Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior AI Engineer (AI Foundations)

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Project Coordinator

Company: K1 Packaging Group

Location: City of Industry, CA

Posted Sep 08, 2025

Bachelor’s degree in business or applicable field a plus. *Attend video conference meetings and contribute to planning and implementation of project goals and…

Bookkeeper/ Senior Accountant

Company: Beacon Hill Staffing Group

Location: New York, NY

Posted Sep 09, 2025

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by…

Senior Manager, Software Engineering

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

MWDBE Construction Contract Compliance Analyst

Company: McKissack & McKissack

Location: New York, NY

Posted Sep 08, 2025

Must be effective in doing research of contractors and record checking under circumstances where full contractor cooperation may be difficult or lacking.

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Territory Sales Manager

Company: House of Spices (India) Inc.

Location: New Hyde Park, NY

Posted Sep 08, 2025

Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.

Tax Auditor - Manhattan, NY

Company: Franchise Tax Board State of California Sacramento

Location: New York, NY

Posted Sep 08, 2025

We also offer CPA certification using general qualifying experience in accordance with the New York State Board of Accountancy rules and regulations.

Sr. Manager Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Project Manager – Crystal E-commerce (TikTok, Shopify)

Company: Crescent Cast

Location: Culver City, CA

Posted Sep 09, 2025

You will be responsible for driving revenue, building brand awareness, and scaling operations across multiple platforms. Job Types: Full-time, Contract.

Solidity Developer

Company: AllocateRite, LLC

Location: Wall Street, NY

Posted Sep 08, 2025

Optimizing and securing smart contract applications by integrating new tools and technologies. Bachelor's degree in information security, computer science, or…

Middle School ELA Teacher (Grades 5/6)

Company: PAVE Academy Charter School

Location: Brooklyn, NY

Posted Sep 09, 2025

PAVE's Middle School teachers will be involved in developing and implementing the curriculum and assessment programs for Middle School scholars, and will need…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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