Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

CIB Global Research Data Analyst

Company: JPMorganChase

Location: New York, NY

Posted Sep 26, 2025

You’ll develop analytical tools, dashboards, and automated workflows that empower both internal users and external clients, driving impactful research and…

Graphic Designer

Company: Saks

Location: New York, NY

Posted Sep 25, 2025

Stay current with design trends, AI tools, and emerging technologies. We are looking for someone who can innovate through the use of AI design tools, applying…

Software Engineer, (Compiler/Runtime)

Company: Anza

Location: New York, NY

Posted Sep 26, 2025

Participate in technical discussions and reviews both synchronously and asynchronously. Work with cross-functional teams within the company to identify and…

Brakes/HVAC Repair Technician - Union City, CA

Company: Top Tempo Technical

Location: Union City, CA

Posted Sep 25, 2025

Position requires mechanical experience ideally with autos, trucks, or heavy industrial equipment as well as common sense, a willing attitude and good work…

Security Shift Supervisor

Company: Marksman Security LLC

Location: Culver City, CA

Posted Sep 26, 2025

Must have a valid state security guard card. Bachelor's degree in criminal justice and/or business, or related field preferred. Must type at least 40 WPM.

Technician - Refrigeration/HVAC

Company: Acme Smoked Fish

Location: Brooklyn, NY

Posted Sep 26, 2025

Ability to read and interpret documents such as electrical and pneumatic drawings, safety rules, operations manual, and written directions.

GenAI Solutions Architect - SFL Scientific

Company: Deloitte

Location: New York, NY

Posted Sep 26, 2025

Stay ahead of industry trends, evaluate new tools/features, pilot innovative solutions, and shape roadmaps for client-facing GenAI tools.

CDL A Truck Driver

Company: US Foods, Inc.

Location: New York, NY

Posted Sep 26, 2025

The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP)…

Cyber - Enterprise Security - Microsoft M365 Security Senior Manager

Company: Deloitte

Location: New York, NY

Posted Sep 26, 2025

Lead teams documenting platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps.

Pharmacist

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Sep 26, 2025

Maintains knowledge of field by participating in continuing education programs in accordance with department policies as stated in the Joint Commission…

Oracle Generative AI Architect Specialist Leader

Company: Deloitte

Location: New York, NY

Posted Sep 26, 2025

Collaborate with stakeholders, mentor teams, and lead technical reviews and pilot deployments. Strong communication skills to engage both executive stakeholders…

Auxiliary Security Officer

Company: Marksman Security LLC

Location: Culver City, CA

Posted Sep 26, 2025

Opening doors and greeting employees, visitors and contractors in a. ■ Able to interact with employees, visitors and contractors, providing.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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