Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Installer/Carpenter

Company: California Closets - New York

Location: Hempstead, NY

Posted Sep 05, 2025

Uses power tools, power saws, hand tools, dowels, screws, and other tools and fasteners to complete the project. Very good math and spatial skills.

Licensed NYS Special Education Preschool Teacher

Company: Positive Beginnings Inc.

Location: Queens, NY

Posted Sep 05, 2025

Our mission is to provide a nurturing environment that caters to children with special needs and their families, offering quality educational programs tailored…

Private Client Diamond Advisor ($60-80K + COMMISSION, Hybrid)

Company: Resourceful Talent Group

Location: Manhattan, NY

Posted Sep 05, 2025

Collaborate with internal design, logistics, and operations teams to deliver a seamless client experience. Strong interpersonal, presentation, communication,…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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