Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Social Media Graphic Designer

Company: DEPT OF HEALTH/MENTAL HYGIENE

Location: New York, NY

Posted Sep 26, 2025

(2) A four-year high school diploma or its educational equivalent plus two years of training in a technical school approved by a state’s Department of Education…

Security Officer College Campus

Company: GardaWorld Security Services U.S.

Location: New York, NY

Posted Sep 26, 2025

Customer service duties like welcoming, verifying identity, and guiding visitors. A comprehensive benefits package including medical, dental, and vision…

Plastic Surgery OR Nurse

Company: Confidential

Location: New York, NY

Posted Sep 26, 2025

New York RN license (Required). As one of the primary clinical contacts for our patients, you will play an integral role in guiding individuals through every…

Head Pastry Chef

Company: Coco's at Colette

Location: New York, NY

Posted Sep 26, 2025

Minimum 3 year of experience in a full service, high-volume, fast paced kitchen. 1 year in a Michelin-Star kitchen is preferred but not required.

Howard Haber ELC Special Education Physical Therapist, Preschool

Company: AHRC NYC

Location: Bronx, NY

Posted Sep 26, 2025

Provide purposeful activities or methods, employed to develop, maintain, improve, restore and/or maximize function and compensate for dysfunction.

SOC Analyst

Company: Public Partnerships LLC

Location: New York, NY

Posted Sep 26, 2025

Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay…

Clinical/Compounding Pharmacist

Company: Mega Aid Pharmacy II Inc

Location: Brooklyn, NY

Posted Sep 26, 2025

PharmD and valid NYS pharmacist license required. Ensure quality assurance and compliance with FDA and state regulations. Experience in non-sterile compounding.

Security Professional - Tactical division

Company: GardaWorld Security Services U.S.

Location: Union City, CA

Posted Sep 26, 2025

You have a state security license and additional 32hr. First aid certification is an asset. A comprehensive benefits package including medical, dental, and…

ITSM Business Analyst

Company: eNGINE

Location: New York, NY

Posted Sep 26, 2025

Bachelor’s degree in a business or technical field. Work with product and process owners to develop product strategies, roadmaps, and secure buy-in from senior…

Staff Pharmacist

Company: Downtown Pharmacy

Location: New York, NY

Posted Sep 26, 2025

As a Staff Pharmacist, you will be receiving incoming prescriptions, reviewing them for accuracy, and filling them with the correct medicine and dose.

Data Analyst, Performance & Strategic Analytics

Company: Squarespace

Location: New York, NY

Posted Sep 26, 2025

Bachelor's degree in a quantitative discipline: computer science, statistics, applied mathematics, operations research, engineering, economics, or similar is a…

Sous Chef - Fine Dining

Company: Coco's at Colette

Location: New York, NY

Posted Sep 26, 2025

Ensure staff grooming in accordance with state law and company requirements. Must possess NYC Food Handlers certification. Record all invoices in Paper chase.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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