Internet Assessor for TELUS Digital AI Community. The role involves analyzing and providing feedback on online content to improve search engine results. It is a part-time, long-term project with an estimated hourly rate of $14 USD. The text also mentions a global AI Community of 1 million+ contributors and provides details on the basic requirements, assessment process, and equal opportunity policy.

Full Stack Developer

Company: Guidehouse

Location: Remote

Posted Nov 25, 2025

The job posting is for a full-stack developer position in software development and support for a digital travel company. The role involves designing, implementing, and testing a distributed enterprise application using microservices and business automation patterns. The ideal candidate should have experience in enterprise software design, proficiency in JavaScript, Java, and cloud development, and knowledge of web accessibility and security best practices.

Director - Product Counsel

Company: Figma

Location: Remote

Posted Nov 25, 2025

Figma seeks a Director to lead their product counseling team, offering growth opportunities and a competitive salary. The role involves strategic legal guidance and collaboration across teams, with benefits including equity, health insurance, and remote work flexibility.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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