Excellent Customer Experience Jobs in Multiple Locations

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Looking for Excellent Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Multiple Locations area.

Mitigation and Response - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various leadership roles in Mitigation and Response.

Information Technology Specialist (Senior Full-Stack Engineer)

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Multiple Locations

Posted Sep 30, 2024

The positions are for IT Specialist Senior Full Stack Engineers in the Technology Solutions Office, headed by the Chief Technology Officer, to deliver business value-added solutions to the judiciary.

PATHWAYS STUDENT TRAINEE (Civil Engineering)

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Pathways Internship program is open to current students seeking a degree in Civil Engineering, Construction Engineering, Management, Geomatics Engineering, Environmental Engineering, or other directly related engineering programs.

IT Specialist (SYSADMIN/DATAMGT)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job posting provides information about the position, including salary ranges for different locations. It also includes a link to learn more about the agency.

Vulnerability Assessment - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Vulnerability Assessment, including Subject Matter Expert, Supply Chain Risk Management, and Penetration Tester.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job posting for a County Program Analyst position, listing responsibilities and providing a link to learn more about the agency.

Physical Security Specialist

Company: Department of the Treasury - U.S. Mint

Location: Multiple Locations

Posted Sep 30, 2024

The United States Mint Protection Directorate in the Security Division protects monetary and bullion assets during production, storage, transportation, or other use.

General Engineer

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job opening for a position at USAG Kaiserslautern or Baumholder military installation, involving design and construction projects. The job is being filled through a Direct Hire Authority.

Grants Management Specialist

Company: Department of Health and Human Services - National Institutes of Health

Location: Multiple Locations

Posted Sep 30, 2024

The job description outlines the responsibilities and tasks for different grade levels, including coordinating funding actions, planning and managing grants, and contributing to policy development.

Asylum Officer

Company: Department of Homeland Security - Citizenship and Immigration Services

Location: Multiple Locations

Posted Sep 30, 2024

This position is located within Refugee Asylum and International Operations Asylum Division in various locations across the US.

Criminal Investigator (Direct Hire)

Company: Department of Commerce - Bureau of Industry and Security

Location: Multiple Locations

Posted Sep 30, 2024

This vacancy is for a Criminal Investigator Direct Hire in the Bureau of Industry and Security Office of the Assistant Secretary for Export Enforcement Office of Export Enforcement within the Department of Commerce.

Biological Science Technician (Wildlife)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment with a maximum duration of 1039 hours. The position is not permanent and is expected to fill many vacancies.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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