Employee Assistance Program Jobs

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Employee Assistance Programs (EAPs) are at the forefront of corporate wellness as organizations prioritize employee mental health. The surge in demand for EAP professionals—bolstered by pandemic‑driven remote work and increased focus on burnout—has driven a competitive talent market where expertise in counseling, compliance, and tech integration is highly prized.

Typical EAP roles range from EAP Coordinator—who manages case intake and provider networks—to EAP Specialist and Consultant, who conduct counseling, crisis intervention, and wellness workshops. Senior positions such as EAP Manager or Director of Employee Well-Being oversee program strategy, data analytics, and partnership with HRIS platforms like Workday or SAP SuccessFactors.

Salary transparency for EAP professionals matters because it clarifies the value of mental‑health expertise, aligns compensation with industry benchmarks, and encourages retention of highly‑qualified counselors who often juggle multiple certifications and licensing requirements.

Vendor Strategist - BPO

Company: Mercury

Location: USA

Posted Nov 12, 2025

Mercury's Vendor Strategy team is seeking a Vendor Strategist to focus on BPO partnerships for Customer Support. The role combines traditional vendor management with strategic planning and capacity planning. The ideal candidate will shape Mercury's vendor strategy during a period of substantial growth, own BPO operations, and collaborate cross-functionally.

Support Tech III

Company: Henry Schein One

Location: Remote

Posted Nov 11, 2025

This job posting is for a Remote Technical Support Manager position at Henry Schein One. The role involves answering and resolving customer calls, providing product education, mentoring team members, and creating knowledge base articles. The ideal candidate should have 4+ years of experience, advanced knowledge of HSPS Dental Software, strong troubleshooting skills, and excellent communication abilities. The position offers a competitive salary range of $40,000 to $45,000 and a comprehensive benefits package.

Physician Coding Auditor

Company: MedKoder

Location: Remote

Posted Nov 11, 2025

MedKoder LLC is a full-service medical coding management services provider based in Mandeville, Louisiana. They specialize in expert medical coding for health systems, providers, and payers, aiming to ensure accurate payment and financial peace for clients. With a team of certified coders throughout the United States, MedKoder emphasizes coding excellence, remote work flexibility, and a positive workplace culture, earning high employee satisfaction ratings and awards.

Technical Product Enablement Strategist

Company: Sprout Social

Location: USA

Posted Nov 12, 2025

Sprout Social seeks a Technical Product Enablement Strategist to drive success in their Sales and Success team. The role offers career growth, flexible work, and collaboration with top brands. Benefits include competitive pay, wellness programs, and a focus on diversity and inclusion.

Task Logistics Advocate - German

Company: Taskrabbit

Location: Poland

Posted Nov 12, 2025

The role is for an Operations Advocate in a remote team based in Poland, responsible for improving conversions and reducing cancellations across 6 European markets. The position involves following standard operating procedures, addressing user issues, managing time efficiently, and building connections with stakeholders. The ideal candidate should have great people skills, customer service experience, excellent communication skills, and be adaptable in a fast-paced environment.

Firefox OS Integration Engineer - Crash Reporting

Company: Mozilla

Location: Canada

Posted Nov 12, 2025

Mozilla's mission to improve the internet through open-source projects and innovation. The OS Integration team focuses on enhancing Firefox's compatibility and crash reporting. The role offers competitive benefits and collaboration with a global team.

Firefox OS Integration Engineer - Mac OS Engineering

Company: Mozilla

Location: Canada,UK

Posted Nov 12, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and focus on diverse areas including AI, social media, security, and more. The OS Integration team ensures Firefox and other Gecko-based products harmonize well with the host operating system and environment, with this role focusing on macOS.

Solutions Architect for Automotive

Company: Canonical

Location: Remote

Posted Nov 11, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company is hiring a Solutions Architect for Automotive to help partners understand and embrace their open source platform. The role requires expertise in Linux, embedded systems, and customer-facing engagement.

Director of Product - Develop

Company: Webflow

Location: Remote

Posted Nov 11, 2025

Webflow's mission is to empower developers with a unified platform combining AI, design, and hosting. They seek a Director of Product to lead innovation, offering competitive compensation and benefits.

Customer Success Architect

Company: GitLab

Location: Japan

Posted Nov 12, 2025

The Customer Success Architect role is strategic, focusing on aligning the platform with customer objectives and driving long-term success. Responsibilities include consultative relationships, technical enablement, and managing escalations. The hiring process involves multiple interviews and assessments.

AI Studio Delivery Lead

Company: Guidehouse

Location: Remote

Posted Nov 11, 2025

The job posting is for a Data Science Consulting role at Guidehouse, focusing on leading AI Studio capabilities, managing ecosystem partners, and collaborating with sales and marketing. The ideal candidate should have 8+ years of experience in leading cross-functional teams, strong leadership skills, and familiarity with AI and data technologies. The position offers a competitive compensation package and benefits.

Sales Performance Management Consultant

Company: Delbridge Solutions Inc.

Location: Remote

Posted Nov 11, 2025

Delbridge Solutions, a fast-growing technology company, is seeking a Sales Performance Management Consultant with 2-3 years of experience. The role involves providing client-focused solutions, collaborating with teams, and delivering exceptional results. The company offers competitive salary, remote work, and career growth opportunities.

Frequently Asked Questions

What are typical salary ranges for EAP roles at different seniority levels?
Entry‑level EAP Coordinators can expect $45,000–$60,000 annually. Mid‑level EAP Specialists or Consultants usually earn $60,000–$80,000, while senior EAP Managers or Directors range from $90,000 to $130,000, depending on company size and geographic region.
Which skills and certifications are required for a career in Employee Assistance Programs?
Key skills include active listening, crisis management, HIPAA compliance, and proficiency with EAP platforms such as Medallia or Qualtrics. Certifications such as Certified Employee Assistance Professional (CEAP), Licensed Professional Counselor (LPC), or Certified Healthcare Counselor (CHC) are often mandatory, along with experience in HRIS integration.
Is remote work available in EAP positions?
Most EAP roles support hybrid or fully remote arrangements, especially for counseling and consulting functions. Companies use secure video-conferencing tools (Zoom, Microsoft Teams) and VPN‑protected EAP portals to deliver services while maintaining confidentiality.
What career progression paths exist within Employee Assistance Programs?
A typical trajectory moves from EAP Coordinator to EAP Specialist/Consultant, then to EAP Manager, and ultimately to Director of Employee Well-Being or Chief Wellness Officer. Advanced roles often involve program design, data analytics, and strategic partnership with external mental‑health vendors.
What industry trends are shaping the future of Employee Assistance Programs?
Trends include AI-driven triage tools that route employees to appropriate resources, integration of wellness apps (e.g., Headspace, Calm) into corporate EAP platforms, and a growing emphasis on diversity, equity, and inclusion in mental‑health services. Companies are also expanding EAP offerings to include financial wellness and caregiver support.

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