Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior Manager of Integrated Marketing Communications and Social Media (IMC)

Company: Promotion In Motion Inc

Location: New York, NY

Posted Aug 19, 2025

Help to create the social media ecosystem, ensuring the right tools, budget, and resources are allocated to drive growth across brands and platforms.

Sales Associate, Part Time - Avenue of the Americas

Company: Charles Tyrwhitt Inc

Location: New York, NY

Posted Aug 19, 2025

You’ll greet customers with a warm welcome, offer expert product advice, and make the checkout process smooth and friendly.

Digital Presentation Designer

Company: Capgemini

Location: New York, NY

Posted Aug 19, 2025

Must demonstrate a strong understanding of how-to best leverage photography and illustration to enhance design. Experience in Canva and Apple Keynote is a plus.

Viennoiserie Laminator

Company: Ole & Steen Commissary

Location: New York, NY

Posted Aug 19, 2025

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Painter/Laborer

Company: DuoLuxe LLC

Location: New York, NY

Posted Aug 19, 2025

Ability to use painting tools, rollers, sprayers, and cleaning equipment. Perform *touch-up and full-room painting* for apartments during tenant move-outs.

Senior Software Engineer, Android

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Bilingual HVAC Technician

Company: Confidential Posting

Location: Yonkers, NY

Posted Aug 19, 2025

Work closely with general contractors and subcontractors during HVAC system installation. Review and interpret mechanical blueprints, HVAC schematics, and…

Backline Support Engineer (Tier 3) - Blueflame AI (New York)

Company: Datasite

Location: New York, NY

Posted Aug 19, 2025

Bachelor’s degree in Computer Science, Information Technology, or a related field. You will be responsible for resolving complex technical issues, providing…

Overhire Carpenter

Company: Factory NYC

Location: Brooklyn, NY

Posted Aug 19, 2025

Ability to read and understand shop drawings. Candidates for the position should have either great experience in carpentry-based builds or be proficient in most…

Temporary Data Analyst/Researcher

Company: The New School

Location: New York, NY

Posted Aug 19, 2025

Support student persistence and retention initiatives, including the implementation of the university-wide advising awareness campaign, Student Retention Summit…

Custodian - Floater

Company: Community Healthcare Network Inc

Location: New York, NY

Posted Aug 18, 2025

Under the guidance of Maintenance/Housekeeping Coordinator, assesses and handles basic repairs of facilities at other clinics.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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