Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

Channel Performance Consultant

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 12, 2025

The job description is for a Channel Performance Consultant role in the insurance industry. The role involves serving as a liaison between the underwriting and distribution channels to drive profitable growth. Key responsibilities include developing relationships with channel stakeholders, understanding channel economics, facilitating speed-to-market implementation of solutions, and building a best-in-class data accuracy program. The ideal candidate should have a bachelor's degree, at least 4 years of relevant experience, excellent communication skills, and proficiency in Excel, PowerPoint, and BI tools.

Partner Manager - Automattic for Agencies

Company: Automattic Careers

Location: North America,Latin America,Europe,Africa,APAC

Posted Nov 12, 2025

The Partner Manager role in Automattic's A4A program involves developing relationships with digital agencies to drive revenue growth, providing training and support, collaborating with internal teams, and staying informed about industry trends. The role requires 5+ years of SaaS Channel Sales or Partner Management experience, strong analytical skills, excellent communication abilities, and familiarity with Automattic's product suite and the WordPress ecosystem.

Senior Data Engineer

Company: Zencore

Location: Latin America

Posted Nov 12, 2025

Zencore is a fast-growing company founded by former Google Cloud leaders, seeking experienced candidates to join their team. They offer strategic guidance, technology decisions, and collaborative project execution for customers transitioning to Google Cloud and seeking assistance with data and application modernization. The Data Engineering team works with fast-paced innovative companies leveraging Databricks, and the role involves designing, developing, and maintaining data pipelines using Google Cloud Dataflow and other GCP tools.

Claims Specialist II

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 12, 2025

The Claims Specialist role involves managing claims, evaluating liability, negotiating settlements, and interacting with various parties. The position requires a BSBA degree or equivalent experience, 2+ years of claims experience, and knowledge of investigation techniques, medical terminology, and legal aspects. Liberty Mutual offers training, competitive pay, benefits, and a commitment to diversity and inclusion.

Claims Quality Improvement Product Owner

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 12, 2025

The role involves leading the evolution of USRM Claims quality improvement capabilities by shaping strategy and backlog for integrated risk alerts, leader insights, and file reviews. The ideal candidate will have experience in insurance claims, risk quality improvement, or adjacent operations environments, excellent communication and stakeholder management skills, strong technical fluency, and a proven track record designing user-centered workflows and UX for operational users.

Claims Fraud Product Owner

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 12, 2025

The role involves leading the creation of a Special Investigation Unit platform to prevent and detect fraud using predictive analytics, automation, and external intelligence. The ideal candidate should have domain knowledge in claims fraud, telematics, media forensics, or case management workflows, and experience in delivering measurable outcomes from product initiatives.

Associate Quality Assurance Engineer

Company: Evident Change

Location: USA

Posted Nov 12, 2025

The Associate Quality Assurance Engineer position at Evident Change is a remote full-time role for individuals passionate about ensuring tech products work seamlessly. The role involves executing manual and automated test cases, assisting with test data and environments, performing API testing, logging defects, and participating in Agile ceremonies. Evident Change offers competitive compensation, benefits, and a supportive work environment.

Princ Data Solutions Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 12, 2025

Liberty Mutual is seeking a Principal Data Solutions Analyst to join their Corporate Financial Data Strategy and Governance Team. The role involves acting as a financial data steward, analyzing source data, and developing data solutions. The ideal candidate should have experience in coding for data management, Business Intelligence tools, and cloud platforms. Strong communication skills and a Bachelor's or Master's degree in a related field are required.

Firefox OS Integration Engineer - Crash Reporting

Company: Mozilla

Location: Canada,UK

Posted Nov 12, 2025

Mozilla's job posting highlights their mission to improve the internet, the OS Integration role focusing on crash reporting, generous employee benefits, and commitment to diversity and inclusion. The position emphasizes collaboration, technical expertise, and alignment with Mozilla's core values of openness and user-centric innovation.

Strategic Account Executive - Quantum Computing

Company: Quantinuum

Location: USA

Posted Nov 12, 2025

The job posting is for a Strategic Account Executive role at Quantinuum, a leading quantum computing company. The role involves driving business growth, building relationships with government, academic, and enterprise clients, and selling quantum computing hardware and research proposals. The ideal candidate should have over 10 years of experience in enterprise technology sales, with a focus on complex solution selling in the financial services industry. The role offers a competitive compensation package, equity options, and professional development opportunities.

Cloud Solution Architect

Company: Atmosera

Location: USA

Posted Nov 12, 2025

Atmosera is a Microsoft Partner that empowers businesses to redefine what's possible with modern technology and human expertise. They offer cutting-edge integrated solutions across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform. The company values collaboration, continuous learning, and helping clients improve their technical agility through identifying customer needs within Atmosera's core solution areas.

Education & LMS Support Specialist

Company: Lingraphica

Location: USA

Posted Nov 12, 2025

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication and quality of life for people with communication impairments. The company is looking for candidates who enjoy working in a fast-paced, goal-oriented environment and share their commitment to helping individuals on their communication journey. The job description outlines the responsibilities and qualifications for a temporary role providing operational support for existing Learning Management Systems (LMS) and assisting with various administrative tasks to support the team's education initiatives and activities.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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